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Comprehensive solution to serve your business needs.

(123)

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PayPal Pricing

Pricing overview

Value for money rating

4.5

/5

25.1K

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Pricing details

Pricing is based per transaction.
2.5% + Fixed fee ( $0.041)

What users say

It is as safe and secure as the most popular credit cards, continuously gaining trust of costumers all around the world. It has a fast invoicing service for freelance and business users.
Having money in PayPal really helps with the ease of payment at various points during online shopping. I love the easy transition of the gateway with the security.

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Reviewers who mentioned pricing said:

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Jake H.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A User-Friendly Invoicing System and Accounting System

Reviewed 5 years ago

Great so far. I don't see us switching to any other invoicing platform anytime soon.

Pros

The thing that led us over to PayPal was how easily integrated it was with other platforms as well as how familiar everyone already is with it. The pricing is competitive per transaction and it easily allows for international invoicing and payment. It also made it really easy for our accountant to understand the layout of it.

Cons

The only thing I didn't like at first was that I typically associate PayPal with a cash app between non-professional relationships. After seeing their invoicing system, I was immediately impressed.

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Kalina B.

Retail, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Why Should You Give PayPal A Try?

Reviewed a month ago
Pros

I would say the best qualities when it comes to using PayPal is extremely fast payments, many features available for businesses and personal use, and the pricing.

Cons

PayPal is great most of the time, but i do have to say a negative to using them would be getting ahold of customer support quickly when you need assistance.

TS
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Tye S.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Tye's PayPal review

Reviewed 3 months ago

Easy to use, great for collecting or distributing payments.

Pros

I like the nice looking UI I like that it's very user-friendly I like that it processes transactions instantly I like that it's easy to find people you frequently do business with and send or request money quickly

Cons

I don't like the high transactions fees on small transactions, trying to send your friend a dollar can cost upwards of $5 sometimes its ridiculous I don't like how sometimes it can take a week for debit/credit purchases to process

AR
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Verified reviewer

E-Learning, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good but can fees can be expensive

Reviewed 23 days ago

Paypal is pretty straightforward to use if you don't mind the fees. Also, it's a plus that you get your money instantly.

Pros

I love that you can easily get payments from clients through Paypal and get your money instantly

Cons

The fees! The fees can be high, especially for international payments.

BC
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Brandon C.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User Friendly Money Services

Reviewed 5 years ago

PayPal makes it easy to pay employees as well as make business purchases online and in store. You can cash a check (for a small fee) quickly using the mobile app. As previously mentioned, the ability to send invoices to clients is extremely convenient. It's just an overall great provider of money services whether it's for business use, personal use or both.

Pros

I like the fact that it can be used to easily send and receive money for business and/or personal purposes. It allows you to create and send invoices as well as currency conversion. Most of the services offered are free while the rest are provided at a very reasonable price. PayPal will provide you a personal and/or business debit card that can be used at many ATMs free of charge. When you consider that most of the services provided by PayPal don't cost a thing, you just can't beat it.

Cons

There's not much to dislike. I suppose I would like more options when it comes to contacting customer support. The 2 options provided (phone or online chat) are not always sufficient. I would like the option to contact support via e-mail and possibly even SMS.

AR
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Verified reviewer

Performing Arts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PayPal easily connects our non profit business with donors.

Reviewed 3 years ago

For anyone trying to solve a purchase/payment problem without having a formal bank arrangement, this is a great solution. And its software can be included with almost every POS system we looked at.

Pros

We needed away for our non-profit fundraising arm, which is separate, to sell product and collect funds for their initiatives, but with a paper trail that helps us document those donors and their activity. PayPal was very simple to integrate into our point-of-sale system, like it literally took one minute. The reporting and transaction history is thorough and allows for refunds, shipping, and every kind of documentation we need.

Cons

The portion that PayPal takes per transaction is a little high, for us, but we do see the value. It would be helpful if the organization (vs. a person) could have a log in, maybe with multiple users.

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Paypal - Payment Solutions for Business

Reviewed 5 years ago

We use Paypal to process payments from a number of websites and increasingly we use Paypal for client invoicing and payments. This often leads to faster payments than traditional invoicing and BACS processing. If you take occasional credit card payments over the phone, a Paypal business account can be a better option than a typical merchant account from one of the mainstream banks. Paypal has proved very reliable over the years and on the odd occasion when we have had to use customer services the response has been timely and satisfactory.

