Very good user interface that allows to get any data you may potentially need, includes reports, great chargebacks management feature, etc.Alexandra C.Read the full review
Tickets submission is easy and customer service responds to tickets promptly.Alexandra C.Read the full review
Account opening is easy and its easy to make payments online. Funds are transfered instantly.Tailone Taylor C.Read the full review
Cons
As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days.Martin B.Read the full review
I have yet to have a worse experience to this day. This company sells you on supposedly saving money but in reality, it does not do such a thing.Oriana G.Read the full review
Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time.Tailone Taylor C.Read the full review
Overall rating
2.5
/5
42%
positive reviews
22%
recommended this to a friend or a colleague
2 reviewers had the following to say about Paysafe's pricing:
Oriana Guevara
Industry: Machinery
Company size: 1-10
Horrible! Do not Sign Up with them!
Used weekly for less than 6 months
Reviewed 2018-08-07
Review Source: Capterra
I have yet to have a worse experience to this day! This company sells you on supposedly saving money but in reality, it does not do such a thing. They charge a customer a fee and another extra merchant fee. These people are crooks!
Oh, and don't try to cancel because they sell you on a month-to-month, only to charge you a cancellation fee as well as your monthly fee for EVERY SINGLE MONTH left on your contract. A contract that of course, they summarize for you so as to not actually let you read what is in it.
I have yet to have a worse experience to this day! This company sells you on supposedly saving money but in reality, it does not do such a thing. They charge a customer a fee and another extra merchant fee. These people are crooks!
Oh, and don't try to cancel because they sell you on a month-to-month, only to charge you a cancellation fee as well as your monthly fee for EVERY SINGLE MONTH left on your contract. A contract that of course, they summarize for you so as to not actually let you read what is in it.
Pros Nothing! Software is expensive, slow, and outdated.
Cons Nothing is easy, convenient or good about this software. Wifi connection is terrible and I could nevertake payments when I needed to.
I signed up with PaySafe for processing our credit card sales back in March 2019. By end of May 2019 I decided to move to a different card processing provider mainly due to the high cost (processing rate + multiple flat monthly fees). I signed a termination form they sent me and asked to discontinue all services. Nevertheless, to this date (7 months later) I keep getting statements from them with the monthly fees ($77.89 per month). I called customer service ~10 times asking them to remove us from all services but it still didn't happen. I had to ask my bank to reject all payments from them which they did, but after a while they came back using a different name. Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys!!!
I signed up with PaySafe for processing our credit card sales back in March 2019. By end of May 2019 I decided to move to a different card processing provider mainly due to the high cost (processing rate + multiple flat monthly fees). I signed a termination form they sent me and asked to discontinue all services. Nevertheless, to this date (7 months later) I keep getting statements from them with the monthly fees ($77.89 per month). I called customer service ~10 times asking them to remove us from all services but it still didn't happen. I had to ask my bank to reject all payments from them which they did, but after a while they came back using a different name. Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys!!!
Pros I could not find anything worth recommending
Cons Expensive, poor user interface, does not provide the required functionality
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