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Shopify vs Dynamics 365 Comparison

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Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$115/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,181

1,092

208

45

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

1,981

1,552

456

84

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.
While I had heard great things about Shopify and was excited about all the customizations it was very difficult to set up and I ended up closing my account after my free trial expired.

Pros

Sales team is most benefited as they feel equipped with the necessary information and they achieve better results. Page layout is very user friendly for all records, like opportunity, quote, account.
Its Great As It Provides a Great Service & Is Usefull For My Business. But There Are Some Minor Things Which need to be Fixed Overall Its Great To use.
It is an excellent platform by Microsoft that helps you with better work, intelligence and campaigns which enhances your marketing and drive sales in multitude.

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

It was premise-based and we did not have software assurance (our bad). In looking at the next iteration, and comparing it to Salesforce, there was NO comparison.
Some time ago we started using another tool and it should integrate with Dynamics. The problem is that a few years have passed and to date integration does not work very well.
Customer service is rude and terrible I had a complaint and no one help me.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features52
  • API
  • Activity Dashboard
  • Advertising Management
  • Asset Management
  • Automated Sales
  • Availability Indicator
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat
  • Collaboration Tools
  • Compliance Management
  • Content Library
  • Content Management
  • Contractor Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Document Management
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Employee Management
  • Employee Onboarding
  • Expense Claims
  • Feedback Collection
  • Financial Analysis
  • Financial Management
  • Follow-up Scheduling
  • Gift Card System
  • Graphical Workflow Editor
  • HR Management
  • Image Library
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Label Printing
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI DSS Compliance
  • POS
  • Partner Management
  • Performance Appraisal
  • Performance Reports
  • Prioritizing
  • Product Catalog
  • Product Data Management
  • Project Management
  • Purchase Order Management
  • Ratings & Reviews
  • Recruitment Management
  • Resource Allocation
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SMS Integration
  • SSL Security
  • Sales Analytics
  • Sales Integration
  • Sales Tax Management
  • Sales Tracking
  • Sentiment Analysis
  • Shipping Management
  • Shopping Cart
  • Social Recruiting
  • Subcontractor Management
  • Supply Chain Planning
  • Task Management
  • Third Party Integration
  • Time & Expense Tracking
  • Training Management
  • Trend Analysis
  • Video Conferencing
  • Visual Analytics
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features74
  • API
  • Activity Dashboard
  • Advertising Management
  • Asset Management
  • Automated Sales
  • Availability Indicator
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat
  • Collaboration Tools
  • Compliance Management
  • Content Library
  • Content Management
  • Contractor Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Document Management
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Employee Management
  • Employee Onboarding
  • Expense Claims
  • Feedback Collection
  • Financial Analysis
  • Financial Management
  • Follow-up Scheduling
  • Gift Card System
  • Graphical Workflow Editor
  • HR Management
  • Image Library
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Label Printing
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI DSS Compliance
  • POS
  • Partner Management
  • Performance Appraisal
  • Performance Reports
  • Prioritizing
  • Product Catalog
  • Product Data Management
  • Project Management
  • Purchase Order Management
  • Ratings & Reviews
  • Recruitment Management
  • Resource Allocation
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SMS Integration
  • SSL Security
  • Sales Analytics
  • Sales Integration
  • Sales Tax Management
  • Sales Tracking
  • Sentiment Analysis
  • Shipping Management
  • Shopping Cart
  • Social Recruiting
  • Subcontractor Management
  • Supply Chain Planning
  • Task Management
  • Third Party Integration
  • Time & Expense Tracking
  • Training Management
  • Trend Analysis
  • Video Conferencing
  • Visual Analytics
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations805
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations165
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Shopify vs. Dynamics 365

See how Shopify and Dynamics 365 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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