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Shopify vs VTEX Comparison

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Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Tap into new markets and attract new customers and suppliers with VTEX, the first and only fully integrated marketplace-commerce-oms solution.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,180

1,092

208

45

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

(10)

5

4

3

2

1

8

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.
While I had heard great things about Shopify and was excited about all the customizations it was very difficult to set up and I ended up closing my account after my free trial expired.

Pros

Not enoughreviews yet

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa day ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features52
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Agile Software Development
  • Asset Management
  • Authentication
  • Automated Sales
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Campaign Management
  • Campaign Segmentation
  • Categorization
  • Communication Management
  • Content Library
  • Content Management
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Disaster Recovery
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Gift Card System
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Loyalty Program
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Offline Access
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • Product Catalog
  • Product Data Management
  • Ratings & Reviews
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Shopping Cart
  • Supply Chain Planning
  • Tagging
  • Third Party Integration
  • Transportation Management
  • Visual Analytics
  • Warehouse Management
  • Web Analytics
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features39
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Agile Software Development
  • Asset Management
  • Authentication
  • Automated Sales
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Campaign Management
  • Campaign Segmentation
  • Categorization
  • Communication Management
  • Content Library
  • Content Management
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Disaster Recovery
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Gift Card System
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Loyalty Program
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Offline Access
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • Product Catalog
  • Product Data Management
  • Ratings & Reviews
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Shopping Cart
  • Supply Chain Planning
  • Tagging
  • Third Party Integration
  • Transportation Management
  • Visual Analytics
  • Warehouse Management
  • Web Analytics
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations803
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Shopify vs. VTEX

See how Shopify and VTEX stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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