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Shopify vs NetSuite SuiteCommerce Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

SuiteCommerce enables businesses to seamlessly connect every step of a multi-channel, multi-location business from a single,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

40000

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

5.7K

5

4

3

2

1

3.6K

1.6K

309

60

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

3.3

19

5

4

3

2

1

7

3

3

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
60%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

The platform has been extremely stable and has delivered significant growth over the years.
Thanks to the powerful web tools delivered by NetSuite our web store traffic increased 40% and sales increased 30% year-over-year.
Looks to hold a lot of information that is useful for larger organizations.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend.
Buying this was THE worst business decision I have made.
Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features46
  • API
  • Activity Dashboard
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • For Small Businesses
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitting
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Order Management
  • Order Processing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Refund Management
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management
  • Total features21
  • API
  • Activity Dashboard
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • For Small Businesses
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitting
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Order Management
  • Order Processing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Refund Management
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1312
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations10
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Shopify is the BEST e-commerce solution available.

Reviewed 6 years ago

Switching from Shopify from another software was the best decision we've made. Our online sales have more than doubled after making the switch. Plus it's a fraction of the cost. Don't hesitate, the Netsuite web platform is outdated, expensive, and as far from user-friendly as you can get.

Pros

Ease of use, Reporting, customer service

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Easy to use out of the box

Reviewed 2 years ago

We host our ecommerce website using Shopify. I have integration with Shopify and Netsuite so our orders flow to our accounting system. We had developers set up the site, but we are able to make a lot of the day to day changes and reach out to developers for the more complicated things.

Pros

It has lots of plugins available so the features and functionality seem pretty broad. I also like how a lot of maintenance can be done without a developer.

Cons

I do wish more features were native or free. They seem to know that there are a lot of third party apps that will provide services customers need, but that adds up. I wish somethings were included in the base package and not just via upgrade to Pro or with third party apps.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

NetSuite SuiteCommerce logo

NetSuite SuiteCommerce

Run!

Reviewed 5 years ago
Pros

No pros were added to this review

Cons

Expensive, limited, terrible customer service...please use Shopify, switching increased our revenue x3 first year.