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Shopify vs Peek PRO Tour Operator Software Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Peek Pro is an online booking software designed for tour operators of all types! Get your FREE DEMO today and increase your bookings!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5.1K

5

4

3

2

1

3,278

1,488

281

58

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

683

5

4

3

2

1

581

67

14

8

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.

NB

Natasha B.

I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.

JD

Jovana D.

Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.
AvatarImg

Tenyo P.

Pros

The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.

K"

Kyle ".

Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.

JT

Jeff T.

I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.

EG

Elyse G.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.

AR

Anonymous Reviewer

Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
AvatarImg

Heather W.

Bad practice, leaves a bad taste in the mouth. No other company does that.

LB

Lana B.

Cons

Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.

JJ

Jennifer J.

Possibly fraudulent - definitely misrepresenting their service and product.

GG

Gina G.

Does not have all the functionality I need. What I really disliked most about this company is the accounting department.

JJ

Jennifer J.

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features44
  • API
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Automated Scheduling
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Cataloging/Categorization
  • Central Reservation System
  • Channel Management
  • Client Database
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Scheduling
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Online Booking
  • Online Payments
  • Order Management
  • Order Processing
  • Package Creation
  • Payment Processing
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-time Updates
  • Refund Management
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features53
  • API
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Automated Scheduling
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Cataloging/Categorization
  • Central Reservation System
  • Channel Management
  • Client Database
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Scheduling
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Online Booking
  • Online Payments
  • Order Management
  • Order Processing
  • Package Creation
  • Payment Processing
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-time Updates
  • Refund Management
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1203
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations22
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Awesome for a small business

Reviewed 3 years ago

Loved it and would recommend it to anyone trying to create a small business or just sell some stuff

Pros

Very easy to set up and get going. Can accept many types of payments. and from the Purchasing side of it, it is very easy for customers to shop and check out.

Cons

Not much I didn't like. initially was confusing creating my site, but that was just operator error.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

User friendly

Reviewed 2 years ago
Pros

I am not a computer pro, but I found this software very easy to use.

Cons

I don't have any complaints, everyone was very helpful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

Nothing easier for eCommerce

Reviewed 4 years ago
Pros

I Love how quick and easy it is to set up a shop. I used it to collect initial product orders, and validate my business Idea!

Cons

The Shopify Pro option is a little cumbersome to start

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Shopify logo

Shopify

Useful but has limitations

Reviewed 3 years ago

Shopify Pro gets you support much more quickly and is oftentimes helpful

Pros

You can easily set up and get a store running

Cons

Any additional features (that most stores would have) require additional apps that you have to pay for and that make the shop's pages more complex (for loading)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Shopify logo

Shopify

Shopify Review

Reviewed 3 years ago

Pro free trail and you can reach more customers and cons bad customer service

Pros

It can help you set up a ecommerce business with a storefront and web tools, Shopify also offers a free trail to see if it works for your particular business. The monthly price is pretty reasonable and It has over 300,000 Stores .So it looks like to me it one of the most popular.

Cons

I personally had a horrible experience with them about 3 months ago.I bought an item from a store via shopify I reached out to the stores email and no answers for week.So if your orders weren't correct there's no way of getting a answer back from the store.Whiçh left me to file a complaint with spotify,and I never got a hold of them at all,The stores owner finally emailed me back and sent me my missing products So be warned no customer service at all.I won't be ordering anything through them again What a headache.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Industry Standard. Eco-system.

Reviewed 5 years ago

Shopify has matured into the best-in-class cart platform solution for stores from small to large. The developer community/apps store (the eco-system) is deep and wide and mature. If you can't do it with Shopify + apps, you probably don't need it.

Pros

Apps Developers Themes 24/7 support

Cons

Not all apps are perfect. Checkout is locked down (this is also a Pro)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

Shopify is great

Reviewed 2 months ago

So easy to use and very affordable

Pros

Easy to use and change templates and add products

Cons

The Shopify pro is a bit expensive so I stuck to the basic plan

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Shopify logo

Shopify

Shopify Review

Reviewed a month ago

I do not recommend Shopify at all. They do not communicate about updates or changes and I have lost hundreds of dollars through my online store and have not been able to recoup my losses.

Pros

They sure do know how to lure you in, that is the only pro (for them).

Cons

Too many to list, but the man one is that I ran into way too many issues trying to set up the store and customer service was not helpful at all.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

Shopify has some flaws but it is still the best for customers

Reviewed 2 months ago

My Shopify was pleasant quick search to payout and no negative cause in the order purchased.

