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Shopify vs Maitre'D Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Maitre'D is a POS software providing tools to manage restaurants, bars & hotels and to handle back-office with many functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,274

1,131

217

47

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

3.7

(36)

5

4

3

2

1

12

11

6

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.
Shopify is fairly user friendly. It is easy to set up and has great tutorials and other resources to help the novice or less-technology-savvy out of us.

Pros

This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.
The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.
It's a user friendly and training waitstaff is very easy. Big bold buttons and colors on the screen.

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.
Screen navigation disign is poor. Inventory management screen designs are poor.
A bit difficult to do preliminary training, easy to "get lost" in it if you're not used to it.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features61
  • API
  • Activity Dashboard
  • Advertising Management
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Label Printing
  • Loyalty Program
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Online Ordering
  • Order Management
  • Order Processing
  • PCI Compliance
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Ratings / Reviews
  • Refund Management
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Separate Checks
  • Shipping Management
  • Shopping Cart
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features23
  • API
  • Activity Dashboard
  • Advertising Management
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Label Printing
  • Loyalty Program
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Online Ordering
  • Order Management
  • Order Processing
  • PCI Compliance
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Ratings / Reviews
  • Refund Management
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Separate Checks
  • Shipping Management
  • Shopping Cart
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations880
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations8
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Shopify vs. Maitre'D

See how Shopify and Maitre'D stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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