Rain POS vs Quickbooks Point of Sale Comparison

This product is very user friendly and makes it possible to change or add things with ease. Customer service is always friendly and helpful.

The word processor can be a problem when trying to change font sizes.

What I like best about Rain's website software is how easy it was/is for me to learn.

I like the extra things I get for my website with the marketing package, but most of what the package does for me has not worked and they keep trying to make it work and it does not.

I like that it integrates inventory between our point of sale and our website. We also like being able to access customers' purchase history.

Bare bones reporting, i.e. for sales data. Many reports offer zero or very few "drill down" options for specifics.

The comprehensive nature of having a website, an online store, a point of sale terminal, rental/rent to own terminal makes this a great foundational tool to work with.

I love the software, but calling customer support, I often get people who don't seem to enjoy helping me. I've had at least 2-3 calls to different technicians ag in a row where I just felt bad for even calling.

This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn.

Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.

The website design process took our branding into mind. It is easy for both us and our customers to use. Inventory management is intuitive. Point of sale function is also quite user-friendly.

Occasionally there are glitches in the system when it interacts with outside programs, such as shipping or payment companies. That being said, there is ample opportunity to suggest new features, report bugs, or communicate directly with customer service to help fix issues.

We have used Rain POS (Like Sew) for over five years and are very satisfied with it. We love that our website (recently upgraded by Rain) integrates with our POS, keeping our inventory numbers accurate. The Point of Sale is very user friendly. Reporting is decent. The website is simple to update.

While there are sometimes reporting issues or technical issues, Rain has an easy process in place to report problems online or by phone, and they are generally responsive in a timely manner. Rain also has a method to make suggestions on how to change or update the POS/website. I appreciate that they are willing to take our suggestions! I do wish there was a report for Items Received; it would be...

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We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

I am super happy with how my point of sale is integrated with my online sales and inventory. The product is easy for staff to understand and navigate, and errors can be corrected when necessary. The ability to access the software remotely is a huge plus, I can keep track from anywhere, or assist staff with sales or inventory when I am not in the building. The reports are easy to access, and accurate for accounting purposes, and provide us with the tools we need for planning for the future. The customer service is amazing, and I have always been able to solve any problems I’ve had with one phone call!

We are Canadian site, and the cashing in procedure does not allow us to use our coins, and therefore we don’t use the cash in/cash out component. That is my only complaint!

The ease of use and the excellent customer service.

I would like my on sale items to show up immediately.

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

simple to use, but yet has the ability to fulfill all our POS needs.

the inability to make corrections to mistakes without contacting Rain i.e. reversing voids, having voided sales show up on my daily sales reports, and the customer history shot;ld show open sales and or on account sales as a different color or as an open sale rather than completed sale.

Easy to use for the most part, I can talk to an actual person on the phone and they don't have a made up English name.

I need to put Categories on sale without the whole site on sale or going to each individual item in that category like I have to do now. I want to upload my own pretty newsletter and not have it get distorted. Using the newsletter feature on the site is boring.

end of day Reports and access to information about my inventory

lack of reports that can help with inventory report submissions to the state

We need the ability to sale fractional quantities of products and Rain allowed that. We liked having multiple users logged in at once. We only have one register, but someone could be logged in making quotes or receiving inventory.

The sending email address for receipts/invoices could not be changed and either went to spam or never arrived at all. They only integrate with one credit card merchant. Sales and profit reports are not calculated correctly. You can run those reports in two areas and the numbers don't match. You can't edit an invoice once it is saved. You can't setup custom payment methods. The cash till is always messing up. You can't setup customer groups for reporting or special pricing. You can't export all of your sales info and notes, so if you decide to move to another POS, you won't be able to have all of your past sales information.

Online and Brick and Mortar integration, extensive customer tracking, easy to customize website, efficient product ordering/receiving system

Updates can be slow to release, lacks a little in the reporting functionality

I am able to input inventory into the system in a timely manner.

I wish Rain Retail system would import my inventory over to QuickBooks. I have to input inventories in the system twice.

Web based software. My items are easily found on the internet. I love the ability to set re order points. I like the reports that we currently have.

difficult to order from the vendors. needs to be easier. I wish that the link to Quickbooks were more detailed in the daily dump

I don't have experience with other software so I can't compare and contrast. The product works as intended. What I like most is the customer service.

The Quickbooks integration is a sore spot for me. I know it is not your core product...just a value add but doesn't make sense to offer if it doesn't work. Initially there were just a few kinks. I understood what they were and worked through them. Now, the sales do not integrate and you have been trying to fix it for over a month. I had to pay someone to help me with Quickbooks and it took longer/cost more because of the way RAIN set up the integration.

It manages the inventory in real time between store and online purchases. Now that I have learned how to manage the website, it is easy to frequently change the home page, add new inventory and create promotions. The inventory catalog is a major time saver.

There are some surprising disconnects: although a customer is set up with 10% discount, the discount will only apply automatically when purchasing in the store. Somehow the store customer and the (same) web customer are not connected. Lack of integration with shipping companies. Cumbersome uploads to QuickBooks.

We have used Rain POS for many years. I appreciate that I can do so many facets of my business from one platform. POS, online sales, integrated inventory management, emails, and merchant services.

I would really like to have shipping integrated - when an order is placed, that it would be integrated with a shipping service like Shippo, which is what I use. The automatic emails would be useful if I could choose the products that were shown - like what is on sale. The automatic choices were so ridiculous - something old that was worthless in our system - instead of something we really wanted to promote.

Salesguys sound genuine but aren't

No cons were added to this review

Once you learn the system and features, it's pretty easy and intuitive. I like how integrated everything is - purchasing, receiving inventory, online and in-store transactions. Adding new products through almost any of my vendors is fast and easy.

The software is under constant development which is good, but also challenging. I like that they are continually working to improve the product, but it can be time consuming to keep up with constant changes.

We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

We went with RAIN for a number of reasons. Integration with our website, and in turn, Reverb.com was very important to us. We also liked RAIN's ability to migrate from our antiquated POS so that we had a relatively easy transition. Lastly, being a cloud based system allows our entire staff to work on the system from anywhere.

At first (about 12 months ago) RAIN was a bit clunky. Navigating was slow, they didn't allow enough pictures for our website, and the search function was not always effective. Also the Reverb integration had growing pains. The thing about RAIN is that they are constantly improving and correcting issues based on their customer's (ours) feedback. At this point the Reverb integration and search functions work perfectly and they now allow unlimited pics on each listing.

Inexpensive POS software, but the tech support and administration is nearly impossible to work with.

POS is general a mission critical function and the support from QB POS is the worst I have ever experienced

QUICK SALE MENUS only only only only only

ALL OF THE NEW WINDOWS, I had QB POS 2009 before.

The system is fairly easy to use and generally intuitive.

Since they did the upgrade to 19.0 they removed the multiple email options. We have used Quickbooks POS for over 12 years and it worked well. There were a few minor things we had to work around, but that was okay and it served our company well. Since upgrading to 19.0 we have had nothing but problems. Feature were taken away, the screens freeze, it locks up our computers, etc. Then there is the...

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This software can very easily setup with Retai pro POS system for accounting,

There are many advance features like banking inside the application, Very powerful reporting,

Not much. We use QB POS 18.0 and it's really not user friendly for anyone in our company. We went through a sales tax audit and the sales tax auditors refused to deal with POS reports because of it's difficulties.

See above. So much to write. The POS should when integrating with QB Enterprise have the correct sales receipts and journal reference numbers populating correctly but does not. Talking with POS IT people was futile in getting most of the issues resolved. We are looking at getting out of this software and into something else.

Quickbooks POS is a good software to use in combination with the Quickbooks accounting software. It syncs your inventory, tracks your purchase orders, invoices, bills and checks. You can hook up a bar code scanner for ease of use and have a portable bar code scanner for inventory.

I'm sure there's better POS software out there but I'm used to Quickbooks and it seemed fairly easy to use. The interface could be better looking. It's kind of dated and a little complicated to look at and find what you need. The sync with the accounting software takes a while. You may have to find 5 minutes to do something else while waiting for it to sync.

Customer support from Quickbooks POS is by far my favorite thing about this software! Very helpful.

Functionality of this product was a bit hard to work out. Especially in the install process when installing Quickbooks POS Server. Explaining the server and client sides of the software better during installation process would.

Very user-friendly, straightforward. Syncs seamlessly with Quickbooks. Complete customization of receipts, item list, sales screens, etc. Allows for receipts to be held and notes to be stored along with the held receipt for instances when the internet is down.

Sales take a couple of steps if you do not have a touchscreen. Combined inventory across all stores as a whole is not an option, and if merchandise is moved between stores, a transfer slip must be created within the software (leaves room for human error).

Quickbooks POS provides retailers a tool for transacting sales, managing inventory and running reports - all very useful functions.

Quickbooks POS almost has too much functionality. With all of the fields and buttons, it can be a bit overwhelming at first.

Lea, welcome to the Intuit family. It's wonderful to see that QuickBooks POS is helping you track your sales and inventory. The features and functions in Point of Sale are vast, so it's best to have a guide handy for those quick questions: https://quickbooks.intuit.com/point-of-sale/. Sean, The QuickBooks Team.

I like Quickbooks because it is an affordable POS with robust features. It is also very user-friendly.

The system sometimes is lagging when there are a lot of inventories but this tool does good overall.

This software is full-featured and really does a great job of keeping track of everything going on in your store. From inventory to sales, the information is there and easy to access.

It can be a little tough to get information out in the form I want. Overall the reporting is great but I sometimes like to look at details that are cumbersome to get to.

Hi, Kevin. Knowing how helpful the product has been to keep up with your data makes our day. You can continue to count on us to have your back for years to come! To learn more about customizing reports, we recommend checking out this Community article: https://quickbooks.intuit.com/learn-support/en-us/run-reports/customize-your-financial-reports/00/186382 Cheering you to continued success. Morgan, The QuickBooks Team