Pros

Paypal is now widely recognised as a payment solution - reputation and trust are important when asking customers for payment - especially online. Paypal's key selling point is that users with a Paypal account do not have to enter card details on a website which makes the payment process safer for all concerned. Paypal has a global presence and can accept payments in most countries that you are likely...

Cons

There can be occasional issues with late chargebacks and the resolution process is very much weighted against the merchant. A Paypal business account works well for online sellers with a certain volume/value of transactions; if you have larger volumes/values, there are other payment processing solutions that may be more cost effective.

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Shelly R.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A way to receive any kind of foreign currency.

Reviewed 4 years ago

Although we have had some bad times with the payment platform in how difficult it is to get the money back, as well as the big money leaks from the commissions I must say that it only represents a part of all the benefits we have achieved using paypal as our online bank, it has allowed us to expand our business exponentially, helping to receive foreign currencies of different types and get better labor allowing us to pay you quickly and securely, helps us to have better control in the payment of our bills as well as in the control of payments from our customers, making it much easier and faster at the time of a transaction, something almost immediately.

Pros

It has allowed me to receive money from anywhere in the world, it is a great utility that has saved several businesses by not having the same type of currency at the time, this facilitates transactions and removes many limitations, as well as has given us an excellent security, avoiding fraud or scams, because once we had that problem by not receiving the product we expected and the supplier did not want to return the money, then we proceeded to a system dispute where we won with excellent success presenting all the documentation, in addition the transactions are almost instantaneous and has allowed us to establish a billing system by which suppliers or customers can make their payments quickly and successfully.

Cons

We have noticed that there are big losses of money through paypal transactions, in addition to an internal commission, there is also one for the amount you send, making the service and use of paypal is not the cheapest for small businesses, as well as having to convince with these high rates to all new users, customers and suppliers that we invite to use this payment platform. The dispute systems although they are very secure we have had to wait several hours, days and months for them to review all the proper documentation and then have to wait for the refund of our money in case of scams or fraud, making it somewhat impatient to use it.

AE
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Ahmed E.

Hospital & Health Care, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfaction guaranteed

Reviewed 4 years ago

My overall experience with PayPal has been amazing. It is the only secure program I can trust while ordering medical supplies for me and my team at the hospital, regardless from what website I may need it from online. I’m able to receive transactions from the whole team to be able to pay for something under one transaction which is very helpful to have, to have everyone to pitch in at the same time. Being able to see the history of my usage is always a good way to help me keep tract of when I bought something.

Pros

PayPal is very easy to use for all ages. It is the most secure program while doing transactions. The security is very high and that relaxes me while using PayPal. If someone logs in from a different place than you normally log on with they raise a flag. Customer services is very helpful when you need them. You are able to shop online without worrying about being scammed regardless of the website. You...

Cons

I dislike not being able to use my account internationally. If I am going on a mission hospital trip overseas, would be nice to be able to receive money via transfer on my PayPal account and deposit in my bank account as I am able to do in the US. It takes a lot of time to process things at times , if I am waiting for a payment from someone it normally takes days. If You could do it instantly would be way more convenient for us. Even in the US I am not able to use it anywhere I’m wanting to , I find certain deals a lot cheaper on websites but it does not have a PayPal feature.

AC
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Anthony C.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal: the right choice for online businesses

Reviewed a year ago

I had the chance to work with PayPal on some projects while an intern in the IT department at my university. According to my experience, PayPal is a reliable and secure online payment option that works well with other electronic cash systems. Additionally, its user-friendly interface makes integration and usage simple for users. But I also discovered that PayPal can be expensive for small businesses, which might be a barrier to its adoption.

Pros

Millions of users throughout the world have found PayPal to be an effective online payment service that has streamlined the payment process. Users of PayPal can quickly send and receive payments as well as fund transactions using credit or debit cards. PayPal also provides buyer and seller protection in the event of a dispute, enhancing the security and confidence of online transactions. Additionally user-friendly and intuitive, the PayPal mobile app enables users to manage their transactions while on the go.

Cons

PayPal has some shortcomings while being a practical and user-friendly online payment option. First of all, especially for small enterprises, transaction fees can be extremely hefty. Additionally, the time it takes for money in a PayPal account to transfer to a bank account can be problematic for people who need access to their money right away. Last but not least, PayPal's ability to serve as a global solution is constrained by constraints on the nations and currencies it supports.

SN
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Sumith N.

Consumer Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Scammed from Paypal - No Investigation happening. Always says in Seller support

Reviewed 7 months ago

I Bought a Smartphone from SUNSKY a Chinese Online Provider world wide. I Ordered only because being ordering from india in china i dont want to take a risk so through Paypal which i saw plenty of reviews that might support if any issue arise. So I ordered Unihertz Tank 2 Smartphone from SUNSKY but i received Unihertz Tank 1 Which was Less in Price & a year Back Modal. I received Through DHL( Even...

Pros

Easy Payment - Can be used for any online payment through out the world

Cons

No Customer Support for any Individula Transactions. Not Even Investigating the Dispute rather Providing Support to Seller (Might Be Providing some business oppurtunities to PayPal being a International Online service provider) Will Not all Recommend for any individual Person who orders for Personal use like Smartphone ( Like what i did & Dissatified with the experience)

KG
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Krystin G.

Alternative Medicine, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal is priceless! Efficient & simple. Must have for Small businesses!

Reviewed 10 months ago

I’ve honestly have had an incredible, simple, effective experience with PayPal. I was lost when it came to tech but I knew I had a good experience with PayPal as a user so I immediately got it for my business and I was soo relieved it was easy/simple to use! It’s helped me take my small business to the next level! It’s safe, I never worry about my data or my clients data, fraud or anything. I’ve easily...

Pros

The ease of use attracted me most. I’m not tech savvy at all but I was able to quickly figure my business PayPal. I can integrate it into my other software and that’s been extremely helpful. Having PayPal has made things so much easier for me, I never have to worry about payments, security, etc., because PayPal is on top of it all. The fact that it’s easy to use makes it priceless!

Cons

There’s not much I don’t like about PayPal, The only thing I wish they had was scheduling so I didn’t have to have calendly.

Rd
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Rabie d.

Design, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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dependable payment provider ; adding a credit card is still possible but not required

Reviewed a year ago

As a freelancer, I value PayPal's payment platform's simplicity and adaptability. I can easily accept payments from customers all over the world using PayPal, and the transaction fees are affordable when compared to those charged by other payment processors. Overall, as a consumer and a freelancer, PayPal offers a dependable and practical solution for my online payment needs.

Pros

on several websites.I also appreciate the additional layer of security PayPal provides for my transactions. The PayPal Buyer Protection policy cPros: As an online shopper, I value PayPal most for how simple and convenient it makes buying things online. I don't have to enter my payment information for each transaction because PayPal allows me to safely store it and make purchases with just a few clicks. This helps me save time and hassle, particularly when I shopan assist in resolving problems with purchases, such as receiving faulty or incomplete goods or no goods at all. I feel more at ease and confident in my purchases as a result when I shop online.As a freelancer, I also value how simple it is to

Cons

The drawback is that Paypal's customer service is sparse, which makes it challenging to quickly resolve complicated problems. Even though Paypal has its own service, not all forms of payment are accepted. Customers' available payment options are constrained as a result. There is always a chance of fraud, as there is with any online payment system. Although Paypal has some protections in place for buyers and sellers, it's still important to be on the lookout for any potential scams.

DH
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Dail H.

Apparel & Fashion, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pay Pal Review

Reviewed a year ago

I have been using PayPal for over 2 years and am very satisfied with their service. PayPal is a convenient and secure way to send and receive money online, whether it's for shopping, paying bills, or sending money to friends and family. Here are some of the features that I love about PayPal: PayPal offers a variety of payment options, such as credit cards, debit cards, bank accounts, and PayPal balances....

