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Shopify vs SellerActive Comparison

Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Efficiently sell more on key marketplaces with SellerActive – a multichannel product listing management platform with powerful...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,181

1,092

208

45

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

(30)

5

4

3

2

1

16

11

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.
While I had heard great things about Shopify and was excited about all the customizations it was very difficult to set up and I ended up closing my account after my free trial expired.

Pros

This program streamlined our inventory management needs. It has been amazing to see a company that's so dedicated to helping their customers.
It's a great value for the money and the customer service is always prompt and eager to resolve any issues that we've had arise.
I can't believe how amazing this platform is. Everyone I've worked with is EXCELLENT.

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

Product listing efforts must be duplicated on between SA and most Marketplaces. Their Tech Staff is a bit lagging in getting new features completed...but most users will not run into this issue.
We have an EXTREMELY convoluted and demanding system to deal with and worked with ChannelAdvisor first. Of course they are the RollsRoyce of this business space and their prices reflect that.
The latest changes regarding inventory management is still unstable, managing the Amazon FBA inventory the filters are not as responsive as in the past.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features52
  • API
  • Activity Dashboard
  • Advertising Management
  • Alerts / Escalation
  • Automated Sales
  • Automatic Notifications
  • Batch Processing
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Distribution Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Filtered Views
  • Gift Card System
  • Image Library
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Label Printing
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI DSS Compliance
  • Prioritizing
  • Product Catalog
  • Product Data Management
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Stock Management
  • Tagging
  • Template Management
  • Third Party Integration
  • Transaction History
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Integration
  • eCommerce Management
  • Total features44
  • API
  • Activity Dashboard
  • Advertising Management
  • Alerts / Escalation
  • Automated Sales
  • Automatic Notifications
  • Batch Processing
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Distribution Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Filtered Views
  • Gift Card System
  • Image Library
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Label Printing
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI DSS Compliance
  • Prioritizing
  • Product Catalog
  • Product Data Management
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Stock Management
  • Tagging
  • Template Management
  • Third Party Integration
  • Transaction History
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations804
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SellerActive

Good for some things

Reviewed 2 years ago

Nice guys, but not a match for anything with Shopify or with QBO.

Pros

Brings all my channels into one dashboard and easy shipping.

Cons

Does not integrate with Shopify well. Orders that are discounted in Shopify, ie 10% off, report at full price in Seller Active, thereby your sales reports are not accurate. Also, POS sales do not report at all, thereby your inventory is not accurate. Does not integrate with Quickbooks Online.

Vendor response

Hi Troy, thanks for reviewing us, we appreciate you getting in touch. Sorry it's taken so long to get back to you ¿ we were working with Shopify on the notes from your review. Unfortunately, Shopify doesn't display discount promotions per item. However, since your review posted, we've worked with Shopify to update SellerActive orders reports to account for discount promotions. As for POS Sales, we've taken your feedback on board and are looking into the issue. Thanks again for sending this info through.

Shopify vs. SellerActive

See how Shopify and SellerActive stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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