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All-in-one website builder for creators & small businesses

(12)

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Pixpa Features

Features Summary

Functionality

4.5

/5

473

Total features

63

6 categories

Pixpa features

Abandoned Cart Saver
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Auto Update
Cataloging/Categorization
Commenting/Notes
Content Library

Common features of eCommerce software

API
Activity Dashboard
Alerts/Notifications
CRM
Campaign Management
Cataloging/Categorization
Content Management
Credit Card Processing

Price starts from

8

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

473

Price starts from

8

Per month

Total Features

63

Unique features

  • Customer Accounts

  • Discount Management

  • Abandoned Cart Saver

  • Forms Management

Functionality

4.6

/5

25.1K

Price starts from

Free

Total Features

76

Features in Common

14

Unique features

  • Cash Management

  • Internal Fraud Monitoring

  • PCI Compliance

  • Transaction Monitoring

Functionality

4.5

/5

14.8K

Price starts from

4

Per month

Total Features

48

Features in Common

25

Unique features

  • Document Storage

  • Full Text Search

  • Audio File Management

  • Image Library

Common Pixpa comparisons

Reviewers who mentioned features said:

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Rizvi R.

Market Research, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powered a desire in me to have a bigger web presence with great UI, designs and SEO.

Reviewed 2 years ago

My experience with Pixpa has been emotionally very satisfying, largely because of their excellent customer service. The entire team has always been excellent at handling all my concerns and answering all my questions with detailed feedback, sometimes simply making the changes how I envisioned them. It is a brand that consistently exceeds expectations.

Pros

Simple, fast, visually appealing, functional, and easy to use. Outstanding customer service is an added bonus. I have created two personal websites and plan to make some for clients.

Cons

There are no real negatives. I have used many platforms so I have a good background to compare this platform with others. Pixpa offers the best value for the money, and the customer service is better than any of their competitors; better than Squarespace, Wix, and WordPress from my experience. I suggest maybe allow templates that is geared towards a funnel landing pages. It can be achieved with some advanced customization and coding but this platform would be a game changer if they had templates that simply allowed you to create that.

Vendor response

Hi Rizvi! It's great to see that Pixpa has been able to meet your needs and requirements in so many different ways! We love to see our user's have the best experience possible with us! Thank you for your kind review and detailed feedback. It is invaluable to us in our quest to grow constantly and improve our platform to adapt to our users' needs! - Team Pixpa

CB
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Chris B.

Photography, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pixpa Template Software review

Reviewed 3 months ago

Very good. Regular newsletters without been too many and seem to be relevant.

Pros

Pixpa software fitted my brief. Had lots of photography templates for selling photos online, with no commission on sales. Are able to sell prints or downloads by e-commerce and more importantly for me, can use self forfillment. This way I have full control over the way any prints sold look and are presented to the customer in most cases the driver. With a 15 day free, full featured trail. Could change...

Cons

When you download several photos into your gallery the latest selection is always first I would prefer that the latest downloaded photo is at the bottom.

Vendor response

Hi Chris, Thank you for taking the time to write such a detailed review! We're delighted to hear that Pixpa perfectly matched your needs, especially with our range of photography templates and the flexibility of self-fulfillment for selling your photos. It’s great to know that you found our e-commerce features and the ability to control the presentation of your prints so beneficial. We understand...

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Verified reviewer

Performing Arts, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pixpa Made Me Successful!

Reviewed 4 months ago

Pixpa was the first website builder I chose in 2017 when I decided it was time to buy my own domain name and build a website. I will never change to another provider, now I am so familiar with the program and had such professional advantages to having my website live and set up in the way it is, which in short, looks great! I chose Pixpa over Wix, Squarespace and Wordpress when considering who to build my website with because I liked the layout options, and Pixpa was an affordable price for me.

Pros

Using my website for Business opportunities is easy with Pixpa, because I can update my content so quickly for potential clients to see. The layout of the dashboard is simple and intuitive, and if I need support, the chatbot function is very helpful and responsive. People can contact me directly through the website, which bridges the gap between potential business partners and the question of how to reach me. My business performance has increased because of this!

Cons

Sometimes I have trouble adjusting text formatting from edit mode to how it looks on the live site, but have looked up shortcuts to fix this.

Vendor response

Thank you for being a valued member of the Pixpa community since 2017. We're delighted to hear how our platform has streamlined your business operations and communication with clients. Your choice of Pixpa over other providers highlights the value and quality we strive to deliver. We're committed to continuing to provide an affordable and user-friendly platform that supports your business growth. We look forward to supporting your success for many more years to come! Best, Pixpa Team

LS
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Lilia S.

Photography, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best site builder for photographer

Reviewed 3 months ago

My experience with Pixpa has been nothing short of exceptional. The platform seamlessly blends powerful features with user-friendly design, allowing me to create and showcase my work in ways I never imagined. The beautiful templates provided a solid foundation, and the extensive customization options let me fine-tune every aspect of my website to perfectly align with my brand identity. Pixpa’s responsive...

Pros

Beautiful Templates: Pixpa offers a wide range of stunning templates for websites, portfolios, and online stores, allowing users to create visually appealing and professional-looking sites without coding skills.

Cons

I didn't find any cons. But it would be great to have more templates for contracts and a calendar of shooting schedules

Vendor response

Hi Lilia, Thank you for sharing your experience with Pixpa! We’re delighted to hear how our templates and features have helped you create a stunning and professional website. Your suggestion for more contract templates and a shooting schedule calendar is greatly appreciated, and we're looking into expanding those options to further support your needs. It’s fantastic that our e-commerce capabilities...

KA
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Kathryn A.

Arts and Crafts, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beautiful Site for Artist Business

Reviewed 4 months ago

I wanted a low cost, good-looking website, with hosting included. Pixpa made implementation easy, even for someone who does creative art work, not a professional in the web design business. In only a few days, I had a complete, beautiful site, with a functional store. compared to another provider Id used in the past for another domain, my site is easier to use and better looking. Customer service was very helpful with the one question I had. I will be continuing to use Pixpa.

Pros

Pixpa made connection and hosting easy. Their many templates were good looking, and I found one that looked appropriate for my art display. Customizing with logo, content, and colors was easy. Hooking up to Stripe payment was not difficult either. The store sections are easy to set up, as there are prompts like SEO, tags, and more.

Cons

I understand their reasons for not connecting domain name email as it is just not what they want to do. But I did have to get my email from another place. Hover, who did the domain connection, had inexpensive email, so it was not really a problem. It would also be nice to have additional payment options, beyond PayPal and Stripe, although these are very common. I use Stripe, so again, not a problem, but I have been asked to identify areas where they could improve, so there you are!

Vendor response

Hello Kathryn, Thank you so much for taking the time to share your experience with Pixpa! It's fantastic to hear that you found our platform user-friendly and perfect for showcasing your art. We're thrilled that our templates, customization options, and e-commerce functionalities have met your needs, making your site not just beautiful but also functional. We're delighted that Pixpa's ease of use,...

AC
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Amanda C.

Online Media, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and easy to use

Reviewed 2 months ago

It has been great so far. I have had to reach out to customer service twice via email and they were very quick to respond and fix my issue.

Pros

Very easy to use and set up my photography website. There are a lot of different templates to choose from and they are easy to customize.

Cons

I don't really have anything to say about this.

Vendor response

Hello Amanda, Thank you for your glowing review! We’re delighted to hear that setting up your photography website with Pixpa was a breeze and that our range of customizable templates met your needs. It's great to know our customer service was quick to assist when needed. Your decision to choose Pixpa for its value and ease of use is much appreciated. We're here to continue providing excellent service and support. Thanks again for being part of the Pixpa community. If you need any more assistance, we’re just an email away! Best, Pixpa Team

MO
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Marcus O.

Photography, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pixpa has been a brilliant next step for my photography practice.

Reviewed 3 years ago

Centralising my operations by using my website as a nexus has allowed me to streamline my operations. The customer support on their end has also been singularly and consistently one of the smoothest experiences I've ever had.

Pros

It's stunning how easy to use Pixpa has been for me. From setting up the framework of my site, to diving into details ranging from design customisations, to product and service information. I especially love how it renders my site on mobile devices - that's easily one of my favourite things. Plus, SEO management is a breeze. Overall, its speed and ease of use is magnificent.

Cons

Three main gripes I have at the moment: 1. The fact that payment integrations are limited to Paypal and Stripe, given that the two are barely operable in Kenya, and the main methods of transaction in Kenya forces customers to go through a roundabout method to complete payments. If we could find a simple workaround/workthrough for this, it would be wonderful. Related to this... 2. I can't display prices in my local currency (KES). That makes the checkout process rather difficult. 3. I think the blog side could use a little more editing flexibility. Primarily, the ability to change the size of images within the context of writing a blog post.

Vendor response

Hi Marcus, Thank you for taking the time to share your review and feedback on Pixpa. It is great to know that Pixpa has been a helpful partner in your photography practice. Pixpa continues to evolve and improve every day based on feedback from our users. We will definitely keep your feedback in mind in framing our plans.

LO
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Lucanus O.

Photography, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Support, Great Price, Beautiful Client Gallery Options, Important /SEOMarketing Features

Reviewed 2 years ago

I started my photography business 6 months ago and all of my deliveries of digital images have been done using my Pixpa-hosted website. Clients have had a seamless experience and love their beautiful image galleries. I have also been able to display my portfolio pages and have clients reach me through my website.

Pros

Low monthly fee & EXCELLENT CUSTOMER SUPPORT! Clean and intuitive website management features. Beautiful Client galleries that can be password protected, allow for comments and favourite-ing of images, the ability to sell digital prints directly from the website. Beautiful and ready-to-go templates for website build.

Cons

While there are numerous website build templates, additional templates are needed (Pixpa has indicated that they are working on developing more. Using the templates straight up is easy, however, if you wish to customise the templates significantly, it can become a bit challenging to adjust the various features since this is not a drag-and-drop build. However, there are very DETAILED tutorial walkthroughs available in the help section of the management area. In addition, Pixpa has EXCELLENT customer service. I have been able to get feedback real-time using the help chat feature, and have also gotten detailed followup via email within 24 hours.

Vendor response

Hi Lucanus! It's great to know that Pixpa was able to check the boxes for you in terms of pricing, features and customer support. We strive to always make our users happy and content so it's great to hear you had a positive experience. Thank you for your review! - Team Pixpa

DH
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Dan H.

Photography, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the website builder

Reviewed 3 years ago

I wanted to re-design my photography website with a fresh and modern look and after spending a long time looking at many different platforms, I decided to use Pixpa based on the wide range of templates and design options available as well as the ability to sell my images directly from my website. The who experience using pixpa is very straight forward and there are so many great features and ways to customise your website. The support pages are also really useful, and if you can't find the answer to your query, the support helpdesk are always super quick to respond and even send personalised video clips to actually show you what to do in order to resolve the query. I absolutely love this platform and would recommend to any photographers looking to build a portfolio or online store!

Pros

Graet range of templates and customisation options Modern looking site Great support

Cons

Maybe have more storage included in the subs

Vendor response

Hey Dan! We are very happy to know that you are loving Pixpa. Customer service is something we take very seriously so we are extremely glad to know that our Customer Support team was able to help you with everything you needed. Thank you for your review! - Mia

CH
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Chrissy H.

Photography, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent, affordable service with great templates and great customer service

Reviewed 3 years ago

I love so many things about Pixpa, including the fact that that let you do a free trial period without entering your credit card information, their clean and up to date templates, the fact that they are always improving upon their websites,and their wonderful customer service.

Pros

Pixpa staff make this software more and more straightforward to use the longer that it is around. The templates are clean and offer a variety of different themes, and the customer service has always been excellent, with the Pixpa customer service experts consistently responding within 5 minutes or less.

Cons

There was a bit of a learning curve getting use to this website editor as opposed to other WYSIWYG editors, but the learning curve was not very steep and it didn't take me long to get used to it.

Vendor response

Hi Chrissy! Your review title summarizes everything we want to be and we are delighted to know that we have succeeded in that for you! We are working on making the learning curve easier by adding more help articles and tutorial videos. Thank you for choosing Pixpa and for taking the time to leave us your lovely review! - Mia

LD
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Larry D.

Photography, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I Should Have Changed To Pixpa Years Ago

Reviewed 2 years ago

My overall experience has really been a wonderful surprise. The ease of use with the software, the speed of their servers, and fantastic support. The reason I was looking for a new WebHost / software was to get away from the third-party subscriptions using WordPress. The prices of Square, Wix, etc. was more than double the cost of Pixpa If it wasn't for the 15 day trial, I would have stayed using WordPress on the old hosting company. I was overall happy with them and had been running my business with them for years.

Pros

What I like most is how full-featured this software is for a photographer's website. It's easy to make forms, set up client proofing areas, client orders, payment processing, and customize your website. All this and more in one software. For years I've been using WordPress for my business website and relying on third-party plugins for these features. Many of these third-party plugins also have monthly or yearly subscriptions. The cost of Webhosting and the additional plugins make Pixpa a bargain and much easier for us do-it-yourself people.

Cons

For me the only con with Pixpa and needing an email host provider. I firmly believe if you have a business and website you should have emails that use your domain name. I feel that is really important and more professional than using a gmail.com account or free email service. I fully understand why Pixpa doesn't have mail services. But I think that's the only area that I can find a con with their services and software.

Vendor response

Hi Larry! We're glad you found Pixpa! We're very happy to know that Pixpa was able to meet your needs as a photographer and help you set up your beautiful website, nothing pleases us more than making our users happy. We're delighted to know your experience with our platform has been so wonderful so far. It's great to have you onboard with us. Thank you very much for your lovely review! - Team Pixpa

NM
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Norma M.

Photography, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I have been using Pixpa for years and I'm really happy with it.

Reviewed 4 months ago
Pros

Ease of use, professional looking templates and reasonably priced. Great customer service, they are always prompt and helpful.

Cons

The SEO development could be improved. More help needed for SEO dummies like me.

Vendor response

Hi Norma, Thank you for your long-standing support and for sharing your positive experience with Pixpa! We're delighted to hear that you appreciate our ease of use, professional templates, affordability, and customer service. We take your feedback on SEO development seriously and are constantly working to enhance our SEO features and resources to better support all our users, including those new to SEO. We're thrilled that Pixpa's value and user-friendliness were key factors in your switch from Wix. Your continued satisfaction is our top priority, and we look forward to supporting your success for many more years to come! Best, Pixpa Team

IB
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Ion B.

Photography, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Preety good

Reviewed 2 years ago

Pretty good I'd recommend it.

Pros

I use Pixpa as the better alternative of what is ( or was a year ago) on the market - Squarespace, Pixieset and others I can't really remember that offered a trial period. Good choice of gallery templates, the ability to sell digital products and prints without setting up an online store, good client galleries. Found to be the best for my needs as a photographer - saves my time and eyes (I do write HTML/CSS code regularly but I rather shoot pictures than stare at a white screen all day). Seems to add new features every 3 or 4 months.

Cons

There is a lot to be improved - most templates are set at 1200px wide - max at 3000px (and you need to dig deep to find the option). Neither are good for 4k monitors that max out at 4096px, contact forms can add multiple custom choices but no ability to upload files/pictures with the message, image upload is set at minimum resolution as default (dig deep through menus to change that), no full google fonts integration, no custom email address option as far as I know.

Vendor response

Thank you for sharing your feedback on Pixpa! 😊 We're pleased to hear that you've found Pixpa to be a better alternative for your needs as a photographer and that you appreciate features like gallery templates, the ability to sell digital products and prints, and client galleries. Based on your feedback, we have increased the number of Google Fonts available now and also added the ability for users...

JM
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Jerrold M.

Photography, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I made the switch to Pixpa. I'm glad I did.

Reviewed 3 years ago

After over a decade with another platform, I decided to make a switch regarding my photography web presence. I explored Pixpa for their beautifully streamlined sites, their abundance of integration partners, and their overall value proposition. After a few months of usage, Pixpa has lived up to my expectations. Most surprising has been the availability and helpfulness of the customer service. I prefer...

Pros

Templates, shopping experience, integrations, pricing, customization, and SEO tools and options.

Cons

Pixpa doesn't appear to make their branding options clear. Or at least I wasn't aware of any info/options available to me. I had to ask that Pixpa branding and link-outs be removed from my site. It was do immediately, with no issue, but I would rather the default be no branding OR that you give me complete control over that portion.

Vendor response

We are also glad to have you with us Jerrold! Happy to hear Pixpa has been working well for your needs. Thank you for leaving this wonderful review! - Mia

MR
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Maria R.

Arts and Crafts, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Mromo art

Reviewed 4 months ago

I been trated not very good I got trapped with the payment first not registered and scared me when my page showed erased , no matters if was paid for two years , second I don’t know how limitation will be minimum images , no store so frustrating, I get cornered do pay more … and the team was taking super long to help and answer my daughter that caused me a lot of stress I’m the painter mromo

Pros

I easy access and good quality of images

Cons

The limited images and no store no way to show how many people see my web site I’m sad with the service , is not fast help of the team

Vendor response

Hello Maria, Thank you for sharing your experience, and I'm sorry to hear about the challenges you've faced. We strive to provide clear information and transparent service, so I'd like to address your concerns. Regarding image limits and store features, all details about what's included in each plan are available on our Pixpa pricing page. This is to ensure you can choose the plan that best fits your needs without surprises. Having said that, your peace of mind is crucial to us. If you feel that Pixpa is not the right fit for you for any reason, we offer a 30-day money-back guarantee on all plans. We appreciate your feedback as it helps us improve. Our team is here to assist you in getting the most out of your Pixpa experience. Best regards, The Pixpa Team

JB
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Jenn B.

Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pixpa fuels my business and online sites since 2018

Reviewed 2 years ago

It's been the best experience ever in using a website and blog platform!

Pros

I love how easy it is to change templates, customise layouts, and that their customer service is there all the time from within the editor. They also have added so much functionality on a continual basis, and have accomodated me as much as they can when I have a feature request.

Cons

Sometimes, the formatting has be done a couple times as a change won't stick or appears not to have stuck. The only thing that seems to be missing is an ability to plug in functions like on wordpress. But, so far that is minor.

Vendor response

Hello Jenn! It's awesome to see you enjoying Pixpa so much! We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is valuable to us in helping us reach that goal. Thank you for your kind review and feedback. - Team Pixpa

FO
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Freddie O.

Arts and Crafts, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great feature filled platform

Reviewed 2 years ago

I was hesitant to use the platform as I was coming from services like Wix. But I love the choice of templates and integration with various services. Most importantly the support team have been very good and speedy in helping me with any issues I've come across. I now have 2 sites running on Pixpa.

Pros

Templates and site editing Lots of Storage

Cons

Needs integration with more payment services and print labs

Vendor response

Hello Freddie! We're happy to know that you found Pixpa to be a great platform and suited to your needs. Thank you very much for your feedback. We constantly strive to improve our platform and add more features and upgrades as per the needs of our users. Your feedback is important in helping us achieve that. - Team Pixpa

CV
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Cortney V.

Photography, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Willingness to help

Reviewed 21 days ago

I believe this is one of the best websites I tested out before I committed to developing my website. Out of all the trials, Pixpa caught my eye the most with the bells and whistles, along with a great cost. Again, the Pixpa team is fantastic. I would recommend this to anyone looking for a website builder.

Pros

The team, the ease of access, the personability. Pixpa is such a great website builder and delivery system in one. It's so easy to use when you find the right tutorials, but even so when you message the team. I've talked to [sensitive content hidden] quite a few times and they are always on top of taking care of my requests and issues. I couldn't ask for a better help desk team.

Cons

One con I do have is when you are looking to upgrade, it would be nice to see what the cost of today would look like before agreeing to the charge. Other than that, no complaints!

Vendor response

Hello Cortney, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying Pixpa and finding our platform easy to use and helpful. It’s fantastic to know that our team has been able to assist you promptly and effectively. We aim to provide top-notch support to all our users, and your kind words reaffirm that we’re on the right track. We appreciate your feedback regarding...

BA
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Ben A.

Arts and Crafts, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pixpa Flexible Web CMS

Reviewed 2 months ago

Our experience has been really good, great in fact! Their customer service has to be the best in the business. One of the main reasons why we keep choosing and recommending Pixpa. We did try one of the in house website builders from the domain hosting service (OMG so bad) but we went back to Pixpa almost immediately! If they can remain price competitive then they deserve every success as it really is a great product!

Pros

The platform is aimed at photographers and creatives but it's very flexible, fully featured and a very sophisticated platform that doesn't need (but can support) coding. Compared to the other platforms we have tried Pixpa has been the best option.

Cons

Not found any limitations that have made us want to switch CMS. being able to add subscription based account management / access to certain pages as a native feature would be brilliant but they do have support fro third party systems.

Vendor response

Hi Ben, Thank you for your detailed and positive review! We're thrilled to hear that Pixpa has been the best option for you among other platforms and that you appreciate its flexibility and rich features tailored for creatives. It's great to know that our no-code approach, coupled with the option for advanced customization, has met your needs. We value your feedback regarding subscription-based account...

JB
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James B.

Photography, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Looks good but has flaws

Reviewed 3 months ago

Average and at times unnecessarily frustrating. I won't be renewing my subscription. Yes, it's cheaper than some platforms out there, but the frustration and shakeable trust in the product makes me wish I'd stuck with the platform I was on before I moved to Pixpa. When I compare Pixpa to Format or Pixieset(both of whom I've used in the past) it doesn't match in terms of being a solid all-round professional product; having a clear UI (for example, there are customisation icons that are present but don't do anything - which is just confusing); and, in my experience, I don't feel the platform offers an overall sense of stability.

Pros

The customisable templates look good and it is relatively easy to create a good-looking website - however, there are limits to the customisation of the blocks systems and you end up with a relatively generic website that doesn't distinguish it from many of the platforms out there such as Squarespace. Customer service is pretty good though I often have to wait more than 24 hours for resolution of an issue.

Cons

As a professional, I have used many portfolio platform builders in my time and, for me, there are just too many wired glitches with the backend of Pixpa. It doesn't feel as stable as a platform like Squarespace or Format - not enough for me to trust it with my professional service and website long-term. I have had to reach out to the service team on too many occasions for too many basic things like the website content disappearing, not being able to log in to my account for no apparent reason, password rest emails not being sent to the correct email address etc.

Vendor response

Hello James, Thank you for taking the time to share your feedback about your experience with Pixpa. We're sorry to hear that you've encountered issues and frustrations. We truly appreciate your insights, as they are crucial in helping us improve. We're continuously working to enhance our platform stability and customer support response times. While it's disappointing to learn you might not renew your subscription, we're committed to making Pixpa a better platform for all our users. If there's anything specific we can help with or if you'd give us a chance to address your concerns before you make your final decision, please reach out to our customer support. Thanks again for your feedback. Best regards, The Pixpa Team

WS
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Whitney S.

Photography, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pixpa will not disappoint!

Reviewed 4 months ago

There are many things I love about Pixpa. I switched website hosts to save money and add features I didn't have before. The thing that pleasantly surprised me the most was the customer support. I've reached out a few times for creative support and each time I was met with detailed, clear support. One person even created a screen recording to show me how he did something, which I loved, so I could reference...

Pros

A selling point for me with Pixpa is that it offered a blog, client galleries, as well as selling prints directly through the website.

Cons

I have had some issues with some levels of customization. One specifically is with title fonts not being cohesive for my blog in different views. Images are suppose to be optimized based on my selection, but I find my website gets poor performance scores, so I'm not sure if that is happening on the backend. I wish there was a way to customize the layout of my blog a big more, especially with images.

Vendor response

Hi Whitney, We're overjoyed to hear about your positive experience with Pixpa, especially the value you found in our features like blogs, client galleries, and direct print sales. Your feedback on customization is greatly appreciated, as it helps us improve and cater to your needs more effectively. It's heartwarming to know that our customer support has made a significant difference for you, providing the personalized assistance you needed. Your satisfaction and continued support inspire us to keep enhancing Pixpa. Thank you for choosing us over alternatives and for recognizing the unique offerings and value Pixpa brings. We're thrilled to have you in the Pixpa family and look forward to supporting your creative journey for many years to come! Best, Pixpa Team

TT
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Tony T.

Photography, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pixpa is much better than the competition

Reviewed a year ago

Overall experience has truly been amazing

Pros

Customer Service Interaction: I believe this is what sets this company apart from other companies. Pixpa has had a tremendous quick response when it comes to inquiries. They have also fixed all of my issues. There is just a level of care by their team that is different from other companies.Easy to use: Software is highly customizable. Very easy to Learn and use without prior website building knowledge.Functional:...

Cons

The only con I have is more integration on e-commerce for printing sites such as "ThePrintSpace". They have WHCC but more options would prove beneficial to multiple users.

