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Redbox

Lead a new marketplace, don’t depend on someone else’s.

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Redbox Pricing, Features, Reviews and Alternatives

Redbox product overview

Price starts from

£

149

/momonth
Other

What is Redbox?

Your brand. Your business. Grow with Redbox, the powerful online ordering and delivery platform which supports many models.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Email/Help Desk
Knowledge Base
Phone Support

Training options

In Person
Live Online
Documentation

Redbox pricing information

Value for money

4.7

/5

7

Price starts from

£

149

/momonth
Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Wix
Value for money
#1
Ecwid
Value for money
#2
Zyro
Value for money
#3
Redbox
Value for money
#4

Redbox features

Functionality

4.4

/5

7
Total Features83 7 categories

Most valued features by users

Third Party Integrations
Customizable Branding
Activity Dashboard
Reporting/Analytics
Customizable Templates
Content Management
Reporting & Statistics
Data Import/Export

Functionality contenders

Redbox users reviews

Overall rating

4.6

/5

7

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

5

1

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Powerful product, that's easy to use and start a restaurant marketplace

Reviewed 2 months ago

I wanted to set up a food ordering app for our town as lots of restaurants didn't really do takeaway. I thought it might be a difficult process but after speaking with the guys at Redbox it seemed pretty straight forward. Thankfully it was and with the support they provided I got up to speed with the system in a day or two, and then just started adding restaurants. We've not got about 25 restaurants on our Redbox Marketplace and they love it, and customers give us lots of positive feedback about their ordering experience. Love it!

Pros

Redbox is just really easy to use. The software, coupled with customer service meant it was very easy to get started and set up a successful marketplace in my area. I can get each restaurant set up on the system, along with their menu and get them live on the app within about 30 minutes meaning I can react quickly once a restaurant has said they'd like to join our app.

Cons

Nothing really - it just works and customers love it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Joel’s chicken

Reviewed 2 months ago
Pros

Been able add all the specifics for the menu is helpful and the pre ordering is also handy so we can plan ahead for ordering etc. It was easy to set up and integrates well with the terminal.

Cons

It can be a bit confusing and difficult to navigate at times especially with someone thats not involved in software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good and Bad

Reviewed 9 days ago

Its been ok, nice helpful people, good system and could be better but all systems can improve.

Pros

I like the way it adds up and includes the vat, its good that its all calculated for payouts during the week. I think there could be better additions as if you refund £10 you dont seem to take the payments to Redbox off the outlet so really if there is a refund we as the user pay for redbox.

Cons

I think the terminals leave a lot to be desired, i wanted to ramp up this business in a different way to others but we lost confidence in the terminals closing down, losing volume, needing to be re booted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect solution for a busy cafe bar

Reviewed 2 months ago

We needed to find a quick solution during the first lockdown to be able to sustain our business with takeaway orders and ensure our customers felt safe and secure with an online ordering system to reduce the need for person to person interaction. We were able to get up and running quickly, the service from the team was excellent and we received all the training we needed.

Pros

The set up was really easy and the software is extremely reliable which for us was very important - adding or removing products, updates is super simple. The reports are also clear and accurate. I really like also how we can have it branded to our business, it feels tailored to our business and easier for our customers to find us and feel confident when making transactions with us.

Cons

I don't have anything to report, the team behind ~Red Box are very helpful and the integration with our systems was seamless.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic Developers - Always communicate

Reviewed 2 months ago
Pros

The software is so easy to use. It’s easy for restaurants to engage with the software and make live changes to there menu. The app Redbox designed is easy to use, easy on the eye and simple compared to other apps in the market.

Cons

Having bespoke features of the app or features that you can add to your app. I’m sure the guys are working this already.

Redbox FAQs and common questions

Redbox has the following pricing plans:
Starting from: £149.00/month
Pricing model: Subscription


Redbox has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


No, Redbox does not have an API available.


Redbox offers the following support options:
Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support

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