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Shopify vs Salesforce Platform Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,357

1,170

221

48

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

84

76

18

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I've been super happy with it and their product only gets better and better as more third-party companies have smooth integrations.
Most satisfied software and the website ever,categories and edditing methods are perfect and easy as nothing,even for a person who dont know about website creating, im satisfied.
Good, I have recommended it to multiple friends. I think it could use some updating but overall it's a great startup for businesses.

Pros

It is very user friendly, offers great customization, and is great when it comes to keeping all tasks organized and on track.
The clear sections and adaptability of the platform is really amazing. Its hopeful that its shortcomings will be taken care of in the near-future releases.
I love it's customizability, the app exchange, and the Salesforce Community. The app exchange is great for free (or sometimes paid) solutions to add to your Salesforce instance and its capabilities.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

Just after logging in, the wait time is considerably higher than Classic's and is very annoying to sit around while it loads with the latest update's mascot watching your frustration.
The product is so embedded in all that we do and are and with a lack of comparable products to move to, we feel like we are trapped and forced into paying the new prices every year.
Additional features can be pricey, customer service is terrible, they'll charge you for everything additional.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features61
  • API
  • Access Controls/Permissions
  • Accounting
  • Action Management
  • Activity Dashboard
  • Advertising Management
  • Alerts/Notifications
  • Approval Process Control
  • Benchmarking
  • Business Process Automation
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Compatibility Testing
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Debugging
  • Deployment Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Recognition
  • Event Tracking
  • For Developers
  • Geolocation
  • Gift Card Management
  • Goal Management
  • Graphical User Interface
  • Image Library
  • Integrated Development Environment
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Iteration Management
  • Label Printing
  • Mobile Access
  • Mobile Commerce
  • Mobile Development
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Negative Feedback Management
  • No-Code
  • Order Management
  • Order Processing
  • PCI Compliance
  • Performance Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Pulse Surveys
  • Question Library
  • Ratings / Reviews
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Software Development
  • Source Control
  • Task Progress Tracking
  • Third Party Integrations
  • Visual Analytics
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features47
  • API
  • Access Controls/Permissions
  • Accounting
  • Action Management
  • Activity Dashboard
  • Advertising Management
  • Alerts/Notifications
  • Approval Process Control
  • Benchmarking
  • Business Process Automation
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Compatibility Testing
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Debugging
  • Deployment Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Recognition
  • Event Tracking
  • For Developers
  • Geolocation
  • Gift Card Management
  • Goal Management
  • Graphical User Interface
  • Image Library
  • Integrated Development Environment
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Iteration Management
  • Label Printing
  • Mobile Access
  • Mobile Commerce
  • Mobile Development
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Negative Feedback Management
  • No-Code
  • Order Management
  • Order Processing
  • PCI Compliance
  • Performance Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Pulse Surveys
  • Question Library
  • Ratings / Reviews
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Software Development
  • Source Control
  • Task Progress Tracking
  • Third Party Integrations
  • Visual Analytics
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations942
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations320
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Shopify vs. Salesforce Platform

See how Shopify and Salesforce Platform stack up against each other by comparing features, pricing, ratings, integrations, security & more.