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Comprehensive solution to serve your business needs.

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PayPal Features

Features Summary

Functionality

4.6

/5

25.1K

Total features

76

14 categories

PayPal features

ACH Payment Processing
AI/Machine Learning
Access Controls/Permissions
Ad hoc Reporting
Anomaly Detection
Barcode/Ticket Scanning
Billing & Invoicing
Billing Portal

Common features of Billing and Invoicing software

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Backup and Recovery
Billing Portal
Bulk Send
Client Management

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

25.1K

Price starts from

Free

Total Features

76

Unique features

  • Invoice History

  • Transaction Monitoring

  • Online Payments

  • Scheduled/Automated Reports

Functionality

4.5

/5

14.8K

Price starts from

4

Per month

Total Features

48

Features in Common

4

Unique features

  • Performance Metrics

  • Text Editing

  • Content Management

  • Drag & Drop

Functionality

4.4

/5

6.3K

Price starts from

29

Per month

Total Features

48

Features in Common

19

Unique features

  • Shopping Cart

  • Multi-Store

  • Content Management

  • Multi-Channel Management

Common PayPal comparisons

Reviewers who mentioned features said:

BG
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Ben G.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great payment provider, could do with more methods though

Reviewed a month ago

My overall experience with PayPal in the 10+ years I have used them has been good, as my main source of income is with PayPal where I can accept card payments and PayPal balance payments. I will continue to use them for as long as they remain one of the best payment merchants in the world.

Pros

I love that PayPal is very easy to implement and has a great amount of API features, scripts, and its own balance so you can import funds from elsewhere such as your bank or have money sent to you without the need for a bank, PayPal is widely accepted in multiple countries and is currently the most used payment method, especially for automation, on my whole website.

Cons

I wish PayPal would accept more payment methods such as Bitcoin, decrease their chargeback fee and allow more countries to use them. I hope their support can improve slightly as well as most of the time they do not understand my query or give an irrelevant solution.

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Emeka O.

Information Technology and Services, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Widely Used Payment Processor

Reviewed 5 years ago

I use PayPal to make payments for goods and services for my business. It's also used to accept payments. Generally, PayPal is a cool payment processor.

Pros

I like PayPal for some reasons. Among the reasons for which I like PayPal include: 1. Ability to make payments without exposing my credit card details: Credit card fraud and identity theft is a trending menace nowadays. One is at a very high risk of having his/her credit card information stolen when the card is used on insecure websites. With PayPal I don't have to bother about my credit card information...

Cons

I have some problems with PayPal. One of the problems is that PayPal is not available is some countries, and this is a limitation to expanding to such countries. Secondly, PayPal have an history of limiting people's accounts for some hard to understand reasons. The issue is that once an account is limited, it is very hard or impossible to get back the money in the account.

SB
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Sam B.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal is the very best way for my customers and I to take care of business transactions.

Reviewed 4 years ago

I love PayPal, I love the ease of service, how widely applicable PayPal services are in not just or country but in the entire world. PayPal is accepted most everywhere and more people feel comfortable when issuing me for my services through PayPal. Therefore [SENSITIVE CONTENT HIDDEN] has brought my business actual revenue I wouldn't have had simply for customers being at ease with PayPal.

Pros

PayPal is hands down the best provider of Point of sale services and that includes any of the free associated with using PayPal services. (Just make sure you get the business prepaid debit card)!

Cons

The fact that they have so many restrictions and safegaurds. It is a good thing to have safegaurds in place to protect not only customers and your clients, but also in orienting the laws of our land, but really PayPal? You do to much and that's got to cost you gotta money.

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Sébastien L.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paypal Is a Robust Solution to Managing Your Money Online and Almost Everywhere

Reviewed 5 years ago

My current PayPal account is active since 2008 and so I can confidently say that I know I have been able to rely on this service many times over the years. Their customer service kindly helped me once to set back my account to "Personal" after I had been playing with the settings and wanted to know more about their "Business" upgrade. Many times, PayPal has been my best bet in getting paid for remote...

Pros

PayPal opens the doors to securely managing money online quickly and easily. In many ways, this is a solution that's "set it and forget it" and it works great. For instance, adding a bank account or a credit card is a one-time process and once this is done, receiving and sending money is a breeze. One can even receive money without having first created an account. PayPal, being so omnipresent, is a...

Cons

I love this service, but I did have problems getting to validate mobile phones in foreign countries by not receiving SMS. For this reason, I had to skip the addition of my mobile phone to the account, meaning I cannot use it to recover access to my account if the need arises. I would also add that this is not an ideal service to be transferring money to your bank account on a regular basis as the fees do add up and for some reasons, this is sometimes flagged as a fraudulent behavior when the money is being transferred from one PayPal account to another before making the deposit to the bank account. In my experience, one gets much more benefits in limiting its use to online transactions.

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samuel t.

Graphic Design, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Convenient & Widely Acceptable Online Payments System but...

Reviewed 5 years ago

No doubt, PayPal is a very convenient payments system available on the internet. With easy integration with valid credit card, users can easily make payment for any service that accept PayPal payment, send money to friends and family, and transact with online vendors all over the world. As a user since 2014, i will gladly recommend PayPal for anyone, especially for Freelancers that sell their products and offer services online which will help them receive their payment at ease, but the payment receiving feature needs to be available for their country.

Pros

One of the biggest advantages of PayPal is the easy online payments system which is widely accepted by online vendors, big e-commerce stores and other businesses. PayPal allow users to send out money and also receive payment, which made it easy for two individuals to carry out business transactions or send money as a gift to friends or families. One of the best features of PayPal is the easy integration...

Cons

Even with the good reputation online, PayPal can be very frustrating with different disadvantages. A major problem with PayPal is the customer support, contacting those guys can be very frustrating, using the email takes forever before they reply, calling their mobile phone takes time before you’re connected to available support which is very expensive since it’s international call. PayPal really needs...

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Verified reviewer

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best extra layer of security you can get

Reviewed 4 years ago

I don’t even know where to begin when describing all of the positive aspects of this software and how much it has changed my view on e-commerce. Prior to establishing our business account through PayPal, my company was in a place where we didn’t feel enough protection against everything that can go wrong with using and accepting payments online. Opening up a free business account here was the best business decision I have made in my time here because it allowed us a chance to sell our extra inventory that doesn’t get sold in office through different online platforms, something that has proved its worth in recent events in the country. Now we are able to sell products and perform services for patients when we open our offices back up.

Pros

The most useful feature of the software I have realized is the ability to create invoices and shipping labels directly from the platform with the customer’s information already input into each order form. Next, if there is any chance that a problem arises between you and your customer, it is handled by their professional staff through their Resolution Center and users are given an added layer of protection as both a seller and a buyer. Last, but certainly not least, each business account created through PayPal has the option to create their own direct link with your chosen title, which will take their customers to a page where they are able to pay you directly, a feature that has proven to be helpful for in-person transactions that need to post immediately.

Cons

The transfer time that it takes for the money to exit your PayPal account and enter into your bank account is a bit excessive and I wish it were a bit shorter for the business accounts.

TW
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Tyler W.

Graphic Design, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Has everything you need but can be more efficient when navigating

Reviewed 3 years ago

Overall PayPal is great for business and personal needs, but can definitely use a few tweaks to further enhance the users experience. I would highly recommend it for anyone to use.

Pros

I love and rely on the "quick links" on the dashboard, as the icons help make things quick and easy to navigate to where you need to go. I almost exclusively use these buttons as opposed to the top menu bar, as it doesn't feel the most user friendly. Sending invoices work very well providing plenty of options. You enter in your clients information, and have the choice to save as a draft, copy the...

Cons

Page load time can feel slow, if the time can be cut it'd be more pleasant to use. The interface on the dashboard can feel cluttered at times, this makes it a bit difficult to find exactly what I need. Some of the menus I feel can be simplified / optimized. No dark mode option. I use PayPal at night quite often and having this can make it easier on the eyes. No built-in PayPal transaction fee estimator...

dD
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diane D.

Management Consulting, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Misrepresentation and misinformation and inconvenience

Reviewed 3 years ago

The experience was horrible. I was on hold for a total of 2.5 hours with no solution. The conversation was redundant and there was no level of sensitivity to the damage that is being done to me with absolutely no options. I just wasn't a human and felt like all they wanted to do was tell me what was in the terms and conditions. I called 20 people and asked if they were aware of this 21 day delay and all but one said no. The one who knew said they Paypal released their 21 day hold in one day when they called.

Pros

It was not too difficult to set up other than the validating of the bank account

Cons

The 21 day delay for a customer who has been a member since 2008 is totally ridiculous. I am running in a special election and by the time the funds post my election will almost be over. [SENSITIVE CONTENT] in customer service told me it would be 7 days and now it is 21 days which defeats the purpose. Had I had known this I would have selected another way for donors to contribute. These funds are...

BD
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Beth D.

Writing and Editing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Well, there's good and there's not so good

Reviewed 6 years ago
Pros

PayPayl's good features are that almost everybody uses it, it's fast, you get a credit card to access your money, there are a lot of apps and widgets to incorporate PayPal payments into your website if you're a retailer of any kind (I do use this in my art studio website). And it's one of Elon Musk's brain children, which generally is a great thing. I'm listing customer service as one of the cons,...

Cons

I mentioned customer service, yes, it is fast. But you don't always hear what you want to hear. For instance (and this may also be an eBay drawback) I purchased something from eBay that arrived completely unlike the description. Contacted the seller who agreed to take the item back and refund the money upon receipt. Even after I had tracking to show the item had been re-delivered to the seller,...

SD
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Shonda D.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This Company is Commiting Insider Fraud and Scams From the Fraud Department

Reviewed 4 months ago

Without a doubt, PayPal Credit's Fraud Department is behind the mass scams going on with clients' accounts. Just like most of the others who have left feedback, money has come up missing, and I caught them lying about it from the beginning. I put money into an online wallet, which they returned within two hours; I hadn't bought anything with it, and it was simply for future work. I confronted them...

Pros

Nothing at all anymore because they are untrustworthy.

Cons

They are stealing mass consumers money. They will create new accounts and request for your money to be returned without permission, then say you did it, then the money will come up 100% missing, after they were caught lying in the first place. They will then make you pay back the money, that they clearly stole from you back and interest too.

KG
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Krystin G.

Alternative Medicine, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal is priceless! Efficient & simple. Must have for Small businesses!

Reviewed a year ago

I’ve honestly have had an incredible, simple, effective experience with PayPal. I was lost when it came to tech but I knew I had a good experience with PayPal as a user so I immediately got it for my business and I was soo relieved it was easy/simple to use! It’s helped me take my small business to the next level! It’s safe, I never worry about my data or my clients data, fraud or anything. I’ve easily...

Pros

The ease of use attracted me most. I’m not tech savvy at all but I was able to quickly figure my business PayPal. I can integrate it into my other software and that’s been extremely helpful. Having PayPal has made things so much easier for me, I never have to worry about payments, security, etc., because PayPal is on top of it all. The fact that it’s easy to use makes it priceless!

Cons

There’s not much I don’t like about PayPal, The only thing I wish they had was scheduling so I didn’t have to have calendly.

AC
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Anthony C.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal: the right choice for online businesses

Reviewed a year ago

I had the chance to work with PayPal on some projects while an intern in the IT department at my university. According to my experience, PayPal is a reliable and secure online payment option that works well with other electronic cash systems. Additionally, its user-friendly interface makes integration and usage simple for users. But I also discovered that PayPal can be expensive for small businesses, which might be a barrier to its adoption.

Pros

Millions of users throughout the world have found PayPal to be an effective online payment service that has streamlined the payment process. Users of PayPal can quickly send and receive payments as well as fund transactions using credit or debit cards. PayPal also provides buyer and seller protection in the event of a dispute, enhancing the security and confidence of online transactions. Additionally user-friendly and intuitive, the PayPal mobile app enables users to manage their transactions while on the go.

Cons

PayPal has some shortcomings while being a practical and user-friendly online payment option. First of all, especially for small enterprises, transaction fees can be extremely hefty. Additionally, the time it takes for money in a PayPal account to transfer to a bank account can be problematic for people who need access to their money right away. Last but not least, PayPal's ability to serve as a global solution is constrained by constraints on the nations and currencies it supports.

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Verified reviewer

Medical Devices, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Paypal impression

Reviewed a year ago

Accepting Payments: PayPal can help businesses easily accept payments from customers using a variety of payment methods, including credit cards, debit cards, and PayPal balances. This can be especially useful for businesses that sell products or services online.Fraud Prevention: PayPal offers a range of fraud prevention tools to help businesses reduce the risk of fraudulent transactions. These tools...

Pros

Convenience: One of the most significant features of using PayPal is its convenience. PayPal allows users to send and receive payments instantly from anywhere in the world, as long as there is an internet connection.Security: PayPal uses advanced security measures to protect its users' financial information. When you make a payment, your financial information is never shared with the seller or merchant.Buyer...

Cons

Verification process: PayPal requires users to verify their account by linking a bank account or credit card. This process can be difficult for some people, especially if they do not have access to a credit card or bank account.Transaction fees: PayPal charges transaction fees for certain types of transactions, such as receiving payments for goods or services. These fees can add up and be costly for...

ML
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Mark L.

Writing and Editing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Synonymous with online transactions

Reviewed a year ago

As a freelance seller PayPal is invaluable when transferring funds online. The security of PayPal gives me great confidence to almost use it as a second "bank account" or emergency fund holder. In general, PayPal gives great versatility when transferring money online and offered this secure service for a small fee compared to some competitors.

Pros

With the name PayPal known across the internet it's easy to see why. PayPal already is essentially integrated into every major online retailer with the likes of eBay having accepted PayPal as a valid transaction medium for the better part of 2 decades. PayPal is simple to use and has a great UI and easy navigation. The ability to securely transfer funds from bank account to PayPal allows for greater security when making online purchases, reducing the risk of your bank account being compromised, instead allowing for PayPal to be the safe medium for payments. The security of PayPal has long been proven to be excellent, with effective use of 2FA in order to prevent fraud and to ensure all logins and access to your PayPal funds are monitored closely.

Cons

Whilst PayPal is undoubtedly a quintessential part of online money transfers, some negatives do still exist. For small businesses or businesses regularly transferring fund to their main bank account, using PayPal will incur additional charges. A small transaction fee of 5% is occurred each time money is privately transferred and this will add up with larger sums of money. Use of foreign currencies and the transfer rate between them will see an added 3% charge above the base transfer rate- for this reason other alternatives are superior to PayPal when dealing with international exchanges.

ws
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wayne s.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best payment method for small businesses

Reviewed 2 years ago

I've had a really decent overall experience using PayPal. Like I'm sure many other people have done, I've used it for a variety of purposes. I became familiar with it when I first started selling products on eBay, then as I expanded to other types of eCommerce and started accepting payments from individuals. It has been incredibly helpful to me. This review's title indicates that it is the tried-and-true payment processing platform. Perfect for anyone who wants to send and receive payments for on-the-spot jobs, whether they are just starting out in company and need a reasonably free platform to process their payments that is compatible with just about any type of web hosting platform.

Pros

Then there is the issue of secure transactions. Using Paypal is quite simple, and it comes with an additional layer of security, fraud prevention, and encryption of bank and credit card account information. a wide range of user-friendly payment options, tremendous confidence and comfort in the robustness and security of the shipping, marketing, record-keeping, and tax calculation processes. Additionally, it provides instant deposits, prompt sending, spending, and exchanges; continuous financial flow and prompt access to funds are crucial. The majority of businesses can easily use Paypal because it works with so many different platforms and devices and has considerably lower fees than competing services. It also includes robust multichannel sales and invoicing tools. There is no cost.

Cons

Like many businesses that handle payments, PayPal levies fees for their services. It's always wonderful if costs can be reduced so that creators may keep more of the money they work so hard to earn, even though I expect and accept that fees are ultimately inevitable. When price increases are necessary to take percentages into account, it is unpleasant. However, in general, I have found PayPal's costs to be among the lowest, so this is a very small issue.

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Roldan A.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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PayPal Never Change All These Years - Still Way Too Complicated To Use!

Reviewed 2 years ago

50-50. I mean, PayPal is very promising. If not only for there bad UX or bad user experience design. They really need to brush this thing up.

Pros

- Well, PayPal is an institution when it comes to online Payment System. So, I like it that they are there giving me options when all other options fail.- I was able to use PayPal personally and in business without much issue about security and othe disputes.- I was able to use it with my Website Projects, when clients needs a quick payment integration without much fuss on the buying side of things

Cons

- PayPal is still way too complicated to integrate with WordPress. There are times that you just need to enter email and password, and it gets integrated. Sometimes, it takes you a day or two to be able to do it.- Still not user friendly. Deskop and Mobile version needs UX Design revamp. The conversion between currencies in your account still confusing. Sometimes you fund appears as US Dollar, sometimes...

AR
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Abin R.