Pros

Paypal is a convenient and secure way to send and receive money online. I liked how easy it was to set up an account, link my bank cards, and manage my transactions. Paypal also offers buyer protection and fraud prevention features that give me peace of mind when shopping online.```

Cons

One of the things I liked least about Pay pal was the customer service. I felt that they were not very responsive or helpful when I had issues with my account or transactions. Sometimes I had to wait for a long time to get a reply or a resolution, and other times I felt that they did not understand my problem or offer a satisfactory solution. I think Pay pal should improve their customer service by hiring more staff, training them better, and providing more channels of communication for their customers.

ws
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wayne s.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best payment method for small businesses

Reviewed 2 years ago

I've had a really decent overall experience using PayPal. Like I'm sure many other people have done, I've used it for a variety of purposes. I became familiar with it when I first started selling products on eBay, then as I expanded to other types of eCommerce and started accepting payments from individuals. It has been incredibly helpful to me. This review's title indicates that it is the tried-and-true payment processing platform. Perfect for anyone who wants to send and receive payments for on-the-spot jobs, whether they are just starting out in company and need a reasonably free platform to process their payments that is compatible with just about any type of web hosting platform.

Pros

Then there is the issue of secure transactions. Using Paypal is quite simple, and it comes with an additional layer of security, fraud prevention, and encryption of bank and credit card account information. a wide range of user-friendly payment options, tremendous confidence and comfort in the robustness and security of the shipping, marketing, record-keeping, and tax calculation processes. Additionally, it provides instant deposits, prompt sending, spending, and exchanges; continuous financial flow and prompt access to funds are crucial. The majority of businesses can easily use Paypal because it works with so many different platforms and devices and has considerably lower fees than competing services. It also includes robust multichannel sales and invoicing tools. There is no cost.

Cons

Like many businesses that handle payments, PayPal levies fees for their services. It's always wonderful if costs can be reduced so that creators may keep more of the money they work so hard to earn, even though I expect and accept that fees are ultimately inevitable. When price increases are necessary to take percentages into account, it is unpleasant. However, in general, I have found PayPal's costs to be among the lowest, so this is a very small issue.

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Damla E.

Research, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Paypal with some shortcomings and excellences

Reviewed 3 years ago

As a Paypal customer, I recommend Paypal to everyone. PayPal can be recommended as it is overly useful for some people to overlook the adaptability and simplicity PayPal offers. While not ideal for everyone, it is an economical and successful device for some. Although several groups have had terrible encounters with PayPal, it is an extremely useful application for me.

Pros

PayPal, Business and Premier records offer many apparatuses for better incorporation with eBay. Along these lines, exchanging on this monster site turns out to be a lot simpler. The straightforward altering and customization options Pal offers are likewise truly keen. PayPal offers the most secure way to deal with web based shopping without concealing any information in my record when shopping on the web and giving over my financial information. I can tell that these are the most popular pnes among the advantages of Paypal.

Cons

Haggling on the site can be troublesome assuming I need to cancel a membership by means of PayPal, and on the off chance that I have a question with somebody and the installment is taken care of by PayPal, they will take up the mediation interaction, which can consume most of the day. Sadly on the off chance that I run into an issue with an installment, Paypal needs great client support, contact...

NG
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Nathan G.

Market Research, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Paypal ruined my Birthday last year and couldn't even explain to me what was going for a month.

Reviewed 3 years ago

I like them until all that happened during my birthdate and now I will never use it again other than to accept a long-distance payment from someone that only has PayPal as an option.

Pros

I never had a problem with PayPal before my last birthday. I have always had the cash that someone paid me thru Paypal Immediately. I like that the cost to cash out your finds is moderately cheap fee's. So that is why I decided to deposit money into my account on my 38 birthday to be able to buy a computer online. I like that when doing cash reload that it only takes 15 mins to load.

Cons

So Loaded cash onto my PayPal cash card at 7eleven on the 6th of February so I could pay someone some money I owed them. it worked perfectly like all other times that I have done it. But then on my birthday on the 10th of February, I went to Walmart to load to cash loads one for $400 and another one right after that for $500 as I wanted to order a new laptop online that night for my birthday present...

DS
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Dayle S.

Computer Software, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great Service, but terrible Customer Service

Reviewed 3 years ago

Dreadful. Not only was my business jeopardised by PayPals poor customer services, ultimately I had to close my shop as I couldn’t run a business where the funds were put on hold 6 months at a time, every six months! I didn’t have funds to reinvest, and had to use personal funds to take care of any refunds and/ or postage. I made around 9 calls to their Ireland call centres to resolve my problem, all at my expensive, which even then nothing got resolved. The funds were just released after the maximum time they could holds the funds for - 6 months.

