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Shopify vs Maitre'D Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Maitre'D is a POS software providing tools to manage restaurants, bars & hotels and to handle back-office with many functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

79

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

5.7K

5

4

3

2

1

3.6K

1.6K

309

60

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

3.7

36

5

4

3

2

1

12

11

6

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.
Outstanding new version, easy to upgrade and it's what our chain accounts want and need.
The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

Service and reliability have been awful, with frequent crashes, the need to pay for every single issue from day one, and an inflexible setup that is killing our restaurant.
It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.
Screen navigation disign is poor. Inventory management screen designs are poor.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features46
  • API
  • Activity Dashboard
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Small Businesses
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Online Ordering
  • Order Management
  • Order Processing
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Refund Management
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Separate Checks
  • Shipping Management
  • Shopping Cart
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Wait List Management
  • Website Management
  • eCommerce Management
  • Total features23
  • API
  • Activity Dashboard
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Small Businesses
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Online Ordering
  • Order Management
  • Order Processing
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Refund Management
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Separate Checks
  • Shipping Management
  • Shopping Cart
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Wait List Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1318
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations11
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier