Site Search 360 Pricing Plan & Cost Guide

Site Search 360

On-site search for websites

4.63/5 (40 reviews)

Site Search 360 Pricing

Starting from: $9.00/month

Pricing model: Free, Subscription

Free Trial: Available

Columbo plan: $9/month for 1,500 indexed pages and 5,000 queries a month.

Holmes plan: $39/month for 3,000 indexed pages and 10,000 queries a month.

Batman plan: $99/month for 15,000 indexed pages and 25,000 queries a month.

Custom pricing plans also available.

View Pricing Plans Free Trial

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Site Search 360 Pricing Reviews

Pros
  • Site Search 360 has been a terrific addition to our website. Its easy to set-up, use and the customer support is excellent.Cathy S.Read the full review
  • Easy to work with, looks great on my site and works fast, free for small sites, knowledgeable and friendly customer support. Dashboard to check searches - brilliant.Antony S.Read the full review
  • David has also been great in providing flexible support and advice to us during the integration process, and has made sure any issues we had were resolved quickly - highly recommended.Nick C.Read the full review
Cons
  • I had only one issue, with a user that was using an obsolete version of their browser on their laptop.Shari B.Read the full review
  • The inability to rename the site ID once it is set up. I was not able to figure out how to filter out duplicates from the search results.Rina A.Read the full review
  • It should be able to detect duplicate pages automatically, but it doesn't if there is a "/" on end, which is really frustrating and causes a ton of rework.Kerry C.Read the full review
97%
recommended this to a friend or a colleague

17 reviewers had the following to say about Site Search 360's pricing:

Alex D.

Great replacement for Google Site Search

Used daily for less than 6 months
Reviewed 2018-03-01
Review Source: Capterra

Easy replacement for Google Site Search. Good value comparing to competition.

Pros
Cheaper than competition. Easy and fast implementation. No coding required. New updates being released.

Cons
Search results include all sections of the page by default and need to be manually adjusted. Autocomplete limited to titles. Some languages not supported.

Rating breakdown

Value for money
Ease of use
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Customer support

Likelihood to recommend: 10/10

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Julie G.

Perfect solution

Used daily for 6-12 months
Reviewed 2019-02-05
Review Source: Capterra

I was amazed at how quickly our developer linked SiteSearch 360 to our site. We have nearly 10,000 pages and he indexed them and had them searchable overnight. This was a very quick resolution to what was an urgent problem on our site.

Pros
Site Search 360 was incredibly easy to implement. Also, it's cheap! We were using a different search function that kept breaking. SiteSearch 360 has been a reliable alternative. Very happy with it.

Cons
I haven't found any negatives yet. Happy with the price. Happy with the interface. Happy with how well it blends with our website.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Nicole A.

Crude ranking algorithm, but offers good customizability

Used daily for less than 6 months
Reviewed 2018-02-20
Review Source: Capterra

Search available starting at relatively low cost for organizations on a budget, though you get what you pay for at that very low cost, and nothing more.

Pros
Look and feel is very customizable, can integrate the search modules with the site's branding. Easy to set up. Option for search results in modal window or separate window. Integration quality and ease is much higher than the now-defunct Google Site Search was. Search available starting at relatively low cost for organizations on a budget.

Cons
Ranking of pages seemed all over the map, with less relevant pages often coming up first in results. Seems to be driven by keywords only, not actual relevance. No ability to manually weight certain pages as more likely to appear in search results and rank others as less likely to appear. Could not tell difference between lowest-tier paid plan and the free plan.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 3/10

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Luca P.

The real and affordable alternative to Google Site Search

Used weekly for 6-12 months
Reviewed 2017-10-31
Review Source: Capterra

Pros
- Great flexibility - Many useful features: content grouping, query mapping, snippet and SERP customization, xpath support - Good support and documentation - Multilanguage - easy to implement - Affordable compared to other site search tool - content grouping

Cons
You need some technical skills to customize the look&feel and use the xpath feature a pricing plan for big multilanguage websites would be appreciated (currently if you have a 4 language website you need to subscribe to 4 different plans)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nichlas F.

A perfect alternative to Google Site Search

Used daily for less than 6 months
Reviewed 2017-10-31
Review Source: Capterra

Better searches for our users, compared with Google Site Search. And the possibility to easily create beautiful ads or promoted results, which can be edited in pure HTML.

Pros
Its very cheap compared to the other alternatives out there, and yet it offers the flexibility to tweak searches with xpaths and HTML. There are almost no limits to Your possibilities for creating relevant and sales generating result pages. The guys who runs the customer service listens to Your input and are extremely quick to implement the changes.

Cons
The implementation could be made easier for smaller companies with an online website builder and without the nessecary knowhow to implement the javascript.

Rating breakdown

Value for money
Ease of use
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Customer support

Likelihood to recommend: 10/10

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Mike W.

Best software onboarding process I've ever used

Used occasionally for less than 6 months
Reviewed 2021-05-13
Review Source: Capterra

Integrating SS360 on my website (nolongerset.com) gives it an air of professionalism that sets it apart from sites without search or that depend on Google and the accompanying ads. I also like the analytics aspect of SS360 and being able to see what my website visitors are searching for.

Pros
Site Search 360 made it extremely easy to get started. It starts you out with a customized Getting Started checklist. After only five minutes, SS360 had indexed my site and I was able to run sample searches. After only ten more minutes, I had integrated the search on my site. I could not imagine how they could have made the setup process any easier.

Cons
It's not free. There are some powerful open-source site search options available and, of course, Google's site search. But, if you value your own time at all, you'll likely find that the ease of setup alone is worth the cost of the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kerry C.

Overall, good tool, great customer support...would be very difficult to use without the quick respon

Used daily for less than 6 months
Reviewed 2018-02-22
Review Source: Capterra

Pros
Fairly easy to set up, good price, excellent, responsive support - would have been frustrating if we would have had to wait a couple days for support emails. Hope this doesn't go away.

Cons
- It should be able to detect duplicate pages automatically, but it doesn't if there is a "/" on end, which is really frustrating and causes a ton of rework. - Really old school that there is no way to rename the profile domain...most people would start with a dev url, not the production, and no way to change it afterwards...really confusing when managing more than one account. - Fairly clumsy way of handling more than one account...in general - during the purchase experience. Very confusing.

Rating breakdown

Value for money
Ease of use
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Anonymous

We replaced Google Site Search with SiteSearch 360. We are extremely happy with the switch.

Used daily for free trial
Reviewed 2019-01-23
Review Source: Capterra

Pros
The customer support (Olesya Elfimova) was been extremely responsive and helpful. We had difficulty fully purging Google from our code and gave Site Search the ability to go in and fix the code as needed. When the mobile results were not working, it was an immediate response in resolving the issue. Many things can be fine-tuned in Site Search's platform. We love how it crawls our website for errors in addition to many other features. We highly recommend this for anyone wanting to move away from Google Search for an affordable price.

Cons
There are a LOT of features to learn, which is understandable. It will take some time to fully digest and understand all of these. Which is a pro and a con in and of itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ilse s.

So far so good.

Used daily for less than 6 months
Reviewed 2018-02-21
Review Source: Capterra

Pros
There seems to be a lot of customization options - we like options to add meta noindex, specific search word combination with redirect, results display inline or in popup window.

Cons
The 2nd tier pricing is a bit steep for us. Our visitors don't use the search that often so it is hard to justify month expense.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

We looked at several products but couldn't beat the price and feature set we get w/ Site Search 360.

Used weekly for less than 6 months
Reviewed 2018-02-20
Review Source: Capterra

Pros
It is easy to use from the get go, and simple to integrate across multiple web presences We were able to deploy the search bar in multiple environments (WordPress HubSpot) The price is very reasonable compared to other options

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason M.

Overall a great value for the price

Used daily for 6-12 months
Reviewed 2018-02-23
Review Source: Capterra

Pros
Relatively easy to implement and set-up with robust features given the low entry point. It also allows us to search across multiple domains.

Cons
Would like the admin to be a little more intuitive for less technical users and also improve styling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mark B.

Responsive and helpful customer support; comprehensive feature set

Used daily for 2+ years
Reviewed 2021-06-11
Review Source: Capterra

Pros
There's a lot to like: a comprehensive feature set, solid APIs, helpful customer support, good documentation and easy implementation.

Cons
Although worth the expense, some of the features we need require a higher-tiered plan. There is a custom-feature plan, however, which gave us the best value for our money.

Response from SEMKNOX


Thank you Mark. It's great to have you as a long term customer and see how happy you are with the search! Really appreciate it.

Rating breakdown

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Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adel A.

Excellent replacement to Google Custom Site Search

Used daily for less than 6 months
Reviewed 2018-02-20
Review Source: Capterra

Custom search on our website allows our customers to look for products within our own site. A paid feature we had with Google but it has been discontinued. SiteSearch360 made it possible to have it again without external ads. Price, functionality, ease of use. Software crawls the entire site & stores website links making it very fast to get results for the queries. Integrates very well within the website, does not slow the server & the results are always right.

Pros
Ease of use; the pop up results window will keep you on the same page which is good for customers looking for certain products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Olivier K.

Great for Wordpress Site !

Used daily for less than 6 months
Reviewed 2020-09-09
Review Source: Capterra

Pros
Easy set up, easy to use admin. Feature set is actually very nice compared to the cost. Support was very good when I needed them.

Cons
WP plugin gave me some stability issues + loads all js/css on all pages even when not used. Ended up going with a hand coded js implementation (which is actually pretty easy to do).

Response from SEMKNOX


Thank you very much for the kind feedback Olivier! Very much appreciated!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Robert M.

Good solid crawler and full text search engine

Used daily for 6-12 months
Reviewed 2018-02-26
Review Source: Capterra

Get's you up and running very quickly.

Pros
It has some fairly advanced features baked in like xsl selectors for content and synonym support. The built in UX will get you pretty far.

Cons
Becomes very expensive for lots of content. It crawls but once a week, more often would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nick C.

SiteSearch360

Reviewed 2017-04-21
Review Source: Capterra

We have been very happy with the SiteSearch360 product - cost effective and has everything you need. David has also been great in providing flexible support and advice to us during the integration process, and has made sure any issues we had were resolved quickly - highly recommended!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Rescued us from Google Site Search shutdown

Used daily for 6-12 months
Reviewed 2018-02-26
Review Source: Capterra

Pros
Our website used Google Site Search and when we were notified that GSS was shutting down I needed to find a replacement. After trying several options, SiteSearch 360 was THE most helpful in getting us up and running, and the cost couldn't be beat. It was a fairly seamless transition from GSS to SS360.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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