NetSuite SuiteCommerce Pricing Plan & Cost Guide

NetSuite SuiteCommerce

Web store and Ecommerce Software

2.67/5 (12 reviews)

NetSuite SuiteCommerce Pricing

Pricing model: Subscription

Pricing available on request.

Competitors Pricing

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Free Trial: Available (No Credit Card required)

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Magaya Distribution System

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B2B Direct

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QuickFill

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Pricing Comparison

How does NetSuite SuiteCommerce compare with other Website & eCommerce apps?

Subscription plan?

NetSuite SuiteCommerce



97% of apps offer a
subscription plan

Free trial?

NetSuite SuiteCommerce



77% of apps have a
free trial

Freemium plan?

NetSuite SuiteCommerce



30% of apps have a
freemium plan

Pricing Comparison

Website & eCommerce app prices shown are $/month

Please note: For comparison purposes the price for NetSuite SuiteCommerce has been scaled monthly. Actual price is $/per year




NetSuite SuiteCommerce Pricing Reviews

Pros
  • Single database for ERP and ecommerce sites
  • It integrates with inventory information on Netsuite ok. That's all. Even then, I've experienced some serious issues with this.
  • Ease of use, Flexibility, Customizable, Ability to perform your work duties even when you are traveling outside the country, Professional.
  • Netsuite ARP and CRM are excellent! Pick, Pack and Ship -Excellent Inventory Management -Excellent Customer Support in these areas are great.
Cons
  • Expensive, limited, terrible customer service...please use Shopify, switching increased our revenue x3 first year.
  • Having to pay extra for the new Suite Commerce platform (that should come as an update that is included in your cost to begin with)
  • The netsuite development team is from expensive. It is not the hourly rate but because they are outsourced to Uruguay and communication is difficult. It takes hours to understand basic concepts.
  • Poor support, everything that should be easy and out the box is difficult e.g. product feeds, micro data, analytics, seo, payment gateways, version upgrades. Chronic SEO issues. There is not much of an echo system of developers so it's not easy to get help either. Its sold for a first class price but you're get the experience of an alpha tester. Use netsuite for ERP but don't buy their ecommerce, they have such a long way to go it seems unlikely they could ever catch up.
29%
recommended this to a friend or a colleague

7 reviewers had the following to say about NetSuite SuiteCommerce's pricing:

Craig VanVelzer

Great ERP system. Suitecommerce advanced is not ready.

Used daily for 2+ years
Reviewed 2017-02-14
Review Source: GetApp

We have been working with Netsuite on this website for nearly 3 years now. At first we were weighing options for website platforms for two sites (one wholesale and one retail). We decided to go with another platform because the monthly fees for two suitecommerce sites were not in our budget and the platform provided more value for us. When we explained to our Netsuite rep why he lost the job he quickly offered to host both sites for the price of one site. We had a 30 day out on the contract with the other company so we decided to cancel based on the new offer and go with Netsuite. We signed the new contract with Netsuite and the first website was completed 6 months after it was supposed to go live. We received a new sales rep from Netsuite and we told that the second website for the same price was now off the table and that the old rep had left. Shorty after launching the site we began talks with Netsuite to add additional features and we were told that the old platform was difficult to develop for and that we should change to the new site if we want a solid foundation for easy development and a faster website. We expressed our concerns over the first website development time and we were assured it would not happen again by the Netsuite salesperson. We signed the new contract creating two websites. The first of which was basically the same site as the one we had just developed with some minor modifications on the account page and second site was a more complicated retail site additional functionality. Netsuite decided to develop the retail site first and we were given a timeline with an October launch followed by the wholesale site that was supposed to launch at the end of 2016. Several months later we were told the developers were going to put the retail site on hold and work to finish the wholesale site first. During this time we had weekly meetings with little or no progress and when we repeatedly asked about the launch date no information was given. Finally in January we we told by Pablo that the first site was going to be up in 2 weeks. When the 2 weeks had passed we were told that all of the hours had be used and we were not even close to launching the site. That brings us to our current situation. We have spent 3 years and hundreds of thousands of dollars so far trying to get this site up.Single database for ERP and ecommerce sites

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NetSuite SuiteCommerce

Web store and Ecommerce Software

Anonymous

You'll spend an extraordinary amount of time, money and effort on the simplest of things

Used daily for 2+ years
Reviewed 2018-04-26
Review Source: Capterra

It integrates with inventory information on Netsuite ok. That's all. Even then, I've experienced some serious issues with this.

Read the full review


NetSuite SuiteCommerce

Web store and Ecommerce Software

Ryan Smith

Run!

Used daily for 2+ years
Reviewed 2018-02-13
Review Source: Capterra

NetSuite SuiteCommerce

Web store and Ecommerce Software

Troy Watson

Netsuite on the Go

Reviewed 2012-12-14
Review Source: Capterra

I would highly recommened Netsuite to any company large or small as I work out of a home office and travel very often. With out Netsuite I could not do my job where ever I am. With the ease of use and the flexibility of Netsuite I can also do real time sales at tradeshows no matter where they are. Netsuite has been a valuable addition to the company that I work for that I don't think any other software could accomplish. It sure makes my life a lot eaisier.Ease of use, Flexibility, Customizable, Ability to perform your work duties even when you are traveling outside the country, Professional.

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NetSuite SuiteCommerce

Web store and Ecommerce Software

Anonymous

Buying this was THE worst business decision I have made

Used daily for 2+ years
Reviewed 2017-04-22
Review Source: GetApp

It is integrated directly to netsuite but if you are moving from the older SiteBuilder it doesn't use all of the same config so you still need to redo a load of things e.g. all images and categories.

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NetSuite SuiteCommerce

Web store and Ecommerce Software

Joshua Price

SiteBuilder/Ecommerce is out of date with the latest trends

Used daily for 2+ years
Reviewed 2017-04-19
Review Source: GetApp

All-in-One bundle; can handle payroll, employees, reporting, marketing campaigns, etc. I feel that it's idealistic if you don't want to have to use all sorts of third-party applications like quickbooks.

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NetSuite SuiteCommerce

Web store and Ecommerce Software

Chad Gorby

Netsuite Suite Commerce Advanced - Financial Black Hole

Reviewed 2015-11-10
Review Source: GetApp

We have been with Netsuite for almost 9 Years. It is time to make a change. We are an ecommerce business. About 18 months ago we made the change to their Suite Commerce Advanced platform. It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. The worst part is that it does not get FREE bi annual upgrades like the rest of Netsuite. Or like the Sitebuilder version of netsuite ecommerce did. It is no longer the software as service that they boast about. Since it is its own platform you have to mange enhancements through Bundle Upgrades which are so dramatic they require a tremendous amount of labor expense to do them properly with out blowing up you existing site. They did do the first one for us for free but it took 3 months to get the site back to pre-upgrade functionality resulting another major hit to our sales volume. Now 6 months later there is another bundle upgrade and they have offered to migrate us to it for 45K. They said it would take 250 hours. at 180 per hour. This is just for an upgrade to the most recent version. So in 18 months our site would be rebuilt twice just to try and eliminate Netsuite Suitecommerce Advanced is financial black hole! If you are considering netsuite to run you ecommerce business then I would strongly encourage you go with just about any alternative. Netsuite ARP and CRM are excellent! Pick, Pack and Ship -Excellent Inventory Management -Excellent Customer Support in these areas are great.

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NetSuite SuiteCommerce

Web store and Ecommerce Software