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Shopify vs Kajabi Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Kajabi is a content marketing system that offers individuals and SMBs a single and centralized platform from which to sell,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

149

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

6.2K

5

4

3

2

1

4K

1.7K

333

66

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

171

5

4

3

2

1

108

35

18

6

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

You can make really beautiful products and I love using mine for my online coaching courses. It's a lot to learn at first but they have amazing training videos and customer support.
We're so happy to host our course and membership on Kajabi and will stay with them for years to come. So beautiful and clean looking.
It is exceptional for those offering value to their followers/students through lead magnets, trainings, and courses. It is easy to learn how to use and their customer service via chat is outstanding.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

The reality is that the email deliverability has had a negative impact on my business. Most of my emails are going to spam and customer service will not get back to me.
Onboarding is terribly annoying with a blinking green "3" in the upper left that won't go away unless you follow a linear series of steps that didn't align with what I wanted to do.
I don't see this happening in the near future from their side, and I am sure that I am losing money because of this.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features46
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Assessment Management
  • Billing & Invoicing
  • CRM
  • Cataloging/Categorization
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Course Management
  • Course Publishing
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • For Retail
  • For Small Businesses
  • Form Builder
  • Forms Management
  • Gift Card Management
  • Image Library
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Media Import
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Renewals
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Campaigns
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Online Store Builder
  • Order Management
  • Payment Processing
  • Pipeline Management
  • Pre-built Templates
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • Real Time Editing
  • Refund Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Shipping Management
  • Shopping Cart
  • Storyboarding
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Video Management
  • Video Streaming
  • Video Support
  • Web Forms
  • Website Management
  • eCommerce Management
  • Total features84
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Assessment Management
  • Billing & Invoicing
  • CRM
  • Cataloging/Categorization
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Course Management
  • Course Publishing
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • For Retail
  • For Small Businesses
  • Form Builder
  • Forms Management
  • Gift Card Management
  • Image Library
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Media Import
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Renewals
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Campaigns
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Online Store Builder
  • Order Management
  • Payment Processing
  • Pipeline Management
  • Pre-built Templates
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • Real Time Editing
  • Refund Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Shipping Management
  • Shopping Cart
  • Storyboarding
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Video Management
  • Video Streaming
  • Video Support
  • Web Forms
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1769
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations53
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

AvatarImg
AvatarImg

Carlos Adrián V.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Kajabi logo

Kajabi

The best software for the creation of online courses

Reviewed 6 years ago
Pros

I manage this software for a client and I think it is the easiest software for course management, it makes my job much easier, besides the integrations with convertkit and shopify are native, they also constantly add new features

Cons

I had problems with zapier, because I had many tasks, but afterwards they improved their connector and everything was solved, in reality it is a tool that has no problems.

AvatarImg
AvatarImg

Katie R.

Education Management, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Kajabi logo

Kajabi

It's fantastic until you need technical help

Reviewed 2 years ago

Kajabi is a good company that offers way more services than anyone else. The Customer Service database can usually answer my questions and their agents are friendly and helpful. Unfortunately, they can't solve technical issues quickly. Overall, I'm willing to pay more to use Kajabi because they are professional, the site is easy to manage, and I have access to marketing strategies I would otherwise have to pay a lot of money for.

Pros

Kajabi looks professional, is easy to use, and has all the marketing and business tools you need in one place.

Cons

I don't need most of the marketing features right now, so I'm paying a lot more for my website than I would like. Since I can't sell physical products, I have to use Shopify - this is frustrating and time-consuming. I absolutely love the friendly customer service agents, but they can't solve technical issues quickly. It can take several days, which isn't acceptable when your customers expect your site to function seamlessly. I'm probably going to have to move to another company because I need to be able to solve problems immediately, but it looks like I won't be able to transfer my content since I built it on their site with their templates.