Pros

It’s extremely easy to setup and get started, and very widely used. Everyone seems to have a PayPal account nowadays. I love the fact that you can send invoices, receipts, payment requests, and of course your payments all from within a single dashboard that is nicely laid out and easy to navigate. PayPal even gives you the option now to make purchases on credit and pay later which is a very nice new feature.

Cons

The software itself I cannot really fault. I have used them for 10+ years and don’t have anything bad to say regarding the software. My issue (and what seems to be their main downfall) is PayPal putting a hold on funds! This is a NIGHTMARE to resolve. I had an eBay store which at the time was selling electronics rapidly. I bought bulk products and I sold everything in the space of a month. Around...

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Lee A.

Media Production, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Online Payment Option with a High Level of Security

Reviewed 3 years ago

I'm very happy using this service in general since 2013 and it helped me to get paid for the services my company offer and also, helped me to send money and I made hundreds of PayPal transactions and I never had any problem. I will keep using it, and I will recommend it to anyone who's looking for a payment service with the best options and an excellent support team available 24/7.

Pros

I like it because It's a free option to receive and send payments anywhere in the world. Thanks to the website intergradation especially with Shopify I'm able to get payments through PayPal. The android app is amazing to manage everything in one place and also, I use it to send money without any problems. I use PayPal since 2013 and it's my first choice when I pay something online because if something...

Cons

The fees is a little higher compared to some payment services but, It's not a deal breaker since you will get more value compared to those platforms. I hope in the future they will add more options and features to the android app. I hope they can add an option to tell us how much money the receiver will get when we send a payment including the fees.

MN
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Michael N.

Food & Beverages, 1,001-5,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple payment provider, but with some limitations

Reviewed 3 years ago

In general, we are nevertheless satisfied with PayPal. The service offers numerous payment methods (depending on the country) such as PayPal, credit card, bank transfer/Klarna, etc. The fees are higher than with other providers, but the service (especially the PayPal Express Checkout button) is simple and easy to set up - even for the inexperienced users with a little training.

Pros

Signing up for PayPal Business is very easy, you have to provide some information about the business (owner, address, ownership shares, etc.) and you are ready to go. PayPal Business can be connected to existing shop solutions, or you can create a "PayPal Checkout" button yourself. We only wanted to sell one product, so we chose Paypal because of the Express Checkout button. With simple clicks you...

Cons

As simple and popular as PayPal is, some things were incomprehensible to us: - Getting started: even though PayPal offers extensive documentation for developers, it is hard to find your way around as a beginner at first. PayPal could be interesting especially for people who don't want to invest in a real shop and want to add a payment option for e.g. 2-3 products on their website with a few simple...

JK
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Joseph K.

Media Production, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Paypal now does Cryptocurrency!

Reviewed 4 years ago

The only complete I've ever had with PayPal is they have horrible customer service. Often you have to leave a message that goes unanswered for weeks at a time. If you lose your PayPal card, I'll report it stolen, it's almost impossible to get them to issue a new one. Without the card though, I've used it on every website that I buy things on. Almost every major online retailer, allows for a PayPal...

Pros

I've been a user of PayPal for years. Not only is it helped me make many of payments online, it's help me pay my friends when they were in a jam, and even buy things off of total strangers on forums. with PayPal you can send money with a couple clicks, or touches depending on the interface you use. The PayPal mobile app allows for fingerprint unlocking, which has made it even easier to use.

Cons

I like that PayPal now allows you to buy cryptocurrency. I have often wondered about getting into this world and buying some, yet I was too afraid of all the fancy wallets, and terminologies. Now with the same ease that you use to pay friends or online bills, PayPal allows you to buy and sell, four different types of cryptocurrency. With my PayPal app alone I've made more than $50 this week.

AR
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Verified reviewer

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best buyer protection! The company is serious!

Reviewed 4 years ago

I can say using Paypal saved me a lot of money from scammers, thank you Paypal! Once, I saw a product on a website that I really liked very much and it was really cheap! So, I thought a lot about it and I did give it a go since Paypal was one of the payment methods available. What happened next? The item never arrived! I was really angry about it and I decided to open a dispute on Paypal. Paypal...

Pros

Paypal in 2020 is now a famous online financial service that allows you to pay for items 100% secure! Yes, you heard me right. One of the best advantages of this company is "almost" accepted in every shop in the world. You put your card details in your Paypal account and that's it, you're good to go to use Paypal on your favorite shop! With Paypal, you don't have to worry about putting each time...

Cons

However, Paypal is not perfect. Paypal is free to use, but when you receive money from someone else, it charges you % amount from the total. But hey, it's fair. They need to make money to keep giving us a good quality service!!

AR
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Verified reviewer

Computer Software, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More Than Just a Payment Gateway

Reviewed 4 years ago

PayPal has made online shopping easier for me because of its secure nature and the fact that they always ensure the buyer's protection. I am also a seller in ebay and their connectivity with that platform helps me a great deal in receiving my payments at a small fee. Receiving money for my professional services is just as superb as those features.

Pros

With all the features packed in this software, the top-most in my list is PayPal's ability to make secure payments and guarantees. When I was working remotely and part-time for the company I am working for now, they used to pay me via PayPal. Not only was my payment fast, it is also secure and I can use my local bank in my home country to deposit my PayPal balance to. Oftentimes, I choose to keep the money in PayPal because it allows me to securely pay for online purchases. If I see a PayPal logo in one of the payment options in an online store, then I know I am safe. Their customer support is also commendable, very easy people to talk to and will take time to sincerely understand your inquiries.

Cons

Of course, tight security is always combined with some inconvenience. I made sure that my PayPal is enabled with 2FA using my US phone. When I travel to my home country, it is expensive to use roaming so I usually use a local cell number instead of my US number. This is where it becomes difficult for me to use PayPal because I cannot login at all or use it for online purchases because of this security I placed. It's not really much of inconvenience since I don't travel a lot of of the country, still, I wish there's an easier way I could switch to one security mode to another. Maybe it might be better if they support an app-based 2FA like Google Authenticator so I don't have to worry about logging in whether I have access to my phone or not.

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Avash K.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the Best Platforms for Online Payment

Reviewed 4 years ago

I love PayPal. Using it is as easy as browsing the internet. I can receive and request payment from clients all over the world in few minutes as it is accepted in almost all country. It's also easy to track incomes and financial activities. PayPal has made my professional life a lot easier.

Pros

As a part-time freelancer, I have clients from many countries and I use PayPal most of the time to receive money. With PayPal, I can receive money, request money from clients and send invoices instantly to clients and all at a very low cost. I also feel that my information is secure on PayPal as they are a bit ahead in Information Security than other similar platforms. It is also easy to shop online using PayPal as it is accepted in almost all major platforms. Paypal has great and minimal User Interface, so it's very intuitive to use it. The feature I like most is that we can create a PayPal.me payment URL and also embed it in websites. I also like that we can create a pool and then pay in a team.

Cons

Sometimes they lock your account for unknown reasons and it can be frustrating but those things are necessary to keep scammers and fraud out of PayPal so they aren't big deal. However, I have experienced bad errors a few time during checkout. I don't know why it happens but has happened multiple times to me.

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Faith A.

Arts and Crafts, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PayPal is a well rounded service

Reviewed 4 years ago

My overall experience with PayPal as a buyer is pretty positive. And of course as a seller it’s going to be more difficult as you have too build a basis for yourself so you can come across as trust worthy. It seems the app really has a no scammer policy for the most part, and I believe most disputes are opened and handles fairly if not a bit extended and over due. I think that the buyer protection is a very amazing option that not many other concealed cash apps have, and I think the app has very good security for the most part. Overall my experience as a buyer and seller are both positive.

Pros

Very functional for small business owners, or if you run a shop on Instagram or etsy, even through your own website. You can pay for things instantly, using your thumb print through your phone as affirmation of payment. Instant transfers/wires too your bank account with a very affordable fee. The app is free to download and use, and you the exchange rates between different currency is also very good...

Cons

I think that customer service is very poor, even before the covid 19 out break, it takes a little while for them to process disputes. You also have to be careful of people who will scam you, you can not be refunded if you don’t go through goods and services. At least not all the time too my knowledge depending on the case. It’s hard to get in touch with an actual customer service rep, they have an...