App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Shopify vs Lightspeed Retail Comparison

Add to Compare

Compare similar apps

NetSuite logo

NetSuite

4.1

Cin7 logo

Cin7

4.3

Odoo  logo

Odoo

4.1

Wix logo

Wix

4.4

Katana Manufacturing ERP logo

Katana Manufacturing ERP

4.7

LearnWorlds logo

LearnWorlds

4.7

Good recommendations?

Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

5.7K

5

4

3

2

1

3.6K

1.6K

309

60

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.2

882

5

4

3

2

1

565

146

54

33

84

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features46
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Bakeries
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Refund Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Website Management
  • eCommerce Management
  • Total features107
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Bakeries
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Refund Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1312
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations101
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Shopify logo

Shopify

shopify

Reviewed 8 months ago

its not bad, managing it with employees is easy enough

Pros

easy to customize, friendly for users, people can navigate

Cons

returns and shipping lack of integration with common shop software like lightspeed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Shopify logo

Shopify

One of the best platforms out there

Reviewed 4 years ago

We loved the inteface & overall design, however we opted for a different platform that didn’t have a %fee over sales.

Pros

It looks good & it has so many useful built in features.

Cons

Its kind of expensive, especially when it comes to retail.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

shopify

Reviewed 5 months ago
Pros

great alternative to Etsy and other retail sites

Cons

can be glitchy at times but otherwise no issues to report

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Best apps

Reviewed 4 months ago
Pros

the possibility of creating one's own business, selling wholesale and retail.

Cons

I don't like the fact that not all countries are eligible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Shopify logo

Shopify

Shopify

Reviewed 3 years ago
Pros

Good platform that has many retail spaces on it, one in all

Cons

A little hard to distinguish between retail spaces if you have been shopping around - kind of get lost

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Shopify - a good option!

Reviewed 3 years ago

Shopify solves a big need if you have an e-retail component of your business. For my clients who need to have retail on their websites, it's my top recommendation.

Pros

Shopify is very user friendly and seems to be one of the best in the industry. I recommend it to my clients who have e-retail needs and so far all have been very satisfied. The integration into the Websites is very easy and works well.

Cons

I really do not have any cons for Shopify. From my experience, it has been easy to use and the customer service has been good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

SHOPIFY FLEXIBIITY FOR THE MOBILE MERCHANT

Reviewed 4 years ago

The Shopfiy system continues to impress us daily as we continue to find new features or they update the software with new features that make our retail management easier. The system is continually in a spiral development and I assume adapts to client provided feedback. The latest function we found that impressed us is the ability to utilize our mobile phones to scan a bar code on a product when processing a transaction and have it added to the cart of the client. We have bar code scanners that we use, but this was a nice backup feature in case our bar code scanner is not working and we are at a remote event site away for replacement bar code scanners.

Pros

Utilizing Shopfiy for our retail management has been an incredibly wise decision for our business model. We operate both an online store but also an in store retail operations as well as a mobile retail when attending events. Shopify's flexibility to meet all three of these requirements has been second to none. The system has allowed us to have more frequent promotional sales, highlight retail items for special pricing for inventory clearance, and allows for special discounts. The inventory management capability has allowed for much more accurate inventory monitoring and reordering of retail items. This list of things we like most goes on and on.

Cons

The only thing that would be a draw back is our monthly cost of this software. We receive a non-profit discount for the monthly cost, but a lower cost would always be beneficial for the organization as well as lower processing fees, but their fees are pretty much industry average.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

We've moved all our websites to Shopify

Reviewed 3 years ago

Our retail websites are working smoothly and effectively using Shopify

Pros

Easy integration with third party tools and systems such as ad networks, tracking tools, affiliate networks, etc.

Cons

While it has myriad features, if you want something not supported "out of the box," that's not easy to implement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Shopify Software

Reviewed 5 months ago
Pros

I like the easy and simplicity of the integrity for selling retail items.

Cons

The cost is what I dislike most about this software- maybe it's because I do not have many in-person customers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Good resource to ecommerce business

Reviewed 4 months ago
Pros

Plethora of information about the retail ecommerce analytics is what makes this site so good.

Cons

The UI is not great. It is little bit complex which could be better in future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Great for giving people a foot in the door

Reviewed 3 years ago

I had a great experience, it gave me the opportunity to try out whethef or not i was ready to to take that step forward , without having to put a huge investment on the line

Pros

I like that it helps people just trying to start a buisness from the ground up the tools and support they might not otherwise have.

Cons

Its a bit retail focused which mot everyone is looking to start their buisness in that feild.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Shopify logo

Shopify

My Shopify Review

Reviewed 2 years ago

Highly recommended for people who want to start a online retail business.

Pros

You can literally have a store online, customers making purchases of their choice. With detailed information on products. Easy with very secure payments. There are multiple plugins & themes making your store stand out from the rest. Online retail store which is your main website. On Facebook, there's a tab where users can access your store & make purchases. On Messenger you can send a direct message to customers who are interested in your products. With Amazon, it allows you to manage Amazon listings & Shopify products in one location. On Instagram you can make posts shop able for example adding price tags & details on the product.

