Pastel Features

Pastel

Sticky note-based feedback collection tool for live websites

4.57/5 (21 reviews)

Pastel Feature Summary

  • Trello export
  • Unlimited canvases
  • Unlimited collaborators
  • Sticky notes
  • URL sharing
  • Collaborative review
  • Real time notifications
  • Real time updates
  • Text editing
  • Website integration
  • Feedback management
  • Feedback collection
  • Data export
  • WYSIWYG editor
  • Review fields
  • HTML5 technology
  • Metadata tagging
  • Collaboration tools
  • Commenting

Website & eCommerce Feature Comparison

Most popular features of all Website & eCommerce apps

API (217 other apps)
Access Control (67 other apps)
Activity Dashboard (93 other apps)
Automatic Notifications (80 other apps)
Content Management (101 other apps)
Custom Forms (74 other apps)
Customizable Branding (118 other apps)
Customizable Templates (120 other apps)
Data Import/Export (95 other apps)
Drag & Drop Interface (97 other apps)
Electronic Payments (86 other apps)
Product Catalog (77 other apps)
Reporting & Statistics (89 other apps)
Search Functionality (91 other apps)
Social Media Integration (65 other apps)
Template Management (63 other apps)
Third Party Integration (135 other apps)
Website Management (64 other apps)
eCommerce Integration (67 other apps)
eCommerce Management (79 other apps)

Pastel Feature Reviews

18 reviewers had the following to say about Pastel's features:

Alessandro Pintus

The best tool out there to manage the neverending tweaking of existing websites

2018-12-06

Customer support is also really well managed: I had an idea for a feature to be added to Pastel, and after recommending it to the product team via chat, this was implemented in no time.

Pros

If you work with websites and need a place to share the ongoing flow of feedback and comments to request features, suggest enhancements, push requests to your developers, nothing beats Pastel.

Cons

The software is in its infancy, so I'm sure more can be done in the future, such as integration with prototyping tools and reporting about the issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Prince Matema

Verified Reviewer

Pastel the big brand

2019-09-25

The software however works perfectly well given the various reports forms that are available that can be customized to meet individual needs

Pros

I have used Pastel for quite a long time and it has so and i have seen it has become a big brand in Zimbabwe .

Cons

however it has the disadvantage that we can still not fully the multi currency system using the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Tatenda Chambe

Pastel Accounting Software Review

2019-09-25

Sales can generate quotes, Admin can pay suppliers, Techs can log jobs and print bill of quantities of what is required for a job and accounts sends invoices for payment and reconciles payments received.

Pros

1) The system is highly secure and uses most of the security features found in high security software's like banking softwares. 2 It connects easily with bank account ledger which allows for real time update on the flow of cash and funds. 3) The automation of the software provides for efficient accounting even for a beginner and this reduces reliance on an accountant or having to look for someone to manage your books. 4) The software allows for backups and encryption of data which is key in Data retention and security in most IT policies for corporates. 5) Data storage and retention can stretch upto 5 years without hanging when running the current processes. 6) You can sync and create a seamless flow of quotations, invoices and purchase orders which are easily available at your fingertip by just filtering and searching. 7) The solution allows for customer relationship management as it retains data of customers, suppliers created. 8) The ability to add extra functions and modules as per request. 9) Multi user licensing with different profile levels which allows for segregation of duties and limiting of users roles for junior level users. 10) Now offers a cloud based version which increases the efficiency of being able access the solution securely anywhere.

Cons

1) The software is not highly customizable and this reduces the ability for it to be a custom fit software for any business environment. 2) Lacks a report writer that allows a customer to generate or design a report they might need. 3) Highly reliant on external and consultant support to resolve issues, which makes it costly in terms of the support fees to be paid by a corporate or individual using the system. 4) Implementation and setup of the system tend to be long and you will need a lot of help setting it up which also goes back to the cost factor. 5) The need to customize the software is of huge importance and this does not come easy with Pastel. 6) The application based solution is highly dependant on a good network connection and this can be a hindrance to organizations with average network connectivity as it tends to freeze, stick or hang. 7) The training is long and intensive and during this period the solution is prone to so many errors as compared to doing it manually and doing what you are used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Rhett Butler

The missing link between client and builder!!

2018-12-07

Trello export was the cherry on top.

Pros

Throw out your old revision processes. This delivers feedback better than any other service.

Cons

A couple more options for managing pages

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Deenadayalan Moodley

Pastel

2019-03-19

easy to keep accurate record

Pros

easy to use easy to learn very helpful for small business

Cons

reports generated for Pastel not very user friendly however this is mitigated through excel export function

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Oil & Energy company, 51-200 employees)

Easy to use, helpful tool

2019-03-08

Great tool and a huge lifesaver when collecting feedback on web content. Will be using for a long time.

Pros

It's really REALLY easy to pull in a website and begin sharing it for feedback with others.

Cons

It's a little nitpick but would be nice if they would make it easier to navigate comments.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Design company, 1-10 employees)

Pastel-ease

2018-12-06

Overall, we love it. Clients love it too.

Pros

It's a super simple interface. Even clients that are not so tech-savvy can figure it out.

Cons

For example, couldn't review slide pages in mobile.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Computer Software company, 1-10 employees)

Novel & functional

2018-12-06

A great bridge between client, dev, and designer Great to have guest option

Pros

Offers a new, very specific way to interact within a team and provide feedback Great for small updates Super useful that it's not a website copy, and the comments/pastel interface is a frame or layer on top of this

Cons

Would be great to be able to post thumbnail pictures or other visuals in comments, especially for websites More of user error/habit, but continuous feedback could distract from making greater progress - I think they've address this with the ability to pause feedback Sometimes could be a little slow, and some toggling between views/functionality was not totally intuitive in the beginning

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gareth Johns

Good Concept But Seems to be Bugs

2018-12-06

Pros

Easy to use and share and clients like the format, the branding and overall interactions are slick

Cons

There seems to be a lot of bugs so far with the product and how it interacts with site scripts, I've even had to put up different versions of the site in order to get it to work

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Caio Nogueira

Time saving machine!

2019-08-07

Time saving, simple, easy and efficient.

Pros

Now my clients can tell us what they want to change in the website, and we can understand them!

Cons

could have some other features, like "archive" feature and some "finish button" and warn administrator the user finished his feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Amazing too for website QA

2019-07-17

Pros

Super easy to use, love the desktop vs mobile view

Cons

I mean a tablet view would definitely be useful too as things stack differently

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Pastel Makes my life as a web designer easier

2018-12-06

Overall, Pastel has been fantastic software and it makes my life much easier.

Pros

I like how easy it is to upload multiple websites to Pastel and quickly share the sites with my clients and receive their feedback this makes building their sites easier.

Cons

In the beginning it was difficult to get setup because there were some compatibility issues with my hosting provider, Sitegroung. This was quickly resolved by the Pastel and Siteground team and now the software works seamlessly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kris Aguero

Great collaboration tool for web design

2018-12-06

Awesome so far. Need more experience to prove much more feedback.

Pros

Simple and to the point. Easy for the end user to use and make sense of.

Cons

Didn’t work as well as expected on mobile for IOS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
FAITH GWENJERE

newbie user

2019-10-16

quick extraction of information when needed. creation of invoices is very fast.

Pros

its easy to use especially with large amounts of data. one is able to detect errors faster

Cons

You need to study its use for it to be efficient. a layman can not easily understand

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Victoria chikuvira

Accountants use Pastel

2019-09-12

Overall Pastel is great, its easy to use, its reasonably priced.

Pros

Its easy to use, just a little training and you are good to go, it accommodates huge data, and its compatible with almost any laptop or desktop machine.

Cons

There is so much on pastel, if you dont really take time to learn, you might never completely utilize the software effectively. Software setup is not something you can really do on your own, however there is always an active pastel team that makes sure you get all you need setup until you are good to go.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
TJ Carney

Pastel Makes Website Revisions A Breeze

2019-08-12

I use it every day and it has saved me hours on our website revision process.

Pros

With our previous revision process, we had to keep Google Docs explaining each revision from the client but with Pastel, the clients can leave their revisions right on the site itself so it is much easier for our team to understand and make the revisions.

Cons

Whenever we embed a Google Maps iframe, it never shows up in Pastel and certain fonts are missing as well. This something causes confusion with our clients about whether or not something was completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Creative feedback platform

2018-07-08

Pros

This helps me further improve on what my costumers need. Easy set-up & use.

Cons

The free 14 trial is great but they just need a free option period. All software should offer a free version even if it has less features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin Page Wood

Saves Tons Of Time For My Team & My Clients

2018-12-06

Pastel's team is extremely responsive. Our clients jumped on Pastel immediately when we sent them the tool. No downloads, no installations. Other tools confused our clients with trying to download and install the program. You just jump on Pastel and start clicking - and it starts working. Saves our team probably hundreds of hours of work per month!

Pros

After looking at over 10 other options, Pastel was clearly the most simple and easy to use.

Cons

The features are pretty limited, but this can be a good thing because we don't want our clients to get overwhelmed. I think a couple extra features such as marking tasks "In Progress" as well as allowing our clients to see that edits are "In Progress" would be a huge benefit. Clients get confused on which tasks were done and which are still being worked on, so that leads to a lot of confusion right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more