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Shopify vs Square for Retail Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Category Leaders

Square for Retail is a point of sale (POS) system for retail businesses, with integrated inventory management, customer profiles,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

60

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5.1K

5

4

3

2

1

3,278

1,488

281

58

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

418

5

4

3

2

1

322

78

8

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.

NB

Natasha B.

I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.

JD

Jovana D.

Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.
AvatarImg

Tenyo P.

Pros

The super cheap and easy to use interface is awesome. Being able to carry a card reader at all times has improved the way I take deposits for gear rentals.

AL

ANDREW L.

The compactness of it was definitely appreciated and it was nice to have one, easy to find location for all the important statistics.

JR

Jonathen R.

The ease of use, the sleek feel, great customer service and great rates. I trust Square with my business and so should you.

LK

Lauren K.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.

AR

Anonymous Reviewer

Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
AvatarImg

Heather W.

Bad practice, leaves a bad taste in the mouth. No other company does that.

LB

Lana B.

Cons

I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.

MA

Melanie A.

A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized. I provided the following to square.

MA

Melanie A.

Square permits fraudulent chargebacks against your company.

MA

Melanie A.

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features44
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Clock In / Out
  • Commission Management
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Gift Card Management
  • Historical Reporting
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Label Templates
  • Location Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Order Entry
  • Real-time Updates
  • Receipt Management
  • Refund Management
  • Remote Order Entry
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Website Management
  • eCommerce Management
  • Total features79
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Clock In / Out
  • Commission Management
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Gift Card Management
  • Historical Reporting
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Label Templates
  • Location Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Order Entry
  • Real-time Updates
  • Receipt Management
  • Refund Management
  • Remote Order Entry
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1203
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations24
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

SHOPIFY FLEXIBIITY FOR THE MOBILE MERCHANT

Reviewed 4 years ago

The Shopfiy system continues to impress us daily as we continue to find new features or they update the software with new features that make our retail management easier. The system is continually in a spiral development and I assume adapts to client provided feedback. The latest function we found that impressed us is the ability to utilize our mobile phones to scan a bar code on a product when processing a transaction and have it added to the cart of the client. We have bar code scanners that we use, but this was a nice backup feature in case our bar code scanner is not working and we are at a remote event site away for replacement bar code scanners.

Pros

Utilizing Shopfiy for our retail management has been an incredibly wise decision for our business model. We operate both an online store but also an in store retail operations as well as a mobile retail when attending events. Shopify's flexibility to meet all three of these requirements has been second to none. The system has allowed us to have more frequent promotional sales, highlight retail items for special pricing for inventory clearance, and allows for special discounts. The inventory management capability has allowed for much more accurate inventory monitoring and reordering of retail items. This list of things we like most goes on and on.

Cons

The only thing that would be a draw back is our monthly cost of this software. We receive a non-profit discount for the monthly cost, but a lower cost would always be beneficial for the organization as well as lower processing fees, but their fees are pretty much industry average.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Shopify Software

Reviewed 9 days ago
Pros

I like the easy and simplicity of the integrity for selling retail items.

Cons

The cost is what I dislike most about this software- maybe it's because I do not have many in-person customers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Shopify - a good option!

Reviewed 3 years ago

Shopify solves a big need if you have an e-retail component of your business. For my clients who need to have retail on their websites, it's my top recommendation.

Pros

Shopify is very user friendly and seems to be one of the best in the industry. I recommend it to my clients who have e-retail needs and so far all have been very satisfied. The integration into the Websites is very easy and works well.

Cons

I really do not have any cons for Shopify. From my experience, it has been easy to use and the customer service has been good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Shopify logo

Shopify

My Shopify Review

Reviewed a year ago

Highly recommended for people who want to start a online retail business.

Pros

You can literally have a store online, customers making purchases of their choice. With detailed information on products. Easy with very secure payments. There are multiple plugins & themes making your store stand out from the rest. Online retail store which is your main website. On Facebook, there's a tab where users can access your store & make purchases. On Messenger you can send a direct message to customers who are interested in your products. With Amazon, it allows you to manage Amazon listings & Shopify products in one location. On Instagram you can make posts shop able for example adding price tags & details on the product.

Cons

Its not a free platform to use. Monthly subscription cost. 14 free trial not enough for a upcoming individual/s who want to get started with Shopify. To get the advanced Shopify costs $299 which is expensive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Shopify logo

Shopify

One of the best platforms out there

Reviewed 3 years ago

We loved the inteface & overall design, however we opted for a different platform that didn’t have a %fee over sales.

Pros

It looks good & it has so many useful built in features.

Cons

Its kind of expensive, especially when it comes to retail.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

shopify

Reviewed 15 days ago
Pros

great alternative to Etsy and other retail sites

Cons

can be glitchy at times but otherwise no issues to report

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Shopify has taken all the hassle out of our retail.

Reviewed 21 days ago

I wouldn't know what to do if we didn't have Shopify for our retail!

Pros

We are a Hotel. So when we started to sell t-shirts and books ect it was very different from our usual customer experience. Every since we started with Shopify it has mad expelling a must and only adds about 2 mins to our check in/check out routine. And it's Sales report is easy to read and easy laid out perfectly for us to add to our nightly audit.

Cons

This software is 4 star. No bugs. Easy to learn and easy check out!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

Shopify is the BEST

Reviewed 2 years ago

Awesome. I HIGHLY recommend Shopify if you're looking for a to build your retail website on.

Pros

Shopify is one of the best, if not the best, online store builder. It is so easy to use, have great analytics and the set up team is awesome.