Pros

The pro is that I had to get assistance via customer service they were helpful within beyond.

Cons

Nothing that I expected to bring a negative cause in my decision.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

Shopify for Retail Store

Reviewed 3 years ago

Great experience for the non pro plan. Anyone can build a site with their premade templates and lots of free options.

Pros

How easy it is to list an item and make a sale. Love the built in discount features.

Cons

The glitches in searching within a store and the customer support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Shopify logo

Shopify

Best palteforme for e-commerce

Reviewed 3 months ago

an application that I recommend that it be for dubetants. same thing for the pro come on friends make the most of it

Pros

convenient application with reasonable price. everything at hand I have no problem with this application

Cons

I don't receive the notifications so I have to check manually otherwise it's good

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

Great tool

Reviewed 3 years ago

We are selling all over the world with Shopify. It has been great.

Pros

If pro or beginner, Shopify is a very good tool to start your online business. The easy of use for many different apps is great.

Cons

Sometimes new apps do change things on the themes or in the other apps you are using and is is difficult to debug.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Shopify logo

Shopify

Fastest way to open an ecommerce store

Reviewed 2 years ago

My overall experience with Shopify was satisfactory. I still manage a couple of the Shopify site for my clients. Though opted out to use for our own eCommerce sites.

Pros

What I really like is its user interface and powerful option to build an eCommerce site without thinking about technical details of a website. It is indeed the fastest way to build an online store.

Cons

What I really do not like is, it lacks many essential pro plugins and the important ones are pretty expensive than other free Wordpress options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

Shopify -- Worth your money?

Reviewed 3 years ago

Overall, I would use Shopify again and again due to the different templates that the software provides to the users. There has never been an easier way to create website for your brand, personal business or any other online presence.

Pros

There are multiple pros on this useful tool to create websites for either your personal website, your brand, your business or many other things involving online shopping/presence. Another pro for this tool is the functionalities within this software allowing you to increase your presence online with different templates to choose from.

Cons

The only thing I disliked about the software is that there's multiple templates but some of them are not 100% customizable. Sometimes the tools don't work 100%

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

Shopify

Reviewed 5 months ago

me as non Professional in e-commerce domaine, shopify offers me a complete tool for effectively creating and managing my e-commerce site without necessarily being a digital pro.

Pros

A very powerful tool, Shopify is nonetheless user-friendly and adapts perfectly to all sizes of online stores. Shopify is one of the most popular e-commerce solutions out there.

Cons

the time I spent working with Shopify prompts me to say : Suffice to say that there is very little chance of seeing this platform disappear.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Shopify logo

Shopify

Shopify has a lot of great features but they are also missing a ton of simple stuff.

Reviewed 4 years ago
Pros

Very easy to set up, monitor, and maintain. Integrates well with many things. Shopify pro with the Flow app is really great for setting up automations and trigger events.

Cons

The notes field in an order is not searchable. They also do not have a native serial number field. Both of those seem pretty basic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

My Shopify experience

Reviewed 2 years ago

I was able to start up and get going without any hiccups or frustration.

Pros

Ease of use. Shopify was great for me because I have no experience with webpage design or coding. This allows you to look like a Pro, without actually being one!

Cons

It’s slightly pricier than what I used before but it’s worth every penny. Other than that I have nothing negative to say about my experience with Shopify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

Your online store must go through Shopify

Reviewed a year ago

When I was new to the application I felt lost, so don't hesitate to switch to the paid version to benefit from more freedom, the free version is quite limited. We have lots of information available on the net regarding the use of Shopify, I helped myself a lot by professionals giving their explanation, I was able to set up a decent site. I'm not a pro yet, I have a lot of room for improvement ... it takes time

Pros

You don't have to be an expert to use Shopify. Shopify is a super simple toolkit with a lot of stuff already set up. The easy configuration of the store of many applications are present in their catalog, free or paid. Possibility of its online store as we master it. A beginner with a lot of wise advice can make a great online store. Many tutorials available on youtube, proof of its success.

Cons

A professional web presence in an e-commerce context requires a long learning process and many steps and lessons to learn along the way, but for dedicated developers and entrepreneurs, the app It may take a long time to learn all the features. Shopify is a really viable tool for establishing a web presence in the field of e-commerce. Lots of application choices to add. No weak point to report, it's a tool that takes time to master

This review was translated from French. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

I've used shopify for business and e-commerce.