Investment Management, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An amazing Platform for all types of transaction

Reviewed 2 years ago

The experience from using PayPal has helped in understanding how secure it is to use a mediator like PayPal because of its best in class protection towards safe guarding the personal data and ensuring the wallet is safe. I enjoy the feature of adding USD to the wallet and thus helping to save on forex and conversion rate. These days the PayPal recognizes the device that’s being used and help in making...

Pros

Paypal is an user friendly and secure Plato for. which helps in navigating through and understanding the various features provided easily. The processing speed of transaction is so quick and instant. The facility to add various credit card providers and highest security measures will definitely make it a plus to rely on this platform without a second thought. Customer service is excellent that they work with us to resolve issues in a timely manner respecting the time of the user. Further, various currencies could be added to the account thus helping us to store the currency and use when we want without having the forex exposure affecting in the transaction.

Cons

The software is so amazing that i don’t see anything that seems like a drawback, one reason is PayPal is evolving as they constantly add features which are meeting and matching to the current trends and needed for the present technologically reliant economy.

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Niharika T.

Writing and Editing, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paypal is a must for financial handling and virtual security in these terrible times!

Reviewed 2 years ago
Pros

There is the matter of secure transaction; one is able to use Paypal with great ease and with an extra blanket of security and fraud prevention as well as the encryption of bank and credit card account information. A variety of payment methods that are comfortable to utilize as well as great confidence and ease with strength and security in shipping, marketing, recordkeeping and calculation of taxes....

Cons

If one doesn't protect their password, account and sensitive information regarding to the virtual data, one can easily be hacked and compromised here on Paypal. However, that's mayhap a given if one requires such ease of use. A more common concern, nonetheless, is the lack of sufficient care and attention provided by the customer service; enthusiastic support for such grave situations and cases as...

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Priyansh K.

Animation, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The first choice for receiving International payments

Reviewed 2 years ago

Our ecommerce platform still uses PayPal and approximately 60% users prefer to checkout with PayPal. We are glad to use it and it definitely opens up new avenues for sales internationally.

Pros

About 12 years ago, we set up our own small ecommerce website and implemented PayPal, and it is still with us. - Hundreds of integrations available that can be implemented at the click of a button. - Invoicing is extremely simple and quirky to use. - All you need is an email to receive payments. - Seller protection for both goods and services. - Tax documents and FIRA available at a click. - New API is extremely versatile and works well with our ecommerce platform. - Never had a failed payment or disputes. - Next day settlement of all payments. - Branded checkout page.

Cons

- The biggest gripe I have with this service is the excess fees charged at each step. There is a fixed fee, then a percentage fee, and then there is a currency conversion fee. All this can rack up to 10% for international transactions. - There is some legacy interface in the settings that is hard to navigate and some settings are confusing and repetitive. - Customer service is slow to respond. - There is often lag in the interface and have to deal with a loading sign repetitively.

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Nelson Q.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst customer service and CRIMINAL treatment of long-time clients

Reviewed 3 years ago

Absolutely HORRIBLE. As a company who has processed millions of dollars of transactions with them, you would think it would be possible to speak to someone on the phone (it is but they make you jump through hoops) and then when you do speak to someone they are ENTIRELY unhelpful. I have since switched to Stripe and I couldn't be happier. I have someone I can call whenever I need help, I was able...

Pros

We use PayPal for payment processing (I own a SAAS company and we sell real estate websites and related services). After moving to Stripe, there is literally nothing that I like or could possibly recommend with PayPal.

Cons

After using PayPal to process payments for my business for over 10 years (we've processed millions of dollars of payments), a few months ago PayPal arbitrarily decided that they were going to place a HOLD on any money in excess of $95,000 every month (we do about about double that) for 21 DAYS! It's insane! We have VIRTUALLY NO CHARGEBACKS and PayPal has absolutely NO legitimate basis for placing a hold on OUR MONEY. This caused us to be unable to meet our financial liabilities as they also gave is only a few weeks of warning. We have since switched to Stripe which is a superior platform in EVERY possible way.

SP
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Sal P.

Entertainment, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The original and the essential.

Reviewed 3 years ago

Safe, secure, and reliable. I trust PayPal with my personal information and as my go-to payment processor to both send and receive payments. You can't ask for more, and it's easy to pull transaction data as necessary. It hasn't been often that I have needed to contact PayPal, but, when I do, they have always worked with me to resolve my concerns.

