Rain POS Features

Rain POS

All-In-One Retail POS | Sell Online & In Store Seamlessly

4.33/5 (109 reviews)

Competitor Feature Comparison

Accounting Integration
Activity Tracking
Alerts/Notifications
Barcode / Ticket Scanning
CRM
Cataloging/Categorization
Channel Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customizable Reports
Data Security
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Gift Card Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Kitting
Layaway Management
Loyalty Program
Manufacturing Inventory Management
Merchandise Management
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Order Management
Ordering Automation
Payment Processing
Point of Sale (POS)
Pricing Management
Product Configurator
Product Identification
Promotions Management
Purchase Order Management
Real Time Data
Reorder Management
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Rewards Management
SEO Management
Sales Reports
Sales Tax Management
Search/Filter
Shipping Management
Shopping Cart
Supplier Management
Templates
Third Party Integrations
Touch Screen
Website Management
eCommerce Management
Visit WebsiteCompare App
Accounting Integration
Activity Tracking
Alerts/Notifications
Barcode / Ticket Scanning
CRM
Cataloging/Categorization
Channel Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customizable Reports
Data Security
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Gift Card Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Kitting
Layaway Management
Loyalty Program
Manufacturing Inventory Management
Merchandise Management
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Order Management
Ordering Automation
Payment Processing
Point of Sale (POS)
Pricing Management
Product Configurator
Product Identification
Promotions Management
Purchase Order Management
Real Time Data
Reorder Management
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Rewards Management
SEO Management
Sales Reports
Sales Tax Management
Search/Filter
Shipping Management
Shopping Cart
Supplier Management
Templates
Third Party Integrations
Touch Screen
Website Management
eCommerce Management
Visit WebsiteCompare App
Accounting Integration
Activity Tracking
Alerts/Notifications
Barcode / Ticket Scanning
CRM
Cataloging/Categorization
Channel Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customizable Reports
Data Security
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Gift Card Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Kitting
Layaway Management
Loyalty Program
Manufacturing Inventory Management
Merchandise Management
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Order Management
Ordering Automation
Payment Processing
Point of Sale (POS)
Pricing Management
Product Configurator
Product Identification
Promotions Management
Purchase Order Management
Real Time Data
Reorder Management
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Rewards Management
SEO Management
Sales Reports
Sales Tax Management
Search/Filter
Shipping Management
Shopping Cart
Supplier Management
Templates
Third Party Integrations
Touch Screen
Website Management
eCommerce Management
Visit WebsiteCompare App

Rain POS Feature Reviews

25 reviewers had the following to say about Rain POS's features:

Kathleen R.

Software solution that understands our business

2021-09-13

We were a new business and needed to find companies to design a website, provide eCommerce and POS solutions, and a platform for customer communications.

Pros

The website design process took our branding into mind.

Cons

That being said, there is ample opportunity to suggest new features, report bugs, or communicate directly with customer service to help fix issues.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tawni Y.

Good

2020-01-21

Hope they continue to develop better reporting capabilities.

Pros

I like that it integrates inventory between our point of sale and our website. We also like being able to access customers' purchase history.

Cons

Bare bones reporting, i.e. for sales data. Many reports offer zero or very few "drill down" options for specifics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Max L.

Great for a music shop like us. Room for improvement but they're working on it

2020-12-07

Anyone who has migrated from one system to another knows how time-intensive and frustrating the whole process can be. RAIN's support team made the onboarding experience as painless as possible. Their support has continued long after the initial onboarding and I feel very confident in their ability to help us whenever we hit a roadblock and need help. It's also encouraging to see their development team constantly fixing bugs and rolling out new features. They are not the kind of company to rest on their laurels.

Pros

RAIN lives in the cloud and being able to access our POS from any device is a huge advantage over the POSs we were using before.

Cons

The email marketing in particular is not up to what I would consider industry standard in terms of the template builder, contact management, scheduled emails, segmented lists, and analytics. We have since dropped that add-on and went with ActiveCampaign which is light years ahead.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sam G.

Like Sew POS Review

2020-01-30

It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation.

Pros

We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use.

Cons

It is ultimately POS and Inventory Management software with little Accounting functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan H.

review

2020-02-08

I no longer complete paper tickets for customer purchases and then need to summarize for taxes. At the end of a vending sale day, I know how we did with the push of a button.

Pros

end of day Reports and access to information about my inventory

Cons

lack of reports that can help with inventory report submissions to the state

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Allen B.

A small business solution that is a head of the curve

2017-02-15

We searched for over 3 years for an new point of sale that would fit our needs and allow us to expand in the future.

Pros

Online and Brick and Mortar integration, extensive customer tracking, easy to customize website, efficient product ordering/receiving system

Cons

Updates can be slow to release, lacks a little in the reporting functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Rain POS

While we have had a couple growing pains with the software, overall any issues have been promptly resolved and they have taken care to help customers through updates.

Source: Capterra
Helpful?   Yes   No
Read more
Sondra K.

We love RAIN POS

2021-07-21

Having our inventory on our website has been so helpful and using RAIN has been very easy for my team to learn.

Pros

I love that Rain POS integrates with a website! I also love that RAIN continues to listen to suggestions and strives to add new features.

Cons

There are some reports that would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
rylan p.

absolutely awful customer service that is slow and unresponsive

2018-04-19

Pros

everything promised about the software has turned out to not be true. they promised cataloging be done for the import of my inventory and they never delivered that.

Cons

it doesn't integrate with my credit card machine that was designed specifically for the software. of course rain isn't being helpful at all and we're losing money left and right.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lance R.

Rain POS

2020-02-07

Pros

This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website.

Cons

Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael B.

Does what I need and more.

2020-09-23

The cloud based system lets me access information from anywhere I have WiFi access.

Pros

The reports available on the system save hundreds of man hours and help us see how our business is doing. The inventory system is a huge help.

Cons

A “Dummy” website that could be used for training new employees would be a big help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Rain Retail Software


Michael,
Thank you for your feedback, this is very helpful for us. We appreciate you taking the time to let us know where we can improve so that we can continue to look into additional options.

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Kristen G.

Very easy to set up but takes some time. The help we get from RAIN is awesome!

2018-06-06

An all-in-one solution for our travelling and online business.

Pros

It's integration into our inventory and reports.

Cons

It doesn't work as easily for Canadian companies. I would definitely recommend it 100% if they become more Canadian focused.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura R.

Rain POS for Yarn Stores

2020-12-22

No point of sale system is perfect. But we are happy with the functionality and effectiveness of Rain. The fact that Rain is continually improving and updating their system has only increased our satisfaction over the years.

Pros

We love that our website (recently upgraded by Rain) integrates with our POS, keeping our inventory numbers accurate.

Cons

Rain also has a method to make suggestions on how to change or update the POS/website. I appreciate that they are willing to take our suggestions!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen W.

Rain POS

2021-09-28

It works pretty well for me with some things that I would like to change.

Pros

POS, online sales, integrated inventory management, emails, and merchant services.

Cons

I would really like to have shipping integrated - when an order is placed, that it would be integrated with a shipping service like Shippo, which is what I use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathi M.

Great POS platform - even for beginners! Not intimidating.

2018-06-17

Inventory reporting, mainly.

Pros

I like the data capture feature and the real time aspect of the online merging with the B&M shop.

Cons

The sad lack of report query options, particularly in regards to my inventory. I can put notes in if I make an adjustment but can't ever see those notes again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sherry C.

Frustrating

2017-05-26

Misrepresentation of features and merchant pricing.

Pros

Integrated web and store inventory. Adding items once due to integration of web and physical store.

Cons

Cannot create unique reports. No weekend support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dagmar M.

Rain POS / Like Sew Website Review

2020-01-30

I really benefit from the synced inventory. Overall, my experience with the POS and customer service has been positive.

Pros

It manages the inventory in real time between store and online purchases.

Cons

Lack of integration with shipping companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim J.

It works, but is not optimal for a Pet food store

2021-05-01

No business problems are being solved. it is creating more than it is solving

Pros

ease of access. I like being able to use the software anywhere.

Cons

the reporting features are not very helpful. also the bugs and anomalies that we experience on a weekly basis are annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa W.

LikeSew works for my retail quilt shop

2020-12-08

The main reason I implemented the POS option was to help me with inventory control.

Pros

They worked very quickly and efficiently with me to get give it a new look and within a few days I had a website looks very modern and professional.

Cons

I do not like the way the inventory receiving works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan S.

RAIN Review

2017-02-15

Going into a year of use, we are running up against some feature and programming weaknesses, particularly on the accounting side.

Pros

Interface, ease of use

Cons

There are errors propagated through voided transactions which inaccurately influence the reports and sometimes even customer balances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Rain POS

Being able to create quotes and then linking invoices based on those quotes within the system would be a wonderful addition.

Source: Capterra
Helpful?   Yes   No
Read more
Ande L.

Our thoughts

2020-01-22

All sales were handwritten, on invoices and then transcribed to a database/ excel sheet for closing out a month; this has made this so streamlined.

Pros

Also the integration between the website and the POS is great for product inventory. General ease of taking physical inventory.

Cons

We upload the entire list, the system is not able to recognize duplicates and combine them just keeps adding the new number making physical inventory a nightmare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jed S.

Worst POS ever?

2018-12-08

Once you become a Rain user you’ll have access to a feature that helps to recommend what features you’d like to see.

Pros

Rain is cloud based software. It’s pretty inexpensive compared to others Works on any computer with internet.

Cons

Reporting is lacking Have to click three buttons to print a receipt Glitchy and buggy Inability to remove items from orders that don’t ship complete Customer service is lacking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Henry M.

Ok at first, but got worse

2021-06-16

Pros

We only have one register, but someone could be logged in making quotes or receiving inventory.

Cons

You can't export all of your sales info and notes, so if you decide to move to another POS, you won't be able to have all of your past sales information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Barbara C.

Rain software

2020-02-07

Now I don't have to physically go and check on inventory, the report tells me what needs to be ordered.

Pros

I love the ease of using it, the reports help out so much.

Cons

I had trouble with my labels in the printing mode. I use a different size of label than they have on file. Not able to pick my own expatriation date on coupons or add new coupons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rick G.

Easy to work with, excellent customer service

2018-05-30

Pros

I love the ability to set re order points.

Cons

difficult to order from the vendors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kim S.

Rain Point if Sale has taken our small business to the next level!

2020-12-17

Rain Point of Sale has allowed us to expand our online sales exponentially, and allowed our inventory to be accurate and dependable.

Pros

I am super happy with how my point of sale is integrated with my online sales and inventory. The product is easy for staff to understand and navigate, and errors can be corrected when necessary.

Cons

We are Canadian site, and the cashing in procedure does not allow us to use our coins, and therefore we don’t use the cash in/cash out component. That is my only complaint!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more