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Shopify vs Magento Commerce Comparison

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Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Magento Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,185

1,092

208

45

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

247

196

62

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.
While I had heard great things about Shopify and was excited about all the customizations it was very difficult to set up and I ended up closing my account after my free trial expired.

Pros

I liked that it was free to download, you cannot argue that price. I had heard from a colleague that they loved the platform and the community, so I figured it was worth a try.
My experience with Magento was a bit tough during the learning process but after that it has been awesome. I would always recommend Magento.
Also, it provides developers with high customizations and designing capabilities which makes their catalog even more attractive and fascinating for their customers.

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

While not a direct reflection on Magento, we suffered lots of attacks from spam bots, some reports where not filtering correctly and we eventually changed to Wordpress when we rebranded.
M sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project.
The development on the platform is incredibly difficult. And when a client asks for updates, many Magento developers have bad practices due to the low entry point.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features52
  • API
  • Activity Dashboard
  • Advertising Management
  • Analytics
  • Automated Sales
  • Automatic Backup
  • Automatic Notifications
  • Backup Management
  • Behavior Tracking
  • Business Intelligence
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Categorization
  • Conditional Logic
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Engagement Analytics
  • Gift Card System
  • History Tracking
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Loyalty Program
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI DSS Compliance
  • Preview Functionality
  • Price Management
  • Product Catalog
  • Product Data Management
  • Promotions Management
  • Ratings & Reviews
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Rewards Management
  • SEO Management
  • SSL Security
  • Sales Analytics
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Third Party Integration
  • Visitor Management
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features59
  • API
  • Activity Dashboard
  • Advertising Management
  • Analytics
  • Automated Sales
  • Automatic Backup
  • Automatic Notifications
  • Backup Management
  • Behavior Tracking
  • Business Intelligence
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Categorization
  • Conditional Logic
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Engagement Analytics
  • Gift Card System
  • History Tracking
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Loyalty Program
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI DSS Compliance
  • Preview Functionality
  • Price Management
  • Product Catalog
  • Product Data Management
  • Promotions Management
  • Ratings & Reviews
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Rewards Management
  • SEO Management
  • SSL Security
  • Sales Analytics
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Third Party Integration
  • Visitor Management
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations807
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations716
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify

I've waited years for a platform like this

Reviewed 2 years ago

I have used Magento, Woo Commerce, (Wordpress) and nothing measures up to Shopify for easy of use. It is worth the monthly fee I pay.

Pros

SO easy to use. Provides analytics all on one page so I don't have to go to different websites (like Google Analytics) to figure out whats going on in my website and how customers are behaving.

Cons

NOTHING! I adore this software. I constantly tell people how amazing Shopify is.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

Share this review:

Magento Commerce

Decent e-commerce platform but still prefer Shopify

Reviewed 2 years ago

Magento is great but there are better e-commerce platforms out there, one of them being Shopify. Shopify is definitely much more intuitive and user friendly.

Pros

Magento was easy to use and I was able to get an ecommerce store setup quickly. Definitely meant for small-medium businesses. Allows you to fully customize your store and truly give your store a unique look.

Cons

Non-technical users may have a hard time using the platform and require assistant from a programmer; especially if you require additional functionality that any plugins cannot provide.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Magento Commerce

Magento is best for the Ecommerce websites ( Note : Magento is Not best if you are not technical )

Reviewed 2 years ago

Magento is Best in case you have a huge structural website like having Multistore - Multi language - Multi Currency but at other end you must have good fund to maintain that. Alternative is Shopify which is easy to use but when you need functionality in shopify its all Compromise.

Pros

- Open Source and Free - Best Community Support - Latest Version updates - Multistore - Multi language - Multi Currency and many more feature which can only Achieve by custom costly development - Best Payment Gateways inbuilt like Paypal, Brain tree, Kalrna etc Best Available Ecommerece Solution in the Market

Cons

- Speed of magento is horrible - Theme is Expensive - Extension are expensive - Developers are Expensive - Complicated Structure

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Magento Commerce

Very good for large stores that want complete customization

Reviewed a year ago

We used to use magento but recently changed shopping carts, our biggest issue with Magento was the time required to do minor changes.

Pros

Very good for large stores that want complete customization but if you're smaller and don't want to hire a developer and have to wait weeks for minor updates it may not be for you.

Cons

There is not customer support just community support, you will also need a developer to handle most customizations. It is not user friendly like Shopify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Magento Commerce

Still the best scalable e-commerce platform i've used

Reviewed 2 years ago

Am surprised that Magento sort of ranks below Joomla, drupal and shopify in current market shares but I would definitely be comfortable with only relying on Magento

Pros

Magento has been around a long time and has many stable patches released, community of forums and help along with long list of extensions/plugins. Magento structure is nice for keeping up and learning MVC. The free community edition is already enough to run full fledge e-commerce site as well as given the option to do multi-stores in the same account. As a developer i did not want a out of the block low-coding to start off with (wordpress/shopify) so its a great tool to keep up with.

Cons

Magento initially always tends to be pretty slow. The admin procedures such as exports, updating, backup, etc all seem a little unstable at times. Understanding your current state and limit of scalability(before improving it some other way) always seems questionable or hard to gauge at first.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Magento Commerce

The worst control panel in a CMS ever

Reviewed 2 years ago

I used it once, the UX was so bad and I was so frustrated. I wanted to update Magento to a newer version, but was not able to do so. I just asked my customer to move to Shopify.

Pros

Everybody says that Magento has a lot of functionalities and that, if you have a really big catalog of products, Magento is for you. I am not sure why WooCommerce or Shopify wouldn't be good for a very big catalog, though. In my case, I used Magento only once and its admin panel had such a bad UX, that I just asked my customer to switch to Shopify.