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Shopify vs Jira Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$7/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,280

1,140

219

47

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

5,256

3,906

933

126

56

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.
Shopify is fairly user friendly. It is easy to set up and has great tutorials and other resources to help the novice or less-technology-savvy out of us.

Pros

We have used this product for a couple of years and the bug tracking system is brilliant. The user interface is very slick and having multiple team members managing tasks is seamless.
It can manage big projects which has multiple people working on it with ease. If you learn how to use this product properly, it has a very rich feature set to fulfill most requirements.
Jira offers great flexibility: it can be adapted to any custom workflow, and readily supports custom fields/attributes. Also has fantastic API support for external integrations.

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

I had a problem with logging into our SSO and was unable to submit a ticket, because you had to log in to do so.
The negative of this program is that it is not too intuitive at first glance and it is difficult to edit the data once they have been introduced, because it is very difficult to navigate.
There are also strange bugs or missing features that we have come across that are widely requested by a large number of users that seem to be stuck in the pipeline for years.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features61
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrator Level Control
  • Advertising Management
  • Agile Methodologies
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Charting
  • Code Promotion
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Conflict Tracking
  • Content Library
  • Content Management
  • Continuous Delivery
  • Continuous Deployment
  • Create Subtasks
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Debugging
  • Defect Tracking
  • Deliverables Management
  • Deployment Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Due Date Tracking
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • File Sharing
  • Financial Management
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Gift Card Management
  • Goal Management
  • Goal Setting / Tracking
  • Idea Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Label Printing
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Commerce
  • Mobile Development
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI Compliance
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Ratings / Reviews
  • Real Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Refund Management
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Roadmapping
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Software Development
  • Source Control
  • Spend Management
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Agile
  • Supports Scrum
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Test Case Tracking
  • Test Library Maintenance
  • Test Run Tracking
  • Testing Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • User Level Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • Total features145
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrator Level Control
  • Advertising Management
  • Agile Methodologies
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Charting
  • Code Promotion
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Conflict Tracking
  • Content Library
  • Content Management
  • Continuous Delivery
  • Continuous Deployment
  • Create Subtasks
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Debugging
  • Defect Tracking
  • Deliverables Management
  • Deployment Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Due Date Tracking
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • File Sharing
  • Financial Management
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Gift Card Management
  • Goal Management
  • Goal Setting / Tracking
  • Idea Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Label Printing
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Commerce
  • Mobile Development
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI Compliance
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Ratings / Reviews
  • Real Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Refund Management
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Roadmapping
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Software Development
  • Source Control
  • Spend Management
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Agile
  • Supports Scrum
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Test Case Tracking
  • Test Library Maintenance
  • Test Run Tracking
  • Testing Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • User Level Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations883
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations550
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Shopify vs. Jira

See how Shopify and Jira stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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