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Functionality
4.4
/5
19
Total features
40
2 categories
WebSell features
Common features of eCommerce software
Functionality
4.4
/5
19
Price starts from
No pricing info
Total Features
40
Unique features
Channel Management
Order Tracking
Templates
SEO Management
Functionality
4.6
/5
21.7K
Price starts from
Free
Total Features
83
Features in Common
17
Unique features
Contact Database
Barcode / Ticket Scanning
Financial Reporting
Restaurant POS
David C.
Verified reviewer
Wine and Spirits, 1-10 employees
Used daily for 2+ years
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Great functionality, excellent customer service
Great to have web site sync with point-of-sale for inventory management
Move toward selling add-on features, making best product more expensive
Hi David, Thank you for the kind review. Syncing between POS and ecommerce sites is what we do best! Delighted to hear you've had such fantastic interactions with our support teams. Thanks, The NitroSell Team
Will P.
Wine and Spirits, 1-10 employees
Used daily for 2+ years
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Going on 6 years now, I'm overall pleased with how nitrosell has helped our small business get a great online presence.
Its easy to implement and manage. When help is needed, NItrosell's team is there to assist and get things implemented or fixed.
Like anything, there are limits to what can be done. We'd love to be able to track an order and send notifications to customers more easily.
Hi Will, It's been a pleasure working with you over the years. We're delighted that we were able to help you grow your online business. Thanks, The NitroSell Team
Brandon K.
Wine and Spirits, 1-10 employees
Used daily for 1-2 years
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Overall, I am pleased with the software but think it has a long way to go. I have faced many challenges but the people in the company have all done their best to address any issues. I believe all software systems have flaws but also believe that Nitrosell does try to get better overall to eliminate them.
I like the fact that this product integrates with my current POS system - the set up of products is fairly easy and quick if you are a business that already inputs your data into your POS system.
I don't like how the support is handled, it uses a ticket system when you have issues instead of a call in system. Also, I don't like the checkout page options that are offered, I feel that Nitrosell needs to update the checkout page and make it more user friendly and custom. I am in the delivery business and the section for adding tips for the delivery drivers is not the best. It needs to have suggested tip increments and better functioning.
Hi Brandon, Thank you for your review and feedback. We use a ticket system so it's easier to keep track of issues and have multiple people working on items. However, we do have a call system and the number is +1 (888) 906 0639 if you want to reach our support team. We are also about to release our updated site templates which also feature a revised checkout function and have more options for customization. I will have someone from our team reach out to you to discuss new checkout options. Thanks, The NitroSell Team
Melanie O.
Hospital & Health Care, 10,001+ employees
Used monthly for 2+ years
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NitroSell has been wonderful to work with. If there is a question or concern, they have a team of highly qualified individuals to help troubleshoot.
The ease in which we were able to create a customizable eCommerce site for our Gift Shop. What we didn't know when we purchase this software, was what a benefit this would be to our customers during an unprecedented pandemic.
There is really nothing we didn't like once we learned how to best utilize the software.
Hi Melanie, Thank you for the kind review. We're glad you've enjoyed your experience using our platform and that's it helped your business and customers negotiate a difficult time for everyone. Thanks, The NitroSell Team
Gareth C.
Consumer Electronics, 11-50 employees
Used daily for 1-2 years
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We have had a very position experience with Nitrosell over the last two years, despite some quite complex custom development being necessary to realise our ambitions (most of which has been added to the whole platform for every user to take advantage of due to Nitrosell's collaborative model). The whole team seem to have the best (commercial) interest of their clients as their top priority - they are quick to respond on even the smallest support queries (and very quick to resolve our one mission critical failure so far, which occurred as a result of something completely out of both our control and theirs).
When talking to the Nitrosell Team you can tell they inherently understand the system they have built, that they are constantly working to make it better, and that there are no sacred cows if priorities change or a better way to accomplish something is discovered. The sheer power and flexibility of the platform is a huge boon compared to our previous website, where even the simplest function or format...
The online management tools are very well designed, but most attribute management for products is accomplished by a desktop application called PAM (because those details are largely stored locally, and only sync'd up to the website when the product is made available online), which by Nitrosell's own admission lacks the UI flair. It is a stable and powerful data-entry tool, particularly when batch-editing a number of products, but can be tedious when entering filtering variables or description fields individually product-by-product within cells of the grid.
Hi Gareth, Thank you for the detailed review. We're glad you've had a very positive experience using our platform. We're always working to make improvements to our product and your comments will help us to continue to develop. Thanks, The NitroSell Team
Q Doh P.
Retail, 11-50 employees
Used daily for 2+ years
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Overall, the software has a lot of potential, functions, and compatibility with POS system. Reasonable price and addable features.
The fact that I can integrated the website with the POS software (RMS, RMH) This makes the inventory management very easy. You can utilize a lot of POS features on the web. Discount, Price change, promotion etc.
Need some time to learn how to use the software well. The support team are very helpful. But, they are in a different time zone. So, usually, it takes one day to askt and another day to get an answer.
Hi Q Doh, Thank you for your review. We're glad you've found everything you need with NitroSell so far. We are always working to expand our offering further and we hope that you can scale your business as you'd like with us. Thanks, The NitroSell Team
Edward W.
Automotive, 11-50 employees
Used daily for 1-2 years
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Support is good would be nice to have one in Is time zone. Every person i have dealt with has been very pleasant.
Makes set up so it does not take a crazy amount of time by using data you already entered into your point of sale.
With multiple warehouses seems to mix up what items are available sometimes.
Agnieszka R.
Retail, 11-50 employees
Used daily for 2+ years
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Innovative, up to date, easy to use, informative
Inventory management makes sometimes a longer process