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Shopify Plus Logo

Shopify Plus

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Enterprise eCommerce platform for high volume merchants

(5)

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Shopify Plus Features

Features Summary

Functionality

4.6

/5

99

Total features

53

5 categories

Shopify Plus features

API
Activity Dashboard
Alerts/Notifications
CRM
Campaign Management
Cataloging/Categorization
Channel Management
Content Management

Common features of eCommerce software

API
Activity Dashboard
Alerts/Notifications
CRM
Campaign Management
Cataloging/Categorization
Content Management
Credit Card Processing

Price starts from

2000

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

99

Price starts from

2000

Per month

learn more

Total Features

53

Unique features

  • Purchase Order Management

  • Mobile Commerce

  • Customer Database

  • CRM

Functionality

4.6

/5

25K

Price starts from

Free

learn more

Total Features

76

Features in Common

14

Unique features

  • Online Invoicing

  • Payment Fraud Prevention

  • Multi-Period Recurring Billing

  • Payment Processing Services Integration

Functionality

4.5

/5

14.8K

Price starts from

4

Per month

learn more

Total Features

48

Features in Common

7

Unique features

  • Visual Analytics

  • Website Management

  • Video Support

  • Post Scheduling

Common Shopify Plus comparisons

Reviewers who mentioned features said:

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Shari H.

Apparel & Fashion, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dreamy compared to other platforms

Reviewed 5 years ago
Pros

So easy! Having been on a different platform for 3 years that operated on a break + fix model (something breaks, we spend money + time to fix. That in turn breaks something else, more time + money to fix, and the cycle continues), this platform operates like a dream. We actually get to optimize our site and spend time testing functions and driving the business.

Cons

some limitations as it relates to promos + discounts. Cannot use more than 1 discount code at a time. Cannot store a credit in a customer account. Cannot edit an order (now you can, but there are limitations).

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Bonnie J.

Retail, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Yeah look not much different to not plus

Reviewed a year ago

Pretty positive besides my site being hacked

Pros

I like the features that are offered for the platform and I really like the integrations you can use in the software.

Cons

I just don't think it's worth the money and It's not much different to the non plus version.

MB
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Mac B.

Consumer Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Software for small to medium sized businesses

Reviewed 2 years ago

Overall, it’s really great for our business. It has supported our growth and we see a long future with the software.

Pros

Shopify has been great for our b2b business. It has a ton of great features that allow for a bunch of customization and integrations. Being the size that it is, there are so many CRM’s that integrate with it too, making it great to use with HubSpot. Overall, it is great for growing businesses.

Cons

There are a lot of integrations for shopify that I feel should just have been apart of shopify itself. The ability to lock certain pages on your website should just be standard rather than relying on an app. It would allow for way less time researching apps and more time using the platform itself.

AR
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Verified reviewer

Apparel & Fashion, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent basic eCommerce platform

Reviewed 5 years ago
Pros

Out of the box, it's everything you need to get started at an enterprise level. The app store provides you with basically everything else an eCommerce business would need to create a rounded off website experience. Love the omnichannel integrations built in - saves a lot of time.

Cons

Some of the capabilities that are apps probably should be holistic. I don't love how the native emails are laid out either. You can't create custom ones and therefore Shopify really pushes MailChimp and other integrated ESPs.

AR
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Verified reviewer

51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I've worked with store management/owners who have used Shopify Plus.

Reviewed 6 years ago
Pros

It gives a lot of flexibility to larger businesses to have a great shopping experience for their customers, accumulate the data needed to manage their store, and a partner and app ecosystem that has great teams involved helping to solve real business problems.

Cons

Much like the other versions of the Shopify software, the cost of goods would be a very useful feature to be included.

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything you will ever need for Ecommerce!

Reviewed 5 years ago

We use Shopify Many times a day and I personally have ran multiple store on shopify's highest paid plans and I have never been disappointed. Fantastic customer support and amazing 3rd party apps.

Pros

Everything you are looking for in an ecom platform Great clean GUI Easy to Learn System Ability to scale and handle large amounts of traffic / orders

Cons

Nothing that I can think of, this blows every other ecom service out of the water

JK
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Jennifer K.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Shopify Plus is easy to use, accurate and bug free. Couldn't be happier with the software!

Reviewed 6 years ago
Pros

Our team loves how easy it is to manage all our orders. From the customer experience of placing the order, to fulfilling and tracking data, Shopify Plus is a must-have!

Cons

It's hard to say a bad thing about this software. If I had to come up with anything, it would be that I'd like to see a better search function if products don't have item numbers. Ours don't, so when we enter the name of the product and the size, sometimes we're not sure if we're getting an accurate picture of how many pieces have been sold, or are left in stock, etc. Bu the problem is a small one compared to all the plusses.

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Danielle M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Currently using Shopify Plus to run our E-Commerce website

Reviewed 6 years ago
Pros

The front end of Shopify is really great. So many choices for templates to make a beautiful store. They are also dynamically upgrading the store and keeping pace with tech.

Cons

Reporting really stinks. They are in the retail business but offer very little in the way of retail reporting.

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Jessie B.

Consumer Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helpful, efficient and informational.

Reviewed 5 years ago

I really like using this software and how quick it is and provides the information I need to do my job.

Pros

I like being able to see customers orders and tracking all in one place. This is the go to software that we use at work to view order information. We also can view lifetime spend, whether a customer has created an account with us, and their rewards history.

Cons

The most negative factor is how often it has issues, it may be due to their server but it seems to have been happening often lately.Other than that, Shopify Plus is great and I love using this tool.

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Elias M.

Retail, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More stable and scalable Ecommerce platform in the market

Reviewed 6 years ago

Our business was struggling with a bad ecomm development and we were able to relaunch with full capacities and functionalities in time record. First month of operation we grew 10x only with our organic traffic.

Pros

Great usability Lots of features Scalable and stable No errors Best app store Big community Lots of documentation Digital Marketing ready SEO ready

Cons

It's very close in terms of checkout development or integrations. Specially for markets outside the US is pretty hard, almost impossible to integrate alternative local payment methods.

RS
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Rene S.

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best e-commerce platforms out there

Reviewed 4 years ago

All of our e-commerce business is being processed through Shopify Plus and everything has been running great and smoothly.

Pros

We already use shopify, we decided to upgrade to shopify plus mainly because we needed a wholesale platform to control and process wholesale orders. This does it for us. Plus it offers lower transactions fees which based on your order volume end up paying itself.

Cons

Even though the website and platform are good enough, if you try to add more detailed customization you will need a shopify developer.

JK
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Joan K.

Building Materials, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great e-commerce software

Reviewed a year ago

This software has been a key role in helping increase my sales numbers.

Pros

The store portal is very user-friendly, making it easy for me as a Brand Manager to access everything I need. Creating discount codes is also straightforward.

Cons

It is not possible to use multiple discount codes at once and the code logic building is basic.

PG
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Penny G.

Apparel & Fashion, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify Plus - overall the best choice

Reviewed 5 days ago

Overall it's very good. One thing they really need is a better inventory control experience. It's very limited and clunky.

Pros

It's easy to plug in apps to customize your site functionality and user experience.

Cons

Shopify no longer refunds fees when an order is cancelled or refunded. This is a huge cost to vendors. In general support is good but sometimes it takes a little back an forth to get a solution.

GH
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Greg H.

Environmental Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Robust Ecommerce Platform for companies large and small

Reviewed 2 years ago

Shopify Plus has been a game changer for us. Conversion rates improved 50% after deployment. Site speed is phenomenal, the dashboards are great, uptime is great, and access to the app catalog cuts development time down to a matter of days. We have deployed more features and services in less than a year, something which would have taken multiple years at 3-4x the cost on our prior platform.

