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Shopify vs Sumo Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Easy to install on any website or CMS, Sumo is a suite of free app-like tools for growing website traffic, email subscriber...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,364

1,172

221

48

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

5

4

3

2

1

27

19

7

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

I've been super happy with it and their product only gets better and better as more third-party companies have smooth integrations.
Most satisfied software and the website ever,categories and edditing methods are perfect and easy as nothing,even for a person who dont know about website creating, im satisfied.
Good, I have recommended it to multiple friends. I think it could use some updating but overall it's a great startup for businesses.

Pros

I like best the ease of use in setting up this program to provide my website visitor's with a better on-site experience while also providing me with detailed metrics on those visitors.
Sumo has a killer free option for creating a very effective email capture form. It has very detailed analytics and it intergrades with the popular platforms wordpress and shopify.
Setting up Sumo on each of my websites was very intuitive and easy to accomplish. There are features that allow you to personalize the look and the experience visitors to the site will each have.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

We only wanted to use ONE popup and couldnt. Horrible customer support with limited knowledge about their own product.
You can't integrate with HubSpot until you pay for it. Managing it manually now, but could be a problem in the future.
Sumo added popup in the footer without letting us know (ON A PAID SUBSCRIPTION!). We lost days to enable the implementation, and yet, the product isnt function.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features61
  • AB Testing
  • API
  • Activity Dashboard
  • Advertising Management
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Gift Card Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI Compliance
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Ratings / Reviews
  • Real Time Monitoring
  • Refund Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Subscription Management
  • Templates
  • Third Party Integrations
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features18
  • AB Testing
  • API
  • Activity Dashboard
  • Advertising Management
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Gift Card Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI Compliance
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Ratings / Reviews
  • Real Time Monitoring
  • Refund Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Subscription Management
  • Templates
  • Third Party Integrations
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations961
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations47
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sumo logo

Sumo

Very nice email capture tool

Reviewed 2 years ago

I was using Sumo at my wordpress site as a popup webform and I was very satisfied. The only reason I stopped it, is that mailerlite, which is my basic email marketing service, have started to provide popup forms so it's easier for me to have it all in one place.

Pros

Sumo has a killer free option for creating a very effective email capture form. It has very detailed analytics and it intergrades with the popular platforms wordpress and shopify.

Cons

I really can't find something I don't like about sumo. It's a complete solutions for gathering emails.