Cons

Its not a free platform to use. Monthly subscription cost. 14 free trial not enough for a upcoming individual/s who want to get started with Shopify. To get the advanced Shopify costs $299 which is expensive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Shopify has taken all the hassle out of our retail.

Reviewed 5 months ago

I wouldn't know what to do if we didn't have Shopify for our retail!

Pros

We are a Hotel. So when we started to sell t-shirts and books ect it was very different from our usual customer experience. Every since we started with Shopify it has mad expelling a must and only adds about 2 mins to our check in/check out routine. And it's Sales report is easy to read and easy laid out perfectly for us to add to our nightly audit.

Cons

This software is 4 star. No bugs. Easy to learn and easy check out!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

A Great and Convenient Way to Sell Your Stuff

Reviewed 4 years ago
Pros

Shopify is fantastic in the commercial retail and personal retail businesses as you do not have to be an accredited business to list items for sale. Anyone can sell their products or belongings using this secure, convenient app. The interface is very user-friendly, including their phone app.

Cons

The store builder for building an online store/website leaves a bit to be desired, but this is from a technical stand-point from a person who has had complete control over the coding of their websites in the past.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Shopify is the BEST

Reviewed 3 years ago

Awesome. I HIGHLY recommend Shopify if you're looking for a to build your retail website on.

Pros

Shopify is one of the best, if not the best, online store builder. It is so easy to use, have great analytics and the set up team is awesome.

Cons

Sometimes I have a hard time getting the reports I need on the app. It can be a bit cumbersome getting the dates right, but I don't know why.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Shopify logo

Shopify

Shopify and Shopify Retail POS

Reviewed 6 years ago
Pros

Shopify online and Shopify Retail sync up well. Setting up an online store is easy and there are several themes available.

Cons

In the 3 months since we added the Retail Package, we have discovered a major bookkeeping problem for us. We have over 100 layaway orders. When a payment is made after the original order was created, there is no way for our regular staff to print a receipt with the date a new payment is made. This creates a big problem for our customers that want to see the date each payment is made. We have reached...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Shopify makes things simple

Reviewed a year ago

We're solving the problem of having one system for everything which is ideal!

Pros

I used Shopify while working in a retail setting every day. This system made everything better and easier to work with!

Cons

There could be more training available, but I may just not be aware of what's already out there for this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Shopify is a slick and user friendly software

Reviewed 4 years ago
Pros

- Easy interface - Non coders can modify their page, and the stats are fantastic to determine how to improve your retail page.

Cons

There is very little to complain about regarding shopify. The fee for users can be pricey if you arent bringing in a good revenue, otherwise no issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Shopify logo

Shopify

Shopify a good tool for all your shopping needs

Reviewed 3 months ago

Overall good and easy to use.

Pros

I like the interface and ease to follow up and use. The POS retail version is amazing with good support available

Cons

This is a bit costly in comparison with other similar software for the same use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Great for all shops!

Reviewed a year ago

It has been great! Since I've worked at the company, we've used Shopify and it has always been user friendly!

Pros

I love that we can see our exact sales across all channels, with ecommerce and retail. It is super helpful!

Cons

I don't have any cons that I can think of. We're able to integrate all of our softwares with Shopify!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Great for tracking inventory and creating an online store!

Reviewed 3 years ago

Shopify has made selling retail a breeze for us. Considering we don't have a brick and mortar business that's suitable for retail, we're able to offer our clients a way to purchase things form us in an easy and safe way. Our sales have quadrupled since using Shopify!

Pros

It's super easy to set-up! You can customize the store with your own branding and it makes collecting payments a breeze either online or in person with their easy to use app.

Cons

I have yet to find something I don't like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Very Good

Reviewed 3 years ago

Very good.

Pros

It’s is easy to use. With a lot of different types of mobile apps to help run your store. Retail or online.

Cons

There could be better designs for the free versions of the templates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Shopify, The easiest way to set up a retail website for your business.

Reviewed a year ago

Shopify is simple and gets the job done easily, if you are looking to run a retail business online.

Pros

I like that Shopify is super easy to use, with no coding knowledge required to make a retail website that looks professional. I like the fact that you can set up different forms of payment for customers to use, giving them more choice and safety.

Cons

I do not like the fact that you have to pay a monthly fee to use Shopify and that there are no free options other than a trial. This can be costly especially if business sales are low and you need to cover the cost for Shopify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

The Shopify platform is a richly supported online and retail solution

Reviewed 3 years ago

I've attended a Shopify master class speaker event, done some studying along a roadmap towards certifications on the platform, and I've begun some nominal work upon creating web stores as a developer seeking to start establishing an E-commerce and brand management solution.

Pros

There are many aspects to the Shopify software platform, including 3rd party app development, e-commerce, retail Point-of-Sale hardware, affiliate programs for referring merchants, professional learning articles and paths to professional certifications of the Shopify platform. In addition, the Shopify experience, for users, admins, developers, partners, etc. is richly engaging with Shopify retail store events, here in downtown Los Angeles. Shopify's retail store presence features master classes from professionals who have successfully launched brands and online and physical stores using Shopify's technology and features, as well as their own third party establishments which integrate nicely within the Shopify platform.

Cons

There's a high learning curve to establishing a professional web presence in an E-commerce setting, and many steps and lessons to learn along the way, but for dedicated developers and entrepreneurs, the Shopify app is a truly viable tool for establishing an E-commerce web presence.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

No nullify to Shopify

Reviewed 3 months ago

Overall, I was satisfied, it is great for entry level and novice e-commerce businesses. A perfect foundation for a foot in the door beginning the journey to business success.

Pros

It is most definitely becoming a staple of shopping platforms pulling itself up to the top competitor level securing it's place among large retail companies.

Cons

For the most part it's relatively basic, almost budget in nature, which makes it desirable in it's own right. Comfortable features and primarily smooth processing will see this software staying around for the foreseeable future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

The ideal POS for cycling retail

Reviewed 3 years ago

When Brompton Bicycle was looking for a POS system, we needed something with robust features, simple employee interface, powerful management/analytics tools, and a global presence to support our growing international network. Lightspeed was the ideal choice as they offer a retail centric platform that makes selling easy for staff and provide powerful analytics, accounting, and payment extensions that...

Pros

Easy sales oriented user experience for employees The best bicycle service workflow module available Powerful and robust reporting extension - Lightspeed Analytics

Cons

Fewer extensions/app integrations when compared with Shopify

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

So disappointed in integration to Shopify

Reviewed a month ago

Wish I had never bought it

Pros

I do not really like it at all, I regret getting it

Cons

Bad integration of stock and photos with Shopify

Vendor response

Hi Charlotte, Thank you for your feedback. We are sorry to hear that you were less than satisfied with your recent experience with Lightspeed. It is our utmost priority to provide products and services that allow our customers to focus on running their businesses with ease. Someone will be reaching out to you once more to discuss your request further and any next steps. Thank you, Lightspeed Commerce

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Effective Inventory Management

Reviewed 3 years ago
Pros

The software is easy to use and feature rich.

Cons

The integration with Shopify requires a 3rd party integration tool that is messy. We had a lot of issues getting it to play nice with Shopify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

worst pos and customer service ever

Reviewed 9 months ago

the worst experience iv ever had!!!! -- id rather clover, paypal, or shopify over this company anyday.

Pros

I like the fact that I thought it would be a great asset to my business and team. but quickly realized it wasnt.

Cons

ITS TOO COMPLICATED, THE TIME FRAMES FOR ONLINE WEBINARS CONFLICT WITH MY SCHEDULE. THE customer service is by far the worst, they lie and lock you in a contract although you are not sure if it ideal for you business, they don't try to help resolve the issues, they avoid all calls and emails. charge for long distance calls from usa [SENSITIVE CONTENT] is the worst!!!! im almost sure they are paid by commission so their goal is to sell not actually help you get the right product to help your business. iv lost 5k dealing with this shitty company.

Vendor response

Hi Jeanee, We would like to apologize for your recent experience with Lightspeed. We see that you are currently working with a member of our Customer Success Team who are best suited to get you the assistance you need. We value our customers' feedback, and would be grateful to have the opportunity to address your needs and concerns. Thank you, Lightspeed Commerce

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Inexpensive & Customized POS System

Reviewed 4 years ago
Pros

The company I set this up for had many different custom needs that other POS systems could not handle. They had a Shopify store and needed a POS system that could keep up. Their store was very large with over 20,000 SKUs that Shopify alone could not handle.

Cons

It took another company to do all of the set up into Shopify and that took a very long time to do. We were not expecting such a long set up of the tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Everything I need for my omnichannel business

Reviewed 5 years ago
Pros

Integrated inventory, ability to have access to numerous reports, able to see cost of items (I was not able to with Shopify), and easy to use.

Cons

It's pricy, but in my experience it is worth it to pay more. Lightspeed has made my life easier, so it's worth it to pay a bit more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed Experience

Reviewed 8 years ago
Pros

I like that it's Apple-friendly.

Cons

The API is useless. It has a self-interest focus on the Webstore, and it's unable to talk to other platforms online, with the exception of Accumula/Shopify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed Retail is a gamechanger for a small business

Reviewed 13 days ago

Efficiency is greatly improved. I can track my stock levels and stock easily. It is a time saver for sure and makes my store look so professional.

Pros

Integration with my other software, such as Xero, Shopify and payment processor. Use Lightspeed correctly as the record of truth and your life will be so much easier.

Cons

Cannot think of any missing features and Lightspeed is always adding new features and lets you know about these via a Monthly email.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Few things to know about LightSpeed POS

Reviewed 3 years ago

It is very easy to use.

Pros

1. I like the behaviour of the application as it solves many retail problems right from managing inventory to keep a track on the daily sales. 2. It provies endless integration option with any 3rd party application as WooCommerce, Shopify etc.

Cons

1. Sometimes I feel, it is acting like a kid as it loses the track of the order or sometimes the payment confirmation memo. 2. As I mentioned that it provides endless ways to integrate with other application at the same time its is a bit challenging task to establish a connection between LightSpeed Retail and WooCommerce etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support