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Shopify vs Stitch Labs Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Stitch is an inventory and order management platform built for modern, high-growth brands.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

799

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,392

1,191

223

50

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

135

34

6

8

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

I've been super happy with it and their product only gets better and better as more third-party companies have smooth integrations.

SH

Sam H.

Most satisfied software and the website ever,categories and edditing methods are perfect and easy as nothing,even for a person who dont know about website creating, im satisfied.

KB

Kavinda B.

Good, I have recommended it to multiple friends. I think it could use some updating but overall it's a great startup for businesses.

Schanel W.

Pros

Its winning feature for me is it can now integrate with WooCommerce. For a cloud system with inventory management and purchase order system, this is the best deal of all the programs out there.

DB

Deborah B.

The support from the team is outstanding. I recommend Stitch to other product-based business owners all the time.

So

Susan, owner of This Charming Candy

Fantastic support, online chat and phone support is superb. Easy interface and integration with woo and ship station.

Brick R.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.

AR

Anonymous Reviewer

Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.

Heather W.

Bad practice, leaves a bad taste in the mouth. No other company does that.

LB

Lana B.

Cons

There really isn't much I dislike and what I do dislike seems minor and petty to complain about.

TS

Trevor S.

This APP has cost me countless hours of time and money to fix and it still does not work. Customer service has been impatient and quick to blame other programs.

AR

Anonymous Reviewer

I really wanted to love stitch but to me my experience with them was a total disaster. Emailed them about our bad experience and problems we found.

WJ

Weiwei J.

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features61
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Availability Management
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Commission Management
  • Content Library
  • Content Management
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Estimating
  • Forecasting
  • Gift Card Management
  • Image Library
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Printing
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI Compliance
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring Orders
  • Refund Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Automation
  • Sales Forecasting
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Visual Analytics
  • Warehouse Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features68
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Availability Management
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Commission Management
  • Content Library
  • Content Management
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Estimating
  • Forecasting
  • Gift Card Management
  • Image Library
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Printing
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI Compliance
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring Orders
  • Refund Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Automation
  • Sales Forecasting
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Visual Analytics
  • Warehouse Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1009
  • AWeber
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations41
  • AWeber
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

The Best Ecom Platform Out There

Reviewed 3 years ago

I would highly recommend Shopify.

Pros

Very easy to use with feature add-ons. Connects with many different systems like Quickbooks or Amazon or Vendor POS. Allows you to do custom programming per product page. Can fully upload your product list.

Cons

The greatest limitation of the Shopify is that it does not allow you to track multiple warehouses. This has made it difficult to use Shopify POS. We are currently looking at working with Stitch Labs to allow a differentiation between different warehouse stocks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

Great way to get your e-shop up and selling quickly.

Reviewed 2 years ago

Getting my site up was a snap!

Pros

I love how easy it is to set up a new eCommerce store. The software integrates well with my other platforms (Stitch Labs and Ship Station). There are many lovely themes available -- most are responsive so they display properly on mobile devices. Integrates well with most payment acceptance software.

Cons

It's a bit pricey. They no longer integrate with MailChimp. They do not allow payment processing for vaping products. Website response times could be better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Stitch Labs logo

Stitch Labs

Stitch Review

Reviewed 4 years ago
Pros

Offers the inventory support that a smaller business may need and integrates with multiple systems (square, shopify, shipstation, etc.)

Cons

Reports don't always work and the system can run slowly at times. Hard to manage consignment sales with this system

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

The long search...

Reviewed 8 years ago

So I started selling and setting up online stores back in 2008. Over the years I would always be trying new software, stores and management tools. I fell in love with shopify a while ago and built a number of amazing stores. Shopify does what it does best, being an online store but I have always gone through this headache of finding some sort of inventory and account management solutions that could...

Pros

Detailed ordering and invoicing. Integration to Shopify and Amazon. Purchase Ordering works great. Reporting is very detailed. As simple or as complex as you want!

Cons

A few little ingratiation's I'm waiting for but I'm sure it wont take these guys long to work them out!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

Stitch Labs - One App to Rule All Your Channels

Reviewed 7 years ago

Stitch Labs has truly become the foundation of our busines and I wholeheartedly recommend it for any shop selling through multiple channels. We rely on Stitch to keep three channels up to date with available inventory: our retail Shopify storefront, our reseller Shopify storefront, and Amazon. We initially went with Stitch so our two Shopify stores could share inventory. We had previously tried some...

Pros

Well designed app. Great support. Continual incremental improvements.

Cons

Occasionally slow in searching

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Stitch Labs logo

Stitch Labs

Great Starter Inventory Management Program

Reviewed 4 years ago
Pros

I love being able to process payments through Autorize.Net with StitchLabs. The reports are very user-friendly and there are many different kinds I can run.

