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Shopify vs Hike Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Hike cloud / iPad POS is a complete POS system with inventory, loyalty program, eCommerce, appointments, employee rosters...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

5.7K

5

4

3

2

1

3.6K

1.6K

309

60

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

3.9

40

5

4

3

2

1

23

6

3

1

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

It works seamlessly with Woo Commerce, which has been nice too. The reporting tools are helpful and full of variety, and we are enjoying the custom report feature as well.
The support staff has been super friendly, responsive and helpful. Rather than giving us flippant answers with links to FAQs, they have actually provided constructive and personalized responses.
We came from Vend, this is just amazing. Auto updates status, stock, perfect integration and super quick to update both sides.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

Reporting is lacking, syncing sales, customer details, etc is horrible, search functionality is cumbersome. Products, sales and customers are duplicated, and sometimes lost entirely.
My experience with Hike has been horrible, the system has major flaws and the company as a whole is unprofessional.
The app keeps hanging, we keep losing conncetion to printer and scanner. The currency keeps changing from the store currency.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features46
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Small Businesses
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Order Management
  • Order Processing
  • Ordering Automation
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Refund Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Third Party Integrations
  • Touch Screen
  • Website Management
  • eCommerce Management
  • Total features26
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Small Businesses
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Order Management
  • Order Processing
  • Ordering Automation
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Refund Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Third Party Integrations
  • Touch Screen
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1308
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations14
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hike logo

Hike

Not only a waste of time but it did things to my data, inventory etc that is taken me back weeks to

Reviewed 3 years ago

Wish I would have never gone through with this. Has set me back over 300 hours. Thank god we did it during slow season while we have a chance to recover

Pros

I liked all the promises that it supposedly was going to fix versus me using Shopify with additional apps

Cons

I do not even know where to begin. - Created multiple items - Added and subtracted randomly from both Hike and Shopify - Discount Groups cannot be trusted. Even after spending 3 hours on chat with their lead tech. - Created refunds in Hike and Shopify which I cannot undo so all those sales must be re-keyed - reporting even the custom version gives you so little options you have to spend hours figuring out what it means Wish I would not have tried this software EVER

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Hike logo

Hike

Not Reliable

Reviewed 4 years ago

It feels I wasted a lot of time trying to rely in the software.

Pros

The interface is good, the idea is great, it has everything a startup needs to make a sale, see its inventory and follow up on sales.

Cons

The reporting/ dashboards are not reliable, not able to make edits to a sale without refunding it. Shopify integration caused lots of issues. Inefficient customer support with lack in solutions.