Vendor response

Thank you for your comprehensive review of Pixpa! 😊 We're thrilled to hear that you've had a positive experience with us and that you find our customer service, ease of use, functionality, and content management to be top-notch. We appreciate your feedback about e-commerce integration options, and we'll certainly consider adding more choices to benefit our users. Your input helps us improve and enhance Pixpa.

CJ
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Cyril J.

Photography, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product in order to move faster with high quality web site

Reviewed a year ago

I was looking for a site to show my work as a photograph first, but with capability to grow in terms of functionalities (client galleries / ecommerce ...). Everything is possible with pixpa, and the subscription plan are well adapted. The key point and really tremendous part of pixpa, is not just the platform itself, this is also the quality of the support team. For any question they are there to guide you with the online help or directly by integrated chat. When the question or issue is a bit tricky you can be sure that they will escalade it an come back to you. You alway have someone 24/7 and as I work on it mainly night and weekend this is a real benefit.

Pros

The all in one approach. I did start with a first MVP of my website using a proposed template. Then quickly I did adapt it to my color pattern and specific structure. I love the client gallery that help me to provide private and secured access for my client. This is also an easy way to start selling this private shooting via the ecommerce bundle. I like also the notification of the activity. Now I am testing the store bundle in order to sell services and picture, the way it is made force me to think more on the product I will sell soon. So now I am more confident to start soon this new functionality of my activity.

Cons

The interface seems to be simple but you need to take time of the way the platform is embedded. This can be sometime confusing or not basic. But this is only when you want specific look en feel for your site. Maybe the link with certification services (trustpilot ...) can be enlarge to other provider and simplified.As a photographer I would love to have quality printing partnership in EMEA and France as this is where I am doing my business.

Vendor response

Thank you for your detailed feedback on your experience with Pixpa! 😄 We're thrilled to hear that you've found our all-in-one approach and client gallery features valuable for your photography website. It's fantastic to know that our platform is helping you provide private and secure access to your clients and explore new ways to sell your services and pictures. If you have more ideas or need assistance in the future, please don't hesitate to reach out. We're here to support your creative journey!

EP
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Efthimis P.

Photography, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best value for money overall package for a pro photographer to maintain his own website!

Reviewed 2 years ago

I am using the service for the last five years and my experience is totally positive. I built and maintain very easily my own website and I really like the overall design and the aushthetics of the templates. For the last year i am also the author of two blogs that I am able to run directly from Pixpa.

Pros

Templates design, photo galleries design, simplicity of use, server up time, integrated blogging

Cons

I don't think that they are cons, they are just some useful updates need to be done. Just add VSCO and VERO in social icons. Add central management of the photos in one place so the user can have total control of the files.

Vendor response

Hi Efthimis! We're delighted that you discovered Pixpa. We're very happy to know that your experience with Pixpa was 10/10! Nothing makes us happier than seeing our users happy. We are constantly growing as a platform to better adapt to our user's needs and your feedback is crucial for that! Thank you for your review. We are very happy to have you on board! - Team Pixpa

SB
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Stephanie B.

Arts and Crafts, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Almost perfect! Great for my needs and EXCELLENT for Artists

Reviewed 2 years ago

Pixpa is basically allowing me to spend less time on my site, fiddling with things meant for CODERS to work with, not people like me. The price is excellent, it functions well, it loads quickly, and I am overall very pleased! I think with some tweaking of the ecommerce side of things, it would even take it to the next level. I'm happy that this site was made with artist's needs in mind.

Pros

First of all...the reason I switched from Shopify to Pixpa was mainly due to price( Pixpa price is perfect, I feel, while Shopify will eat you alive with apps), but then I realized there was way more to love about Pixpa than I initially thought. I really love how easy this is to use, for something who has no coding experience. I was able to make a great website within a week, list my products, and...

Cons

So far I think the only thing I can think of is that when I compare it to Shopify, the checkout process probably could use some tweaking. The other thing is that when people checkout, the confirmation email often either goes to spam, or gives my gmail users a red alert for having "dangerous" content. One other thing that I noticed was that sometimes as I was editing a page, that website builder would crash occasionally, but it wasn't such a big deal to me, considering all the other positives.

Vendor response

Hi Stephanie! We are very happy to know that Pixpa has been able to meet your needs so well. Thank you very much for your detailed review. We are delighted to have you onboard with us! - Team Pixpa