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Shopify vs SiteMinder Comparison
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Overview
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between
SiteMinder is a suite of integrated cloud-based solutions for globally listing hotel rooms, marketing business, accepting...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$29/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
£29
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.5
5
4
3
2
1
2,181
1,092
208
45
36
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.
While I had heard great things about Shopify and was excited about all the customizations it was very difficult to set up and I ended up closing my account after my free trial expired.
Pros
I work with many hotels, and having a tech solution that helps me save time and save money to the hotel is a must.
This is a fantastic product. Has helped our organisation a lot.
If TheBookingButton could integrated in same windows with our website that would be great.
Cons
Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.
Cons
There is no one in charge, you cannot speak to anyone in authority to get anything done and they refuse point blank to deal with any suggestions, let alone complaints.
It logs out very fast, so sometimes you have to fill out the same information twice, which is annoying. It doesn´t registrate allways cancelled reservations.
I reported this issue in 2018 and was guaranteed that it would be looked into, but a year later and it is exactly the same. The iPhone app is one of the worst apps I've ever used.
Key features
- Total features52
- API
- Activity Dashboard
- Advertising Management
- Automated Sales
- Budgeting
- Business Intelligence
- Channel Management
- Content Library
- Content Management
- Customer Accounts
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Drip Marketing
- Electronic Payments
- Electronic Signature Capture
- Email Alerts
- Email Invitations & Reminders
- Email Marketing Management
- Email Templates
- Geographic Maps
- Gift Card System
- Image Library
- Inventory Management
- Inventory Tracking
- Label Printing
- Mobile Integration
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple User Accounts
- Online Booking Integration
- Order Management
- Order Processing
- PCI DSS Compliance
- Partner Portal
- Product Catalog
- Product Data Management
- Ratings & Reviews
- Real Time Reporting
- Retail Inventory Management
- Returns Management
- Room Booking
- SEO Management
- SSL Security
- Sales Tax Management
- Shipping Management
- Shopping Cart
- Social Network Marketing
- Third Party Integration
- Visual Analytics
- Website Integration
- Website Management
- eCommerce Management
- Total features17
- API
- Activity Dashboard
- Advertising Management
- Automated Sales
- Budgeting
- Business Intelligence
- Channel Management
- Content Library
- Content Management
- Customer Accounts
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Drip Marketing
- Electronic Payments
- Electronic Signature Capture
- Email Alerts
- Email Invitations & Reminders
- Email Marketing Management
- Email Templates
- Geographic Maps
- Gift Card System
- Image Library
- Inventory Management
- Inventory Tracking
- Label Printing
- Mobile Integration
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple User Accounts
- Online Booking Integration
- Order Management
- Order Processing
- PCI DSS Compliance
- Partner Portal
- Product Catalog
- Product Data Management
- Ratings & Reviews
- Real Time Reporting
- Retail Inventory Management
- Returns Management
- Room Booking
- SEO Management
- SSL Security
- Sales Tax Management
- Shipping Management
- Shopping Cart
- Social Network Marketing
- Third Party Integration
- Visual Analytics
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations804
- Authorize.net
- BigCommerce
- Constant Contact
- Dropbox Business
- Google Analytics
- Magento Commerce
- Mailchimp
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations25
- Authorize.net
- BigCommerce
- Constant Contact
- Dropbox Business
- Google Analytics
- Magento Commerce
- Mailchimp
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Shopify vs. SiteMinder
See how Shopify and SiteMinder stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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