Shopify Plus Features

Shopify Plus

Enterprise eCommerce platform for high volume merchants

4.78/5 (64 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Automated Scheduling
Availability Management
Bulk Ordering
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Cataloging/Categorization
Channel Management
Client Management
Client Portal
Content Management
Conversion Rate Optimization
Conversion Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Data Security
Data Synchronization
Discount Management
Drip Campaigns
ERP
Electronic Payments
Email Marketing
Event Triggered Actions
For B2B
Fraud Detection
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Kitting
Loyalty Program
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Campaign
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Language
Multi-Location
Multi-Store
Multiple User Accounts
Online Catalog
Order Management
Order Processing
Payment Options
Performance Metrics
Point of Sale (POS)
Product Catalog
Product Data Management
Promotions Management
Purchase Order Management
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Monitoring
Reordering
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Automation
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Self Service Portal
Shipping Management
Shopping Cart
Social Commerce
Social Media Integration
Stock Management
Tagging
Template Management
Templates
Third Party Integrations
Website Management
eCommerce Management
Learn moreCompare App
API
Activity Dashboard
Alerts/Notifications
Automated Scheduling
Availability Management
Bulk Ordering
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Cataloging/Categorization
Channel Management
Client Management
Client Portal
Content Management
Conversion Rate Optimization
Conversion Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Data Security
Data Synchronization
Discount Management
Drip Campaigns
ERP
Electronic Payments
Email Marketing
Event Triggered Actions
For B2B
Fraud Detection
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Kitting
Loyalty Program
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Campaign
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Language
Multi-Location
Multi-Store
Multiple User Accounts
Online Catalog
Order Management
Order Processing
Payment Options
Performance Metrics
Point of Sale (POS)
Product Catalog
Product Data Management
Promotions Management
Purchase Order Management
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Monitoring
Reordering
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Automation
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Self Service Portal
Shipping Management
Shopping Cart
Social Commerce
Social Media Integration
Stock Management
Tagging
Template Management
Templates
Third Party Integrations
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Automated Scheduling
Availability Management
Bulk Ordering
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Cataloging/Categorization
Channel Management
Client Management
Client Portal
Content Management
Conversion Rate Optimization
Conversion Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Data Security
Data Synchronization
Discount Management
Drip Campaigns
ERP
Electronic Payments
Email Marketing
Event Triggered Actions
For B2B
Fraud Detection
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Kitting
Loyalty Program
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Campaign
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Language
Multi-Location
Multi-Store
Multiple User Accounts
Online Catalog
Order Management
Order Processing
Payment Options
Performance Metrics
Point of Sale (POS)
Product Catalog
Product Data Management
Promotions Management
Purchase Order Management
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Monitoring
Reordering
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Automation
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Self Service Portal
Shipping Management
Shopping Cart
Social Commerce
Social Media Integration
Stock Management
Tagging
Template Management
Templates
Third Party Integrations
Website Management
eCommerce Management
Visit WebsiteCompare App

Shopify Plus Feature Reviews

25 reviewers had the following to say about Shopify Plus's features:

chelsea l.

worth every penny

2021-06-20

Shopify plus is great, inventory, sales, and marketing management is easy to use and a fair price.

Pros

Shopify plus helps me keep my business running smoothly mostly keeping me from ever running low on stock. The inventory tracking alone is worth the money.

Cons

I find myself not using a lot of the plus features but the ones I do use are worth the price you pay anyway.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris P.

Everything you need!

2020-06-28

Pros

Shopify Flow makes day to day management of our store so much easier!

Cons

You definitely have to rely on third party sources and custom developers to build most scripts for even basic things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mahek V.

A Quick Start Platform for Small Businesses

2021-07-03

It increases my sales, manages shipping and much more. I highly recommend using it for your online business. It is very good to start our own store at an affordable price.

Pros

It provides many third party integrations and the api support is like a cherry on top.

Cons

It takes apply extra transaction charges for collecting payments from some country. Requires some knowledge to start and grow the business over time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, myself only employees)

A Favourite

2019-04-02

Pros

Great merch management Easy to implement designs Easy to update.

Cons

Which the price was a little better in terms of what they charge but hey, anything for convenience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle M.

Currently using Shopify Plus to run our E-Commerce website

2018-04-19

Pros

So many choices for templates to make a beautiful store.

Cons

Reporting really stinks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John H.

Best eCommerce Platform Out There

2018-12-09

Shopify Plus Enterprise eCommerce is there best platform available for running eCommerce through a website.

Pros

Shopify is intuitive and easy to use.

Cons

You definitely pay for what you get and it a little difficult to navigate to the Shopify Payments detail as you have to go through settings/payment options to get there.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Health, Wellness and Fitness company, 11-50 employees)

A quick start platform that is easy to outgrow

2021-03-04

The platform also has issues with basic data and calculations.

Pros

It's quick and easy to setup a Shopify+ store

Cons

It's quick to setup but a number of the advanced feature needed for modern Ecommerce are bolt on point solutions that vary greatly in quality and manageability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob S.

The most user-friendly eCommerce platform on the market.

2018-04-24

Shopify let us implement our business model with ease and we've grown from 4 employees to 40 employees using this eCommerce platform.

Pros

It is also easy to manage products, inventory, and orders.

Cons

Almost nothing wrong with this platform because it is so easy to use and implement and you don't need a PHD to operate it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Commercial Real Estate company, 11-50 employees)

Very common in startup ecommerce bussines

2018-09-16

Pros

Ability to create your ecommerce website and sell your products/services

Cons

The domain is typically shopify.xyz instead of a creadible website

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter F.

Perfect for Small-and-Medium Businesses

2019-07-25

Pros

-Ease of use (my team loves the UI of the Shopify Plus back end far more than WooCommerce) -3rd party integrations galore -Really clean theme + shopping experience -Integrates with Lightspeed POS + Shipstation + Accumula for a powerful omnichannel setup

Cons

-The CMS and page building leaves a LOT to be desired compared to WordPress (though that was to be expected) -A little pricey

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Maxwell B.

Shopify Plus has been a total upgrade!

2018-03-13

Pros

I like the ease of use, especially with the many new options for running reports on sales and income, top sellers, and other monthly reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Rene S.

One of the best e-commerce platforms out there

2020-05-12

All of our e-commerce business is being processed through Shopify Plus and everything has been running great and smoothly.

Pros

Plus it offers lower transactions fees which based on your order volume end up paying itself.

Cons

Even though the website and platform are good enough, if you try to add more detailed customization you will need a shopify developer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elias M.

More stable and scalable Ecommerce platform in the market

2018-10-11

Our business was struggling with a bad ecomm development and we were able to relaunch with full capacities and functionalities in time record. First month of operation we grew 10x only with our organic traffic.

Pros

Great usability Lots of features Scalable and stable No errors Best app store Big community Lots of documentation Digital Marketing ready SEO ready

Cons

It's very close in terms of checkout development or integrations. Specially for markets outside the US is pretty hard, almost impossible to integrate alternative local payment methods.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer K.

Shopify Plus is easy to use, accurate and bug free. Couldn't be happier with the software!

2018-02-23

Pros

From the customer experience of placing the order, to fulfilling and tracking data, Shopify Plus is a must-have!

Cons

If I had to come up with anything, it would be that I'd like to see a better search function if products don't have item numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Juan Carlos D.

I've been using Shopify plus for the last year, starting and getting everything was really easy!

2018-03-07

Pros

It is really simple to use and fast forward to concentrate on your selling efforts, tons of apps to try and with the freemium model, you get to try a lot of them before even purchasing it.

Cons

There are parts that are not so friendly which really is important to take a look at, like being able to export your categories tree and compare it to your ERP catalog to see you have every product uploaded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Apparel & Fashion company, 501-1000 employees)

Excellent basic eCommerce platform

2019-04-17

Pros

The app store provides you with basically everything else an eCommerce business would need to create a rounded off website experience.

Cons

Some of the capabilities that are apps probably should be holistic. I don't love how the native emails are laid out either. You can't create custom ones and therefore Shopify really pushes MailChimp and other integrated ESPs.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
SHLOK S.

Great for E-commerce

2021-07-26

We had a very good experience and our work was done very swiftly.

Pros

The Process to start a new website using Shopify is very easy.