Reviewed 4 years ago

I've set up plenty of profitable e commerce sites that have well paid for the subscription and costs of integration apps.

Pros

Very easy to set up, and they have beautiful themes. Lots of integrations for e-commerce.

Cons

It's quite expensive, and they don't offer multi-site hosting plans. Would be nice if they had a package for hosting multiple sites, instead of charging a pro plan for each individual site.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

Shopify Is The Best User Friendly Program For E-Commerce Based Business

Reviewed 4 years ago

Great. Honestly is so user friendly. I highly recommend it. It is very rarely down and was extremely easy to learn as I had no knowledge of this program prior to using and within days I was a pro at using it.

Pros

It is incredibly user friendly, customer service is amazing especially if you have a pro plan, just about every other website has a plugin for it. It is widely used and is the industry standard these days. It was way easier for me to learn than magento was. There are plenty of plans for all sizes of your business and they all are pretty affordable.

Cons

Im not sure if they have fixed it now as it has been about 3 months since I've used it, but I wish when a user made changes, it showed which user made these changes. Sometimes when you have a few people using the account, things get messed up and it would be nice to see who messed things up so we can teach them how to use the software properly instead of a whole team getting reprimanded.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

Shopify makes everything easier

Reviewed a year ago

I love using Shopify because it’s user friendly and thus saves me a lot of time. The theme choices and app options are excellent do you can really enhance your website and make it look professional.

Pros

It’s very user friendly with lots of options to help business growth and development. Customer service is fast and efficient. They are very helpful and friendly and easy to get a hold off. Constant updates and apps to add to your site means you stay up to date with new trends and features. Also Shopify integrates easily with a lot of things you need like Facebook catalogue, other wholesale sites etc. You can basically transfer over your inventory in 1 click. You also get great discounted rates on shipping.

Cons

It is more expensive than other options plus to integrate anything eg. Instagram, email newsletter function, galleries etc you need to pay for an app. Some apps are free but very few. A lot of features are only available on the more expensive pro plan.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

The best platform out there!

Reviewed 3 years ago

I wish I would have had Shopify from the very beginning. I would have saved a lot of money, time and effort. I would highly recommend.

Pros

When starting my business I tried several website platforms. I was not a pro, but nothing seemed to be what I needed. When I finally got set up with Shopify I was floored with how much they had to offer. Especially with someone who was clueless on so much. They have easy to use functions and helpful apps.

Cons

I can't complain about much of anything. Shopify itself is amazing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

Easy to use out of the box

Reviewed a year ago

We host our ecommerce website using Shopify. I have integration with Shopify and Netsuite so our orders flow to our accounting system. We had developers set up the site, but we are able to make a lot of the day to day changes and reach out to developers for the more complicated things.

Pros

It has lots of plugins available so the features and functionality seem pretty broad. I also like how a lot of maintenance can be done without a developer.

Cons

I do wish more features were native or free. They seem to know that there are a lot of third party apps that will provide services customers need, but that adds up. I wish somethings were included in the base package and not just via upgrade to Pro or with third party apps.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Anybody Can Start Their Own Business at Anytime

Reviewed 3 years ago

Overall, I love Shopify very much.

Pros

I used Shopify when I started my first business during college about a year ago. I had no knowledge of e-commerce, web-design, or business. Shopify has a lot of resources, tools, and a community that makes it easy to find answers. The support team and live chat is so helpful and quick to answer important questions. I love that Shopify makes it possible for ANYONE to start a business.

Cons

There are many apps that you can add to the store if you want other features and benefits. This is mostly a pro, but for a beginner it can be overwhelming to understand what you do or don't need for your store. The price also begins to pile up if you add a lot of apps.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

Good software for building your own site and importing existing customers and products.

Reviewed 4 years ago
Pros

Shopify is one of the few platforms that provides their Point of Sale system which works with ecommerce systems to allow any updates of merchandise and inventory to be made instantly. This is by far the biggest pro of Shopify. It also has blogging capabilities which is a great way of advertising products. The CSV is a handy way to import existing customers and product information.

Cons

The back end is NOT easy to learn. You are going to have to get some on-line training in order to build your 'collections" , don't say "categories". Shopify has their own jargon, maybe because they use liquid. Even if you know HTML & CSS, it won't help you much. You will find yourself getting frustrated and will probably want to hire a Shopify Expert (they aren't cheap). Also, while Shopify offers many add-ons very few of them are free.