Cons

Sometimes I have a hard time getting the reports I need on the app. It can be a bit cumbersome getting the dates right, but I don't know why.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Shopify logo

Shopify

Shopify

Reviewed 3 years ago
Pros

Good platform that has many retail spaces on it, one in all

Cons

A little hard to distinguish between retail spaces if you have been shopping around - kind of get lost

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

A Great and Convenient Way to Sell Your Stuff

Reviewed 4 years ago
Pros

Shopify is fantastic in the commercial retail and personal retail businesses as you do not have to be an accredited business to list items for sale. Anyone can sell their products or belongings using this secure, convenient app. The interface is very user-friendly, including their phone app.

Cons

The store builder for building an online store/website leaves a bit to be desired, but this is from a technical stand-point from a person who has had complete control over the coding of their websites in the past.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

Great for tracking inventory and creating an online store!

Reviewed 3 years ago

Shopify has made selling retail a breeze for us. Considering we don't have a brick and mortar business that's suitable for retail, we're able to offer our clients a way to purchase things form us in an easy and safe way. Our sales have quadrupled since using Shopify!

Pros

It's super easy to set-up! You can customize the store with your own branding and it makes collecting payments a breeze either online or in person with their easy to use app.

Cons

I have yet to find something I don't like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

We've moved all our websites to Shopify

Reviewed 3 years ago

Our retail websites are working smoothly and effectively using Shopify

Pros

Easy integration with third party tools and systems such as ad networks, tracking tools, affiliate networks, etc.

Cons

While it has myriad features, if you want something not supported "out of the box," that's not easy to implement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

Great for giving people a foot in the door

Reviewed 3 years ago

I had a great experience, it gave me the opportunity to try out whethef or not i was ready to to take that step forward , without having to put a huge investment on the line

Pros

I like that it helps people just trying to start a buisness from the ground up the tools and support they might not otherwise have.

Cons

Its a bit retail focused which mot everyone is looking to start their buisness in that feild.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

Your eCommerce starter platform

Reviewed a year ago

Amazing for what it is and the price you pay. Besides that, there are tons of plugins to choose from, both paid and free.

Pros

If you want to start an eCommerce store, then go for Shopify, easy to use, quick to implement, premade designs, and scalable. It's also good for mid-size businesses. You don't need a developer to start a store.

Cons

Limited options for customizing the platform. If you have a different business model than a retail traditional one then probably Shopify is not the best way to go.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

The Shopify platform is a richly supported online and retail solution

Reviewed 3 years ago

I've attended a Shopify master class speaker event, done some studying along a roadmap towards certifications on the platform, and I've begun some nominal work upon creating web stores as a developer seeking to start establishing an E-commerce and brand management solution.

Pros

There are many aspects to the Shopify software platform, including 3rd party app development, e-commerce, retail Point-of-Sale hardware, affiliate programs for referring merchants, professional learning articles and paths to professional certifications of the Shopify platform. In addition, the Shopify experience, for users, admins, developers, partners, etc. is richly engaging with Shopify retail store events, here in downtown Los Angeles. Shopify's retail store presence features master classes from professionals who have successfully launched brands and online and physical stores using Shopify's technology and features, as well as their own third party establishments which integrate nicely within the Shopify platform.

Cons

There's a high learning curve to establishing a professional web presence in an E-commerce setting, and many steps and lessons to learn along the way, but for dedicated developers and entrepreneurs, the Shopify app is a truly viable tool for establishing an E-commerce web presence.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

Shopify Review

Reviewed 2 years ago

Generally a very strong product. Customer service was helpful in resolving over the phone a problem preventing the software from importing into QuickBooks.

Pros

The ability for the product to import into QuickBooks is very helpful for a small retail shop. There's also the ease of pulling sales data for whatever range of time you need.

Cons

A little complicated with the various sales screens, and took some getting used to. And gets a little tricky when the customer uses a gift card.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

The Go-To Solution For E-Commerce

Reviewed 3 years ago

Shopify helped me maximize my profits by providing a fully customizable e-commerce platform that had me up and running in no time.

Pros

Shopify has been the go-to platform for my online retail stores. The ease of use makes set-up quick yet the ability to fully customize your store is unparalleled.

Cons

I don't have any complaints about Shopify. The robust feature set allowed me to do everything I needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify logo

Shopify

Shopify makes things simple

Reviewed 10 months ago

We're solving the problem of having one system for everything which is ideal!

Pros

I used Shopify while working in a retail setting every day. This system made everything better and easier to work with!

Cons

There could be more training available, but I may just not be aware of what's already out there for this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Shopify logo

Shopify

Shopify and Shopify Retail POS

Reviewed 6 years ago
Pros

Shopify online and Shopify Retail sync up well. Setting up an online store is easy and there are several themes available.

Cons

In the 3 months since we added the Retail Package, we have discovered a major bookkeeping problem for us. We have over 100 layaway orders. When a payment is made after the original order was created, there is no way for our regular staff to print a receipt with the date a new payment is made. This creates a big problem for our customers that want to see the date each payment is made. We have reached...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Shopify is a slick and user friendly software

Reviewed 4 years ago
Pros

- Easy interface - Non coders can modify their page, and the stats are fantastic to determine how to improve your retail page.

Cons

There is very little to complain about regarding shopify. The fee for users can be pricey if you arent bringing in a good revenue, otherwise no issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Great for all shops!

Reviewed a year ago

It has been great! Since I've worked at the company, we've used Shopify and it has always been user friendly!

Pros

I love that we can see our exact sales across all channels, with ecommerce and retail. It is super helpful!

Cons

I don't have any cons that I can think of. We're able to integrate all of our softwares with Shopify!