Cons

The software seems to be very slow at loading from page to page. I catch myself manually switching inventory over from Shopify to Warehouse which makes it tedious and time-consuming.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Stitch Labs logo

Stitch Labs

Stitch is a good inventory management system!

Reviewed 2 years ago

We have had a good experience with it!

Pros

We use this for a couple eBay stores and our Shopify stores and it works pretty well! It syncs our inventory for all of them and usually updates every 5 to 10 minutes

Cons

It does take a while to sync sometimes and this can cause inventory issues. Occasionally we sell out of items because it takes too long to sync the inventory to every channel.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stitch Labs logo

Stitch Labs

Stitch Labs: Center of our Business Universe

Reviewed 6 years ago
Pros

Great features, clean UI, informative dash, great support, integrates with everything else we use to run our business. Love how it keeps Amazon and our Shopify store up to date. Could not sell on Amazon without it.

Cons

Hoping they add the ability to save searches for quicker access to select groups of products.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

Does not integrate properly with QuickBooks

Reviewed 4 years ago
Pros

Frankly, I was unable to ever use the analytics, which I was looking forward to. If this company were to truly develop integration with QBs, it might be interesting. Support via email, while not sufficient to resolve the issues highlighted here, were responsive and attempted to be helpful.

Cons

We desperately wanted this product to work. Previously we downloaded our Shopify sales into QuickBooks using SoftCookies which was easy and accurate. Before that, we used Shopify Integrator which was also good but with less transparency. We upgraded to StitchLabs so that we could also sync wholesale orders and hopefully reduce manual input. We were consistently told that Shopify integrates flawlessly...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Stitch Labs logo

Stitch Labs

Overall one of the better solutions on the cloud but with its flaws

Reviewed 5 years ago

We are grandfathered in from early stitchlabs pricing so we don't pay the $499 monthly price. Given that I miss out on upgrades as stitchlabs tries to phase out my $75/mo plan and force me to switch over. I use it with Shopify, Shipstation, Xero, Amazon, Paypal and Stipe. Eventually I will but not yet and here's the Pros and Cons why:

Pros

Here's why I stay and you probably would choose this platform: It's the better one out there. I tried almost all of them for a trial period and gave each a good try except cin7 which required too much time to setup. It's avg but it works and support will attempt to fix issues if they can be fixed. The amount of bugs on other platforms outweighed any feature advantage they had over stitch. And overall I needed this to work which it did except the XERO invoicing. Any other PRO is completely outlined in product reviews professionally written I just needed to fill in some cons.

Cons

It's slow! Well slow vs working on a software platform running on a central server. The cloud has it's perks such as ease of access but speed takes a hit. The service went down once this year during peek hours, that blew. The platform is still being developed and sometimes upgrades are rolled out too soon so users are forced to deal with bugs. Ex. Right now I have roughly 10 orders with custom...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

Great Customer Service!

Reviewed 8 years ago

I just started using Stitch Labs, so I have had a few questions with getting my stores set up and syncing. They have wonderful customer service, I even got an email reply over the weekend from them. I was very happy to find a place where we can keep our inventory synced with Amazon, Etsy and Shopify... since we don't usually have very much stock of each item, this really helps!

Pros

Keeps our inventory synced across multiple channels

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

Stitch is a great solution to manage my inventory over all my selling channels

Reviewed 6 years ago

We operate several online stores and a storefront boutique. Stitch is the perfect solution to manage our product counts over several channels. Our top rated power seller status on eBay relies on good service, accuracy in inventory and managing all of this myself was very time consuming and not always perfect. The set up did take a week of work and effort on my part in gathering up all of our product...

Pros

1.Very simple with skus on all the products 2. Great solution for multi-channel selling 3. Saves so much time and worry 4. Once the set up was complete it works like a charm. Love it 5. No more worries when a last item sells on a channel to hurry and pull it because stitch does all the work 6. Reports on product sales provide info to make better decisions 7. Best solution for a multi-channel store

Cons

!. Does not link with my 3dcart website. Please add 3dcart 2. Customer service is hard to reach in the initial set up 3. Had some problems in the set up with Square creating duplicates and had to manually delete them. It was time consuming 4. No phone support unless you upgrade your plan 5. Wish I would have kept shopify because it is compatible, but needed pay with Amazon that 3dcart provided

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Stitch Labs logo

Stitch Labs

Stitch Labs - Brains of the Inventory

Reviewed a year ago

It's a great inventory management system. The cons I listed are minor and don't take away from the overall system.

Pros

We use Stitch Lab purely for our inventory management. It seamlessly integrates our e-commerce sites (Shopify/Amazon) with our shipping software Shipstation. So it creates a centralized system where orders come into and flow out through to for shipping with maintaining real-time inventory. It's user friendly, the interface is simple, nothing fancy but works well for us. Customer Service experience has been great for me so far. I've emailed customer support a few times and have gotten my issues to resolve within 24 hours.

Cons

1. No app available for phone/tablet! Seems like everything has an app for it now, how does Stitch Labs not have one? 2. When you reconcile/adjust inventory, the entry you make is permanent. I'm not sure why you shouldn't be able to back to that entry and edit/delete. If you make a mistake you basically need to make a corresponding entry to reverse the mistake rather then being able to correct it...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

Just what we needed!

Reviewed 8 years ago

We launched our website www.hellolovers.co.uk as well as a number of other channels. We needed a back office tool that would allow all of these to be managed centrally, stock and pricing. We tested several solutions on the market but Stitch came out on top. Cloud based was a big tick for us as we didn't want to manage any server infrastructure and Amazon US / UK as well as Shopify were supported straight out of the box. We then had some out of the ordinary requests which the development team at Stitch Labs offered a great solution and coded it into our setup.

Pros

Great product, simple to use and great development team to back it up that are quick to respond and very easy to work with.

Cons

Very little to be negative about and even those minor things the development team are very approachable to adding to their development timeline.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

Perfect At What It Does.

Reviewed 7 years ago

I've been using Stitch for exactly 1 year and they have gone through a lot of upgrades since then. It does a great job of keeping my inventory updated across the different platforms I sell on. I did tried 2 other platforms before settling on Stitch. I know people have complained about not having phone support, but since they are almost always available during business hours on chat, it's never...

Pros

*Easy to learn *Well laid out platform *Reliable ***Great customer support***

Cons

I do have a few negatives to point out. I personally do not like Shopify and at this point that is the only platform you can "push" listings to. I would like to see the ability to "push" to Amazon and BigCommerce. I would really like to have the ability to do an inventory search and NOT be forced to choose a specific inventory item. (I would like the ability to sort or filter by specific things. ie; color, or brand and be able to see a list of ALL available inventory.)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs

Looks easy but takes a lot of learning how things work

Reviewed 6 years ago

Got this software to connect multiple platforms that i have with one inventory system. I actually shopped the market through a good amount of inventory management softwares. I had a few key points in mind that i needed, and Stitch Labs seemed to have it all, and looked pretty easy to use. Based on the marketing that i have seen them do. It seemed like they are constantly changing and growing, so i...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Sammy, Thank you for your feedback. We appreciate it. You're absolutely correct in that we are constantly moving and growing. Our integrations continue to do more all the time. For example, today we released our "Master of Price" feature that allows Stitch to not only sync stock quantities and order information across all channels, but to control pricing as well. See more here: http://www.stitchlabs.com/blog/new-in-stitch-master-of-price-pricing With...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

very happy

Reviewed 9 years ago

I'm VERY happy with Stitch. Just the ability to add items (even custom work) to invoices after the order is placed through Shopify is HUGE. It's saving us time with bookkeeping, and providing all the information to our bookkeeper that she needs in just two reports. We're staying out of Quickbooks and able to focus less on invoicing, payment methods, and A/R and more on getting those orders out the...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stitch Labs logo

Stitch Labs

The heart of our brand

Reviewed 7 years ago

Not sure how we would manage our business without Stitch! We started using Stitch Labs a couple of years ago now and keep finding new ways to make it even more central to efficient and effective operations. And Stitch keeps adding more ways to make the platform even better. The recent updates including bundling filled a hole we were missing, and the feature (and others) came directly out of user feedback....

Pros

Fantastic customer support. (Hi Con!) Great platform, does what I need, new back end is fast and has been reliable

Cons

It is SaaS, so it does what it does and if you want to work outside of that you can't. Well, except that they listen to their customers and add the most important features! Yay bundling.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Stitch Labs logo

Stitch Labs

Lots of holes with this software

Reviewed 5 years ago

I have recently joined a company as a financial consultant and have 25+ years using varied operating software (ERP, stand-alone, cloud-based, inventory...). The company I consult for is a distribution company that has several sales channels (3 Shopify and 1 Amazon) selling into both B-to-B and B-to-C customer base. Stitch software seems to work well on the inventory movement side with the syncing...

Pros

- the look and feel, no issues - the pricing, no issues - handling the movement of inventory units to/from the sales channels, no issues

Cons

- reporting has lots of holes in it - perpetual syncing issues to the integrated accounting solution - the syncing of COGS data to the integrated accounting solution can only be done monthly - recognition of revenue for customers with "net" terms does not conform to the accrual method of accounting