Pros

I have been a long-time user of PayPal and have used it since the early 2000s. I have used PayPal for online sales through eBay, which how I was first introduced to the website. It was always a quick and safe way to process online payments. As I began to work on music and needed a method to accept payments, PayPal was my obvious choice. PayPal is instant and offers great security for both payer and...

Cons

Like all payment processing companies, PayPal does charge fees for their services. While I expect and accept that fees are essentially inevitable, it's always nice if fees can be lowered so that creators can keep more of the funds they work so hard to earn. It's unfortunate when prices need to be raised to account for percentages. Generally, though, PayPal's fees are amongst the lowest that I have seen, so this is a very minor complaint.

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Rodrigue W.

Computer Software, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Paypal Review

Reviewed 3 years ago

In general my overall experience with PayPal has always been a positive one and its an app that i highly and usually recommend to friend , family and also to my customers in the course of my work as freelancer.

Pros

The opening of a Paypal account is not only free but also very simple and fast A well-known and reliable payment gateway Ultra fast payment (5 seconds) Instant account-to-account money transfer PayPal commission negotiation possible PayPal presence in more than 200 countries Money available immediately Another big plus is that the money is available right away. Unlike payment processors like Stripe...

Cons

Things i really don't like on Paypal is the high commission rate.Paypal has adopted a premium positioning on commissions since its inception, which can represent a real obstacle for e-merchants wishing to optimize their margins. The customer service Another downside to PayPal is customer service. Have you ever had fun calling them? There you have the little music that tells you: “your call is on hold,...

UH
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Ute H.

E-Learning, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kaufen oder Verkaufen - mit PayPal immer gut bedient

Reviewed 3 years ago
Pros

Ich leide an einer seltenen Autoimmunerkrankung, die oft meine Mobilität einschränkt. Deshalb kaufe ich oft im Internet ein und lasse mir die benötigten Dinge liefern. Mit meinem PayPal Konto kann ich bei fast allen Online Shops den Kaufabschluss schnell und sicher abschließen. Ich werde direkt vom Bezahlvorgang zum PayPal login geleitet. Dort kann ich noch wählen, ob es ein privater Kauf war und vom...

Cons

PayPal bietet einige API-Funktionen, die mich erst etwas abgeschreckt haben. Aber zum Glück benutzte ich zu dem Zeitpunkt für die Webseitengestaltung die Software WebsiteX5Pro, sie bot die Einbindung eines PayPal Zahlungsmoduls ohne große Komplexität an, so dass ich mich zum Glück nicht in die API-Programmierung vertiefen musste.

Showing original review in German. See translation

SM
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Satya M.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Transaction tool in the Market.

Reviewed 3 years ago

Overall it is the best tool to use for any transaction. To make any payment to any business or to any third-party vendor also it is best software for that. Also it provides several gateway to collect transaction, setup recurring transactions as well as collecting checks also.

Pros

The Best part is we can add payee using their email address. No Account number or Routing number is needed. We can make the payment through the card also and add the card to the account seamlessly. It also provides auto currency converter so need of thinking about cross country transaction. It provides best gateway for online transaction for any B2B business.

Cons

Sometime Fraudulent activity can occur through the same since users can create some fake account using some fake email id and use that to receive payment which can't be tracked. Also It doesn't have the facility to validate the payment through email or mobile phone after making the payment.

NG
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Nathan G.

Market Research, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Paypal ruined my Birthday last year and couldn't even explain to me what was going for a month.

Reviewed 3 years ago

I like them until all that happened during my birthdate and now I will never use it again other than to accept a long-distance payment from someone that only has PayPal as an option.

Pros

I never had a problem with PayPal before my last birthday. I have always had the cash that someone paid me thru Paypal Immediately. I like that the cost to cash out your finds is moderately cheap fee's. So that is why I decided to deposit money into my account on my 38 birthday to be able to buy a computer online. I like that when doing cash reload that it only takes 15 mins to load.

Cons

So Loaded cash onto my PayPal cash card at 7eleven on the 6th of February so I could pay someone some money I owed them. it worked perfectly like all other times that I have done it. But then on my birthday on the 10th of February, I went to Walmart to load to cash loads one for $400 and another one right after that for $500 as I wanted to order a new laptop online that night for my birthday present...