Site Search 360 Pricing

It's very flexible, reliable and great cost for money but the best of all is the amazing customer support that is responsive, provides guidance and solutions and even effective listens to feedback for product enhancements.

Because we didn't want to use the out-of-the-box look and feel, we had to do a bit more work ourselves. But the API documentation was complete and we were able to do it well, with help when needed.

Thanks so much for the review Beatriz, we really appreciate it!

Look and feel is very customizable, can integrate the search modules with the site's branding. Easy to set up. Option for search results in modal window or separate window. Integration quality and ease is much higher than the now-defunct Google Site Search was. Search available starting at relatively low cost for organizations on a budget.

Ranking of pages seemed all over the map, with less relevant pages often coming up first in results. Seems to be driven by keywords only, not actual relevance. No ability to manually weight certain pages as more likely to appear in search results and rank others as less likely to appear. Could not tell difference between lowest-tier paid plan and the free plan.

I like the pricing. What stands out is you know exactly what your getting with each selected plan and it's pricing. It's definitely worth the money ( truly inexpensive). It has plans as low as like 10 bucks a month and I think there is still a free plan. My company is on what's called the flexible plan and we love it. Not to mention there's NO site search branding!

I can't say that I've found a con because with site search 360, you get a trial period so you can figure out what's best for you and your company's needs.

Easy set up, easy to use admin. Feature set is actually very nice compared to the cost. Support was very good when I needed them.

WP plugin gave me some stability issues + loads all js/css on all pages even when not used. Ended up going with a hand coded js implementation (which is actually pretty easy to do).

Thank you very much for the kind feedback Olivier! Very much appreciated!

Site Search 360 was incredibly easy to implement. Also, it's cheap! We were using a different search function that kept breaking. SiteSearch 360 has been a reliable alternative. Very happy with it.

I haven't found any negatives yet. Happy with the price. Happy with the interface. Happy with how well it blends with our website.

It has some fairly advanced features baked in like xsl selectors for content and synonym support. The built in UX will get you pretty far.

Becomes very expensive for lots of content. It crawls but once a week, more often would be nice.

Relatively easy to implement and set-up with robust features given the low entry point. It also allows us to search across multiple domains.

Would like the admin to be a little more intuitive for less technical users and also improve styling.

- Great flexibility - Many useful features: content grouping, query mapping, snippet and SERP customization, xpath support - Good support and documentation - Multilanguage - easy to implement - Affordable compared to other site search tool - content grouping

You need some technical skills to customize the look&feel and use the xpath feature a pricing plan for big multilanguage websites would be appreciated (currently if you have a 4 language website you need to subscribe to 4 different plans)

There's a lot to like: a comprehensive feature set, solid APIs, helpful customer support, good documentation and easy implementation.

Although worth the expense, some of the features we need require a higher-tiered plan. There is a custom-feature plan, however, which gave us the best value for our money.

Thank you Mark. It's great to have you as a long term customer and see how happy you are with the search! Really appreciate it.

The customer support (Olesya Elfimova) was been extremely responsive and helpful. We had difficulty fully purging Google from our code and gave Site Search the ability to go in and fix the code as needed. When the mobile results were not working, it was an immediate response in resolving the issue. Many things can be fine-tuned in Site Search's platform. We love how it crawls our website for errors in addition to many other features. We highly recommend this for anyone wanting to move away from Google Search for an affordable price.

There are a LOT of features to learn, which is understandable. It will take some time to fully digest and understand all of these. Which is a pro and a con in and of itself.

Our website used Google Site Search and when we were notified that GSS was shutting down I needed to find a replacement. After trying several options, SiteSearch 360 was THE most helpful in getting us up and running, and the cost couldn't be beat. It was a fairly seamless transition from GSS to SS360.

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Site Search 360 made it extremely easy to get started. It starts you out with a customized Getting Started checklist. After only five minutes, SS360 had indexed my site and I was able to run sample searches. After only ten more minutes, I had integrated the search on my site. I could not imagine how they could have made the setup process any easier.

It's not free. There are some powerful open-source site search options available and, of course, Google's site search. But, if you value your own time at all, you'll likely find that the ease of setup alone is worth the cost of the service.

Ease of use; the pop up results window will keep you on the same page which is good for customers looking for certain products.

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Cheaper than competition. Easy and fast implementation. No coding required. New updates being released.

Search results include all sections of the page by default and need to be manually adjusted. Autocomplete limited to titles. Some languages not supported.

There seems to be a lot of customization options - we like options to add meta noindex, specific search word combination with redirect, results display inline or in popup window.

The 2nd tier pricing is a bit steep for us. Our visitors don't use the search that often so it is hard to justify month expense.

Fairly easy to set up, good price, excellent, responsive support - would have been frustrating if we would have had to wait a couple days for support emails. Hope this doesn't go away.

- It should be able to detect duplicate pages automatically, but it doesn't if there is a "/" on end, which is really frustrating and causes a ton of rework. - Really old school that there is no way to rename the profile domain...most people would start with a dev url, not the production, and no way to change it afterwards...really confusing when managing more than one account. - Fairly clumsy way of handling more than one account...in general - during the purchase experience. Very confusing.

SiteSearch360 is easy, and it basically just works. We did run into a snag or two during setup, but their product support team was quickly and easily able to solve the problem.

The only thing I don't like is that their logo shows on search results for, I think, all but super-premium level accounts. Complicating this, and I actually noticed this only just now, their logo doesn't fit in right with our site's theme. The image appears on top of a graphic of ours. Obviously this is not a huge problem for us since no one noticed until now.

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It is easy to use from the get go, and simple to integrate across multiple web presences We were able to deploy the search bar in multiple environments (WordPress HubSpot) The price is very reasonable compared to other options

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