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Shopify vs Craft.io Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Craft is an agile product management platform that helps organizations better plan stories, sprints, & roadmaps by discovering,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

5.7K

5

4

3

2

1

3.6K

1.6K

309

60

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

26

5

4

3

2

1

13

11

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

It is also a beautifully designed peice of software that is clean, modern, and a joy to use.
Overall it has been great, wonderful find to have up to date information.
This tool ensures shared understanding with the entire team, arguably the most critical aspect to a successful product launch. Oh, and yes, it does push and integrate with Jira with two-way sync.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

Unable to post links with ampersands in the URL in comments. Permalinks stop randomly working and bring to a different view.
Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails.
Poor number of integrations with other platforms and tools.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features46
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Brainstorming
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions / Forums
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • File Sharing
  • For Small Businesses
  • Forum / Discussion Board
  • Gamification
  • Gantt/Timeline View
  • Gift Card Management
  • Goal Management
  • Guest Access
  • Idea Management
  • Idea Ranking
  • Ideation
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • KPI Monitoring
  • Kanban Board
  • Lifecycle Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Order Management
  • Order Processing
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Prioritization
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Ratings / Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Refund Management
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Roadmapping
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Single Sign On
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Scrum
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Timeline Management
  • To-Do List
  • Traceability
  • Trend Analysis
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features108
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Brainstorming
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions / Forums
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • File Sharing
  • For Small Businesses
  • Forum / Discussion Board
  • Gamification
  • Gantt/Timeline View
  • Gift Card Management
  • Goal Management
  • Guest Access
  • Idea Management
  • Idea Ranking
  • Ideation
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • KPI Monitoring
  • Kanban Board
  • Lifecycle Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Order Management
  • Order Processing
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Prioritization
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Ratings / Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Refund Management
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Roadmapping
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Single Sign On
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Scrum
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Timeline Management
  • To-Do List
  • Traceability
  • Trend Analysis
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1316
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations19
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier