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Recommended
Berry D.
Apparel & Fashion, 201-500 employees
Used daily for 1-2 years
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Overall, Shopify is the clear leader in their industry. Do they have shortcomings? Sure. But compared to their competitors, the shortcomings are few and far between. After all, no system will ever be exactly perfect to your unique business unless you decide to build your own software which comes with the glitches and lack of functionality that building your own software entails.
AMAZING CUSTOMER SERVICE. Shopify is entirely unparalleled in this regard. Their live chat option is not only convenient but staffed by PEOPLE WHO ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT! They are not an outside tech support and it is clear how well each of them is versed in the system and its capabilities. Another amazing feature about Shopify is the plethora of apps that are available in order to customize your system (many of which are free!). This means that if Shopify is lacking in any way in terms of your particular business needs, there is definitely an app for it.
1. They dont allow for multiple warehouses/locations in their inventory system! 2. They dont allow for cost of goods (COGs) vs. Retail pricing in their system which means it is completely useless for any inventory management or accounting needs 3. Their inventory system doesn't have an "inventory taking" system built in which means it has to be done manually (NOT an option for anyone who has ever had to actually manage an inventory. which i assume is ALL of us) Overall, their shortcomings are ENTIRELY within the inventory department which is such an essential aspect of running a business and book keeping.
Yao a.
Marketing and Advertising, self-employed
Used daily for 2+ years
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Pleasant user interface and ease of use I highly recommend this application to all e-commerce enthusiasts
Ofrre a great possibility for beginners. No need for great computer knowledge. Very nice user interface. Well secured and reliable for the customer. The after-sales service is always at the top and available 24 hours a day, 7 days a week. Payment online and at the point of sale very easy and reliable. The mobile application is still very pleasant and allows you to work anywhere without too much effort. Possibility of having several shops
You have to pay a monthly subscription independent of the sale made. Limitation of personalization of shops. You have to advertise in order to make sales. Low sales traffic at the start of the activity