Pros

Ease of use and cost. We went from a commerce solution that required 3-4 developers, took weeks to months to deploy simple features. We now have one we developer that can deploy key features in a matter of hours or days at a quarter of the cost of the previous platform. The thousand of apps also provide additional features that can be rolled out quickly and effectively, creating a robust website in a manner of weeks from the beginning of the engagement.

Cons

Hard to complain about the platform. To expedite the development and roll-out we choose a theme that was a close fit to how we wanted the site to look and function. However there are not an unlimited number of themes and while we are happy with the results so far, we are limited in terms of some design elements that we want to try out and test out. Overall not a large problem.

SJ
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Shreyank J.

Wholesale, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Only software you will ever need to manage your business across the globe

Reviewed 3 years ago

I am a developer using this over the past years and the journey by far was awesome, almost learned all the gotchas and tips and tricks and with every update, Shopify plus is improving its capabilities and making the business handle the problem easier, Shopify support for plus is also excellent and offers a solution to all of. your problems and that is to on 24x7.

Pros

It has some awesome features like detailed analytics which can help you increase sales, also you have the capabilities you can compare them across all of them. They have inbuilt flow software to create the automation you will ever need. you can manage the POS store sales and online sales on one platform and with many abilities on customizing your storefronts and checkout and integrates with every popular software in the market. For the developers, it has the scripts section which can create custom solutions without using an app.

Cons

I think the pricing for the plus is a lot expensive and hence only suitable for businesses that operate at a larger scale, I believe they should be reliable so that the medium-range or smaller tier can also accommodate this software.

IR
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Ivan R.

Apparel & Fashion, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Before Politics Got Involved

Reviewed 6 years ago

Shopify Plus gets ONE STAR from me for customer service despite very good communication and support with everyone I've personally dealt with---sales, support, merchant development. They get one star because they openly courted outdoor and shooting sport retailers for their platform, onboarding them with repeated assurances that Shopify wanted their business and would take care of them. Many of my...

Pros

Industry best user/checkout experience, industry best reliability, industry best customer support, fantastic user interface, great tools for automation, helpful merchant success managers who have experience, connections, and good advice... The plus features are worth it and we use them daily: Flow, Scripts, Launchpad etc are so valuable to the business that it is hard to imagine going without them.

Cons

Shopify plus has been suspiciously slow to improve it's software when it will disrupt an existing "shopify app" in their app store. There are many obvious and simple optimizations that they are hesitant to implement because it will cost them money and anger software developers who rely on the income. This is a weakness in their product design strategy and holds the app store back from being as good...

KS
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Kavita S.

Food & Beverages, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Amazingly easy to setup your first webshop using shopify

Reviewed 2 years ago

Online grocery store with recipes, blogs , partnership with other vendors to sell cross products. Appointment bookings.

Pros

Shopify is amazingly easy to setup and to get started, the default templates are sufficient to create better than a basic design. The blogs and knowledge articles are quite helpful to learn about different entities. The availability of thousands of apps on shopify app store gives you the possibility to put your imagination to your website. I wanted to create a website with products, recipes, videos...

Cons

There is one special feature i fond missing for my scenario where i wanted to allow for local pickup from stores but the store should be able to scan a barcode or some order number from the user to verify the order details and then at the same time after successful delivery be able to complete the order themselves. This was not possible easily.

PF
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Peter F.

Marketing and Advertising, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect for Small-and-Medium Businesses

Reviewed 5 years ago
Pros

-Ease of use (my team loves the UI of the Shopify Plus back end far more than WooCommerce) -3rd party integrations galore -Really clean theme + shopping experience -Integrates with Lightspeed POS + Shipstation + Accumula for a powerful omnichannel setup

Cons

-The CMS and page building leaves a LOT to be desired compared to WordPress (though that was to be expected) -A little pricey

GC
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Gregg C.

Sporting Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify Plus makes selling online easy, but it’s not cheap.

Reviewed 3 years ago

Shopify pulled us out of on-line store hell. We started with a custom-built site that never worked. Then we changed to Wordpress, which always broke with updates. Then we tried Shopify and were surprised how simple it was. We got up and running in no time, and as we’ve upgraded our presentation and marketing game over the years, the jump to Shopify Plus helped us stay ahead of the game.

Pros

It’s robust and customizable when still being eminently useable for people who don’t consider themselves computer geniuses. The support that comes with Plus is hard to beat - dedicated support lines and a personal company rep to shepherd you to success.

Cons

It’s not cheap. If your on-line store isn’t selling $100k/month or more, it might make more sense to stick with the basic Shopify options.

JS
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Joseph S.

Wholesale, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Ecommerce Platform

Reviewed 2 years ago

Shopify Plus is a great tool to sell our products online. All of our Shopify Merchant Success Managers have been great nad very helpful, I would recommend Shopify Plus to anyone!

Pros

Shopify Plus is easy to set up and easy to use. Import of products for product addition and updates is easy enough to use and very helpful. Charge customer cards and communicate with customers right in the admin panel. MANY apps to do just about anyhting that you want.

Cons

Editing code and updating some aspects of the website are not so straightforward but not impossible to figure out.

AR
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Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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A quick start platform that is easy to outgrow

Reviewed 3 years ago

Shopify is not transparent about up times and site outages. The platform also has issues with basic data and calculations. I've noticed that our conversion rate is often off by a significant amount. When I talked with their support team about this, I was told that they would submit a ticket.

Pros

It's quick and easy to setup a Shopify+ store

Cons

It's quick to setup but a number of the advanced feature needed for modern Ecommerce are bolt on point solutions that vary greatly in quality and manageability.

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Eric L.

Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Several advantages for businesses looking to scale and expand

Reviewed a year ago

When thinking about Shopify Plus, it's critical to assess the unique needs, finances, and resources of your company. Even though it has many advantages for growing firms, it might not always be the best option. Make an informed selection by carefully analyzing your demands and weighing the advantages and downsides.

Pros

Scalability, a range of advanced features, Dedicated Support, Security and Reliability- It's important to note that Shopify Plus is primarily geared towards larger businesses with more complex needs and higher transaction volumes.

Cons

A higher price, Customization Limitations, Limited Ownership, Dependency on Third-Party Apps

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Andy R.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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No opne gets sacked for choosing Shopify Plus....wth good reason

Reviewed 2 years ago

This is an amazing Ecommerce eco-system. Conversion rate improved by 50% over our self-hosted, self managed previous site. It's not cheap but the support is excellent.

Pros

* scalable architecture that grows automatically with traffic and usage * excellent payment gateways and checkout * strong templating and control language * comprehensive RESTful API * excellent range of third party apps

Cons

* Shopify works hard to keep full backward compatibility but is frustrating when they don't * Often bring features available in 3rd-party apps into the core product, but often not as well implemented as the 3rd party causing confusion when features are replicated

CP
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Chris P.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything you need!

Reviewed 4 years ago
Pros

Shopify Plus is expensive, but if it fits your business size it's worth it! For smaller businesses the lower levels of the Shopify Tiers are good for your size; but if Shopify Plus makes sense go for it. Specifically Shopify Flow and Shopify Script Editor on Plus have been game changers for our business! Shopify Flow makes day to day management of our store so much easier!

Cons

The library of "pre-built" Shopify scripts for Script Editor is very small. You definitely have to rely on third party sources and custom developers to build most scripts for even basic things.

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Luis Daniel R.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love shopify plus!

Reviewed 5 years ago
Pros

I like how quickly you can build an online store with trusted security and speed, also being a plus+ customer allows you to get dedicated customer support and access to apps that can help you to automate your store or create very custom promos using Ruby programming language. It's a platform to scale your bussiness very fast!

Cons

from a web developer perspective, I don't like that there's no built-in GIT control over the themes, there are many external options to do that but it would be great to build some control versioning between themes inside the shopify platform.