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Shopify vs FareHarbor Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Category Leaders

FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and events....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,361

1,171

221

48

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

5

4

3

2

1

859

118

15

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I've been super happy with it and their product only gets better and better as more third-party companies have smooth integrations.
Most satisfied software and the website ever,categories and edditing methods are perfect and easy as nothing,even for a person who dont know about website creating, im satisfied.
Good, I have recommended it to multiple friends. I think it could use some updating but overall it's a great startup for businesses.

Pros

Probably the best thing about Fareharbor is the absolutely fantastic support. When you need to do or change something, all you need to do is ask and the support team will have it done very quickly.
They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.
So far I really appreciate the help offered by those assigned to help set up our company w/a new reservation system that we hope will be much more user friendly for both us and our customers.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

Also the fact there were so many small mistakes when buiding it, (we've had to ask to fix the same mistake more than one time because one thing got solved but created another problem).
The obvious one complaint is that FH charges customers who make a booking online (on my website for example) a 6% fee, totally seperate and additional to any tax, which adds up.
I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features61
  • 360 Degree Feedback
  • API
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Ad hoc Reporting
  • Advertising Management
  • Affiliate Management
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cataloging/Categorization
  • Central Reservation System
  • Channel Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Database Conversion
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Mobile Access
  • Mobile Commerce
  • Mobile Ticketing
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Ticketing
  • Order Management
  • Order Processing
  • PCI Compliance
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Allocation & Planning
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Automation
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Seating Map
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Visual Analytics
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features82
  • 360 Degree Feedback
  • API
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Ad hoc Reporting
  • Advertising Management
  • Affiliate Management
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cataloging/Categorization
  • Central Reservation System
  • Channel Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Database Conversion
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Mobile Access
  • Mobile Commerce
  • Mobile Ticketing
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Ticketing
  • Order Management
  • Order Processing
  • PCI Compliance
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Allocation & Planning
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Automation
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Seating Map
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Visual Analytics
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations949
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FareHarbor logo

FareHarbor

Great team of people! So nice and they smell good too!

Reviewed 4 years ago
Pros

It helps us to automate stuff and ultimately make more money as we scale our business into world domination mode.

Cons

It would be great if we could have a web version of our wavers for clients to sign. Also, to have some more ecommercy (Think Shopify) functionality would be cool.

Vendor response

Keith, Thanks for the review! We appreciate the feedback and are happy to hear that someone has finally noticed that we smell nice. Remember the little guys when you reach world domination, okay? Thanks again! Becca