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Shopify vs Mouseflow Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Mouseflow is a user behavior recording platform that helps reveal website visitors' activities through 6 types of heatmaps,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,280

1,140

219

47

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

(71)

5

4

3

2

1

54

14

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.
Shopify is fairly user friendly. It is easy to set up and has great tutorials and other resources to help the novice or less-technology-savvy out of us.

Pros

I love being able to see where users are scrolling and reading and clicking. It is great for research.
It's a great product and their support team have been a brilliant help too.
It is literally one of the best asset that you have for your digital marketing!).

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

The Friction score is confusing as is the form Interact tag... perhaps I need to read the documentation.
Hard to search for the right recording in the user interface.
Based on our limited usage, we feel the cost is a bit high.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features61
  • A/B Testing
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Advertising Management
  • Behavioral Analytics
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Element Analytics
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Embeddable Maps
  • Engagement Analytics
  • Feedback Management
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Gift Card Management
  • Goal Setting / Tracking
  • Heatmaps
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Keyword Tracking
  • Label Printing
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multiple Site Management
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI Compliance
  • Pageview Tracking
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Radial Mapping
  • Ratings / Reviews
  • Referral Tracking
  • Refund Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Screen Activity Recording
  • Shipping Management
  • Shopping Cart
  • Site Search Tracking
  • Tagging
  • Territorial Mapping
  • Third Party Integrations
  • Time on Site Tracking
  • Usability Testing
  • User Interaction Tracking
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features37
  • A/B Testing
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Advertising Management
  • Behavioral Analytics
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Element Analytics
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Embeddable Maps
  • Engagement Analytics
  • Feedback Management
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Gift Card Management
  • Goal Setting / Tracking
  • Heatmaps
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Keyword Tracking
  • Label Printing
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multiple Site Management
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI Compliance
  • Pageview Tracking
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Radial Mapping
  • Ratings / Reviews
  • Referral Tracking
  • Refund Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Screen Activity Recording
  • Shipping Management
  • Shopping Cart
  • Site Search Tracking
  • Tagging
  • Territorial Mapping
  • Third Party Integrations
  • Time on Site Tracking
  • Usability Testing
  • User Interaction Tracking
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations883
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations27
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Shopify vs. Mouseflow

See how Shopify and Mouseflow stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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