Shopify vs Lightspeed POS Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
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Reviews

Jason Brown

Inexpensive & Customized POS System

2018-12-05

Pros

They had a Shopify store and needed a POS system that could keep up.

Cons

It took another company to do all of the set up into Shopify and that took a very long time to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Dakota Jeane Hilton

Everything I need for my omnichannel business

2017-07-21

Pros

Integrated inventory, ability to have access to numerous reports, able to see cost of items (I was not able to with Shopify), and easy to use.

Cons

It's pricy, but in my experience it is worth it to pay more. Lightspeed has made my life easier, so it's worth it to pay a bit more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Allen Gold

Lightspeed Experience

2014-10-09

Pros

I like that it's Apple-friendly.

Cons

It has a self-interest focus on the Webstore, and it's unable to talk to other platforms online, with the exception of Accumula/Shopify.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Lightspeed POS

Talk to a consultant rather than a reseller before you purchase. A reseller will only tell you the good news and none of the limitations.

Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Anonymous
(Computer Software company, 51-200 employees)

Few things to know about LightSpeed POS

2019-04-10

It is very easy to use.

Pros

It provies endless integration option with any 3rd party application as WooCommerce, Shopify etc.

Cons

1. Sometimes I feel, it is acting like a kid as it loses the track of the order or sometimes the payment confirmation memo. 2. As I mentioned that it provides endless ways to integrate with other application at the same time its is a bit challenging task to establish a connection between LightSpeed Retail and WooCommerce etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Wendy Le

Light speed Retail Overall Review

2016-10-21

I've been using Lightspeed for about three weeks now and am completely satisfied with the customer service and support of the software so far. I looked into so many different companies but it seems that Lightspeed was the only one that had a strong presence not only in-store but online. I needed both to be equally strong. The customer service is 100% legit. The fact that Lightspeed can literally make changes for you is amazing. It's simple and easy to understand. The navigation is pretty straight forward. So far, I feel extremely confident about Lightspeed and it's ability to catapult my business into the 21st century. Also the fact that they don't charge for training and customer support is another winner!

Pros

Online Store is attractive and competes with aesthetics of Shopify 4. Gift card enabled 5.

Cons

1. Price is a bit steep, but you get what you pay for. 2. If you're not technologically savvy then it may be a hurdle. 3. Not too friendly for non-english speaking business owners. 4. Have to pay to use iPad and desktop as two registers, as in you can't use them both simultaneoulsy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Juliana Correa

Terrible customer service brought them from a 10 to a 0.

2015-12-27

Pros

The reporting features are great when they work and this is relatively easy to use.

Cons

They sold it to me because of a seamless integration with Shopify and great reports.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

1/10

Recommendations to others considering Lightspeed POS

If you use Shopify and want an integration, do NOT use this. For reports, even though they have had many issues during the past 6 months/year, I do think they are some of the best...but I don't think it's worth the price considering all the recent issues.

Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Anonymous
A verified reviewer

Their contracts do not have cancellation clauses.

2018-07-18

Pros

Honestly, although I used this product for 4 years, I realize I could have found a more economical program that does everything I need without additional fees. I have no pros at this juncture.

Cons

You can combine both for way cheaper with Square or Shopify, for example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Richard Eib

Verified Reviewer

Perfect all round solution for building and running an ecom store.

2018-07-20

Pros

Some of the pro's with Lightspeed include: - Feature rich platform that does not require handfuls of apps to get basic functionality (like Shopify does).

Cons

Make sure that you wait to speak with a sales rep before building out your ecom store. If you plan to use POS too, they will need to provision you with a new account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Jeff Cleary

Don't buy this software

2016-11-02

We track inventory in two warehouses, sync with Shopify for automated shipping and sync with Quickbooks for sales management.

Cons

No refund policy, can't track inventory, can't ship through web orders, can't mix wholesale and retail sales.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

0/10

Recommendations to others considering Lightspeed POS

Get something else.

Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Kevin Whelan

Lightspeed Rocks!

2017-01-11

Forget Shopify, Square, NCR, Bindo, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more