Cons

Some of the features need some time to understand and need good knowledge about a particular feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Taylor S.

Easy to Learn

2021-05-18

We've integrated with a new email platform that syncs up so well that it's going to make our marketing easier. I love how easy they catch profiles and their process.

Pros

The first day I started to use it I was able to learn about profiles, set up automatic tagging, and go through my products to see the analytics.

Cons

We don't really use that feature because it's a little more complicated than other marketing measures we use.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nils N.

Shopify Plus is great for those with multiple sites!

2019-09-05

We have had a good overall experience with Shopify Plus Enterprice eCommerce, and we would recommend it to others, unless they could find something similar at a cheaper price.

Pros

We have a retail and a wholesale website, and Shopify Plus allows us to have both under the same account, pay a flat fee monthly , and still have both sites separately.

Cons

We don't love the price of the software and wish it was a little bit cheaper, but unfortunately there isn't much we can do about that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ivan R.

Good Before Politics Got Involved

2018-10-25

Shopify Plus gets ONE STAR from me for customer service despite very good communication and support with everyone I've personally dealt with---sales, support, merchant development. They get one star because they openly courted outdoor and shooting sport retailers for their platform, onboarding them with repeated assurances that Shopify wanted their business and would take care of them. Many of my friends in the industry preformed costly migrations to Shopify plus because of these overtures and were eager to get going on the platform. Just a few months before Black Friday 2018, Shopify arbitrarily changed their terms of service to explicitly ban retailers offering anything to do with guns, or basically anything 'scary' like hatchets and knives. This change was not due to payment processor needs or issues of legality---all of these retailers were operating through their own gateways and were in full compliance with all applicable laws. More importantly NO WARNING OR GRACE PERIOD WAS ISSUED. Overnight these retailers were left hung out to dry after paying tends of thousands---if not hundreds of thousands of dollars---to migrate over legacy systems and retrain staff. This policy shift was arbitrary and counter to the repeated assurances provided retailers, and Shopify's longstanding stated positions. It was nothing less than a complete betrayal of these merchants who had believed in Shopify and trusted them with their bluishness. I'm am convinced other "purges" will follow.

Pros

Industry best user/checkout experience, industry best reliability, industry best customer support, fantastic user interface, great tools for automation, helpful merchant success managers who have experience, connections, and good advice...

Cons

Increasing and inappropriate "politicization" of terms of service in order to bow to the personally held political beliefs of Shopify executives---regardless of legality, payment processor terms etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Evans A.

Powerful for businesses with high volume

2019-05-31

Pros

Mixing and matching online and in store inventory.

Cons

It's long to setup. It takes an experienced team. If you're not affluent in Shopify (the regular version) this is NOT the solution for you right away unless you're working with an agency or have qualified staff to work with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig G.

Shopify makes a great Ecommerce solution

2019-05-12

Shopify helps us to get our items online and look professional.

Pros

You can get some great templates for your store without having to pay someone to design one for you.

Cons

It works great for us and most importantly it's easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
JAIME H.

Best E-Commerce Option

2021-06-15

Were not planning on moving the website, but once we saw Shopify Plus in action we had to have it.

Pros

Everything about the UI is intuitive.

Cons

In all honesty there was nothing and this is the only piece of software I have every worked with I would say that about.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
CJ B.

The premier ecommerce platform!

2018-08-01

We were able to streamline our ecommerce platform and have another avenue for our customers to purchase goods us.

Pros

Very intuitive and easy to use.

Cons

Sometimes it's a little tough figuring out certain features but overall nothing really bad to say. If there is a problem or you're stuck just call customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gregg C.

Shopify Plus makes selling online easy, but it’s not cheap.

2021-02-09

Shopify pulled us out of on-line store hell. We started with a custom-built site that never worked. Then we changed to Wordpress, which always broke with updates. Then we tried Shopify and were surprised how simple it was. We got up and running in no time, and as we’ve upgraded our presentation and marketing game over the years, the jump to Shopify Plus helped us stay ahead of the game.

Pros

It’s robust and customizable when still being eminently useable for people who don’t consider themselves computer geniuses.

Cons

It’s not cheap. If your on-line store isn’t selling $100k/month or more, it might make more sense to stick with the basic Shopify options.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more