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Shopify vs Productsup Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

The only global, strategic, scalable platform able to master all P2C information value chains across any market, any channel, any technology.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1000

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

6.3K

5

4

3

2

1

4K

1.8K

336

69

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.9

33

5

4

3

2

1

29

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

Great experience working with the reps. Great technology that we're fully integrating as an important part of our technology stack.
Ease of use, level of expertise from support, willingness to help figure out account solutions; best overall feed product I've worked with.
It's intuitive and robust help area is great. Also the responsiveness of Productsup support is highly valued.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

Probably the biggest drawback is the lack of a change history and user permissions. There is no view access and once you make a change there's no going back.
Granularity or Error Messaging to assign Error notifications by type to different people is not quite there but you still are able to set many notifications to a group.
It is not an intuitive interface and is difficult to use without consulting customer service.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features48
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Content Creation
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Mapping
  • Data Modeling
  • Data Quality Control
  • Data Security
  • Data Synchronization
  • Database Publishing
  • Digital Asset Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Filtering
  • For Retail
  • For Small Businesses
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Localization Automation
  • Marketplace Integration
  • Master Record Management
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Order Management
  • Payment Processing
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Supplier Management
  • Templates
  • Third-Party Integrations
  • Website Management
  • eCommerce Management
  • Total features42
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Content Creation
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Mapping
  • Data Modeling
  • Data Quality Control
  • Data Security
  • Data Synchronization
  • Database Publishing
  • Digital Asset Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Filtering
  • For Retail
  • For Small Businesses
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Localization Automation
  • Marketplace Integration
  • Master Record Management
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Order Management
  • Payment Processing
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Supplier Management
  • Templates
  • Third-Party Integrations
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1920
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations15
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net