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Shopify vs NCR Aloha Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Category Leaders

NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,361

1,171

221

48

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

3.7

5

4

3

2

1

24

22

11

7

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

I've been super happy with it and their product only gets better and better as more third-party companies have smooth integrations.
Most satisfied software and the website ever,categories and edditing methods are perfect and easy as nothing,even for a person who dont know about website creating, im satisfied.
Good, I have recommended it to multiple friends. I think it could use some updating but overall it's a great startup for businesses.

Pros

We upgraded to command center from secure access to manager our 7 locations, great software. Having terminal access to the locations is great for testing and training.
Good - We enjoyed working with the local branch and helping us set up or system.
We have been with Aloha / NCR for six years, started with 4 locations, and have added 3 more in the last 4 years. We have the same account rep which is terrific.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

The staff that supplied it, rude , unhelpful, always out to rip you off. No service support unless you pay ridiculous fees.
Never stays online, system goes down all the time terrible. No one wants to properly fix it they want to pass it on via email and leave you with no system.
Overall, it's been a mixed experience. Our local retailer got bought out by NCR and that's been a difficult process because the level of personal support changed for the worse.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features61
  • API
  • Accounting Integration
  • Activity Dashboard
  • Advertising Management
  • Alerts/Notifications
  • Authentication
  • Barcode / Ticket Scanning
  • Batch Processing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Contact Database
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Gift Card Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Label Printing
  • Labor Cost Reporting
  • Labor Management
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Productivity Analysis
  • Promotions Management
  • QuickBooks Integration
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Refund Management
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Forecasting
  • Sales Reports
  • Sales Tax Management
  • Separate Checks
  • Shipping Management
  • Shopping Cart
  • Split Checks
  • Status Tracking
  • Summary Reports
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features63
  • API
  • Accounting Integration
  • Activity Dashboard
  • Advertising Management
  • Alerts/Notifications
  • Authentication
  • Barcode / Ticket Scanning
  • Batch Processing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Contact Database
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Gift Card Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Label Printing
  • Labor Cost Reporting
  • Labor Management
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Productivity Analysis
  • Promotions Management
  • QuickBooks Integration
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Refund Management
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Forecasting
  • Sales Reports
  • Sales Tax Management
  • Separate Checks
  • Shipping Management
  • Shopping Cart
  • Split Checks
  • Status Tracking
  • Summary Reports
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations949
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations22
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk