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PrestaShop vs Survicate Comparison

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Overview

Category Leaders

Leading e-commerce platform in Europe and Latin America, PrestaShop allows each entity to develop its online sales to pursue...

All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

65

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

79

65

17

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

5

4

3

2

1

19

4

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Great features, great team, great support. If you need an online store, in any field, any language, and any country, PrestaShop is absolutely the best choice.

MZ

Mehrshad Z.

It's an easy to use program, friendly UX, responsive, it covers all the basic needs for a basic e-commerce business, great library of admins to upgrade your business.

Alfredo R.

There were over a thousand options and all are pretty good. The first time I see that any CMS has such thoughtful templates.

AM

Amanda M.

Pros

I love the suggestions and the ability to edit from a template - and download results (with paying version). You do get a LOT from the free- which is also great.

CR

Caroline R.

Really good, allows us to greater understand our customers and their pains and how we can solve them.

EH

Emma H.

Love the ease of most integrations, especially Intercom, and how easy it is to create surveys - whether from scratch or from a template.

CR

Caroline R.

Cons

The worst of this is you have an ecommerce with more than 10000 references. On those particular cases the software became a little bit slow.

IG

INES G.

In the process, it turned out that some plugins conflict with each other, causing malfunctions in the site. Initial setup requires programming skills.

BR

Brandon R.

Very unstable when it comes to updates / everything breaks every time we update. Code is still not fully migrated to symfony.

MC

Matthieu C.

Cons

I feel like this was a misleading bait and switch by survicate. One of the worst customer service experiences I have ever had with a company.

JR

Josh R.

Horrible customer service and misleading company.

JR

Josh R.

As mentioned, lack of integrations with Unbounce and Optimizely.

Peter S.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features21
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Cataloging/Categorization
  • Conditional Logic
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Feedback Management
  • For Mobile
  • For Websites
  • Interaction Tracking
  • Inventory Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Marketing Automation
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Online Polling
  • Online Store Builder
  • Order Management
  • Pre-built Templates
  • Product Configurator
  • Promotions Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Returns Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Segmentation
  • Shipping Management
  • Shopping Cart
  • Site Intercept Survey
  • Skip Logic
  • Source Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tax Management
  • Template Management
  • Text Fields
  • Third Party Integrations
  • URL Customization
  • Visitor Management
  • Website Integration
  • Total features67
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Cataloging/Categorization
  • Conditional Logic
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Feedback Management
  • For Mobile
  • For Websites
  • Interaction Tracking
  • Inventory Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Marketing Automation
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Online Polling
  • Online Store Builder
  • Order Management
  • Pre-built Templates
  • Product Configurator
  • Promotions Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Returns Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Segmentation
  • Shipping Management
  • Shopping Cart
  • Site Intercept Survey
  • Skip Logic
  • Source Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tax Management
  • Template Management
  • Text Fields
  • Third Party Integrations
  • URL Customization
  • Visitor Management
  • Website Integration

Integrations

  • Total integrations275
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations51
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk