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Content Hub vs Campaign Monitor Comparison

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Overview

Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of...

Campaign Monitor is the leading provider of professional-grade email marketing and automation software for growing businesses

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

27

5

4

3

2

1

11

11

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.6

447

5

4

3

2

1

297

116

27

6

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Content Hub enables me to organize my webpages easily. It's ability to allow users to edit and publish articles and reports on the same page is fantastic.
I like that this software has multiple stages of approval before changes are published allowing you to be sure that you are publishing exactly what you want.
Content Hub allows me to maintain vital information on websites and helps me effectively communicate what I desire to my audience.

Pros

Although testing on the likes of litmus is great, Campaign monitor gives the ability to test emails EXACTLY. This has been excellent for development and my learning about email code.
The ease of use, depth of reporting, and helpful support team. I like the ability to change and alter the campaign up until the last minute, even if delivery has been scheduled.
Responsive design; clean, contemporary, flexible templates; handles images well; great reporting; prompt, helpful, friendly customer service; competitive pricing; agency discount.

Cons

The layout is extremely outdated and could use a fresh build. The tool itself also lacks reactivity and can be slow as hell at times.
Exceptionally unintuitive, complex with confusing and inconsistent naming conventions.
The aesthetics are outdated. I have never fully learned how to use this software because no one in my organization knows.

Cons

We disliked that the platform seemed to be split between different names. Sometimes the login would redirect us to another website which was a bit weird.
Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.
Some features and configurations can be a bit hard to figure out without a fairly technical background. Email builder templates felt a bit restrictive in terms of styling and formatting options.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features40
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Audio File Management
  • Auto-Responders
  • CAN SPAM Compliance
  • CMS Integration
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Document Classification
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Conversion
  • Filtering
  • For Small Businesses
  • Full Text Search
  • Image Editing
  • Information Governance
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Marketing
  • Multivariate Testing
  • Performance Metrics
  • ROI Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • SEO Management
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Spam Blocker
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Video Support
  • WYSIWYG Editor
  • Web Forms
  • Website Management
  • Workflow Management
  • Total features68
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Audio File Management
  • Auto-Responders
  • CAN SPAM Compliance
  • CMS Integration
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Document Classification
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Conversion
  • Filtering
  • For Small Businesses
  • Full Text Search
  • Image Editing
  • Information Governance
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Marketing
  • Multivariate Testing
  • Performance Metrics
  • ROI Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • SEO Management
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Spam Blocker
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Video Support
  • WYSIWYG Editor
  • Web Forms
  • Website Management
  • Workflow Management

Integrations

  • Total integrations30
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations367
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Campaign Monitor logo

Campaign Monitor

Very content with Campaign Monitor

Reviewed 10 months ago

I am really content using CM

Pros

The ease to use. Setting up marketing automation and composing new emails. Integrating CM in our marketing proces using Zapier

Cons

The list management could be improved. It is not possible to move recipients between lists

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Campaign Monitor

Early days but looking good.

Reviewed 6 years ago

Have started using Campaign Monitor recently, had a couple of customer support queries and both answered quickly and cleared up any issues perfectly.

Pros

Customising with my own brand is easy, support materials good and easy reports and interface. The template builder can be mildly frustrating at times, but I am sure this will get better with more use.

Cons

Template builder can be a bit clunky sometimes with adding content or padding, but I am sure it will be better with more practice.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Campaign Monitor

I've used Campaign Monitor for many years & decided to use it in my current role, as the best sol'n.

Reviewed 5 years ago

Cost-effective, straightforward.

Pros

It's cost effective for small mailings. It's pared down style make it easy to use - there are no distractions!

Cons

WYSIWYG editor could speed up content editing. Apparently I need to write more text in this field, but can't think of any more cons. Enough text now.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Campaign Monitor

Great support, explanations easy to understand

Reviewed 6 years ago

The overall experience has been great. We can not create better marketing campaigns to our readers and check what kind of content is the most interesting for them. This will help us publish in our magazines/newsletters content that is really appealing to our audience. The support team is also very friendly and quick!

Pros

Many different possibilities to create marketing campaigns and newsletters.

Cons

I'd like the 'campaign editor' to be more flexible (templates, size of the pictures, etc.)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Campaign Monitor

Similar to other e-mail marketing platforms but not as pretty

Reviewed a year ago

Recently, our subscriber list grew to over 10,000 so we had to increase into the next payment plan. I believe the costs are reasonable as we use Campaing Monitor on more than 10 different projects for the company.

Pros

Campaign Monitor is easy to use to create emails to send to a list of subscribers. What I like the most about the software is the ability to duplicate a previous email campaign so you don't have to recreate all of the content (e.g. you may have a monthly newsletter with the same banner/image or social media buttons). This option makes it easy to send out regular information without completely reformatting the content.

Cons

Campaign Monitor is similar to other platforms such as MailChimp and Constant Contact, but I think it is not as aesethically pleasing or quirky with the language it uses. Some of its functions are more limited, such as formating boxes or resizing photos. Often you just have to work with the formatting you are given and can't expect it to have the best design.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Campaign Monitor

Best Email Marketing Platform Available

Reviewed 3 months ago

Campaign Monitor allows us to create email marketing templates, manage our subscriber lists, and send out our email communications to our customers and also analyze their interest in our content.

Pros

I have used many email marketing platforms and Campaign Monitor is above all the best and most functional. It is very easy to use and my emails look very professional.

Cons

There isn't anything I dislike about Campaign Monitor. It's truly the most functional email marketing software available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Campaign Monitor

Great campaign software

Reviewed 6 years ago

We've been using CM for years now. It's extremely easy to upload your own templates and easy for someone else to edit or add content to. I've used a few other campaign software companies and CM is by far the easiest to use and campaigns look great!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Campaign Monitor

campaign monitor for email marketing

Reviewed 2 years ago

Managing your email marketing campaigns can be very hard if you don't have the right tools. We have alot of target mails we have to constantly engage meaningful content with, that is why we use campaign monitor to make the work more efficient. It integrates well with most CRM platforms including the one we use.

Pros

The templates helps with customisation for different kinds of customers. Its easy to use in most cases

Cons

Campaign monitor is on the expensive side, there are other tools that can offer similar results at less price.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Campaign Monitor

Powerful email marketing software

Reviewed a year ago

Campaign monitor is powerful email marketing software and easy to develop against the API with the help of its wrappers such as .NET library. The price is competitive. Our company is very careful with money and we chose campaign monitor.

Pros

We use .NET and there is a .NET libray you can make use of so that you can call campaign monitor API easily. You can create/update/delete subscribers with properties and you can put these properties in the email content if you'd like. There are so much more you can do with campaign monitor and it is powerful email marketing software.

Cons

I cannot think of what I don't like about campaign monitor. I really appreciate that it has wrapper libraries.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Campaign Monitor

Email campaigns made simple

Reviewed 3 years ago

Campaign monitor is my favourite email campaign tool and I will continue to use it for its simple, clean designs and service.

Pros

Campaign Monitor makes it really easy to set up and deliver email campaigns and analyse the results of each campaign. The templates are brilliant for creating quality emails which look professional and clean all you need to do is put your content in. Campaign Monitor basically holds your hand every step of the way and make it easy for you to insert pictures, links, text, call to action buttons and more into your templates.

Cons

The biggest problem that I've been having lately is trying to send a preview email to myself...it never seems to work on a Friday! It can be really frustrating if I have something that I need to get done that day and I can preview it in my own inbox first. It seems to work every other day of the week though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Campaign Monitor

When You Outgrown Mailchimp Use Campaign Monitor

Reviewed 3 years ago

You will love Campaign Monitor is you're a developer/designer because you have a lot more advanced customizations and features to play with. If your business thrives from email traffic then I definitely recommend upgrading to the highest-paid tier account: Premier to gain the best results.

Pros

It is easier (than Mailchimp) to build templates and it's advanced enough to create customizable templates. One can generally tell if an email was made in Mailchimp because the UI is so basic. One can't tell if they made it in Campaign Monitor because you can make a template look very unique, advance and sleek. I also like their advanced personalization features such as automating dynamic content into an email based on segmentation.

Cons

It is more pricey than other services. I wouldn't recommend it for a beginner with a low budget. Campaign Monitor could be an overkill if you're just starting out. But Campaign Monitor is something you would want to eventually progress to.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Campaign Monitor

Visually great, functionally lacking

Reviewed 6 years ago

I like the ability to drag and drop content in the builder and I like the amount of template artwork options available, however it is a very slow and laggy process at times. It takes time to save work, and there is no ability to bulk delete draft items if you wish to. I have been using CM for about three years now, and I find building multiple EDM's to be a lengthy process that requires patience.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Campaign Monitor logo

Campaign Monitor

Campaign Monitor

Reviewed 7 years ago

If you are using emails to communicate with customers you really can do a much better job with a service like Campaign Monitor. You can create and store templates, get instant reports on opens and clicks, and other data. They have very few glitches and when it happens they fix them right away. Customer service is better than excellent.

Pros

As mentioned, I would give their customer service a +++. I am a very small user. I'm sure they have much more important clients. But that's not how they treat me when I have a need. They are right on top of things and and I believe they treat me the same as a major user. They also send periodic "lessons" on how to improve email content and they are worth reading. Embedding photos/images is a breeze and you get quality true to that of the original image.true

Cons

If you are a savvy, tech-smart user you can navigate and use the service with few problems. If you are a 3/5 like me, it is sometimes a challenge to get around. After a while you can learn it, but the initial phases can be daunting. They might consider creating a glossary for some of the technical terms. There are a few options I wish they would incorporate in their text capabilities.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Campaign Monitor

Way, way ahead of the e-mail marketing curve...

Reviewed 8 years ago

We're using Campaign Monitor to send beautifully designed, branded emails to a number of different audiences; prospective students, alumni, and community. We also use CM's campaign builder to author and layout emails that are deployed internally. We love the ability to craft responsive, gorgeous emails through the use of an intuitive interface. Many of the departments don't have someone with design or technical experience, so they ease of use of building a campaign and adding content is extremely valuable to us. I would recommend Campaign Monitor to my colleagues and professional contacts.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks, Ryan! We appreciate your awesome review and value you as a customer!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Campaign Monitor

We love it!

Reviewed 6 years ago

We switched in 2014 and have been working with Campaign Monitor (CM) ever since. We started several times to connect it to our CRM, but never finished it. We also almost switch to Mail Chimp because there is one specific feature that would help us save time and money considerably: TimeWarp. Rumor has it that CM is working on a similar feature. The customer service is more than excellent and the addition...

Pros

No pros were added to this review

Cons

No cons were added to this review