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Content Hub vs Salsify Comparison

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Overview

Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of...

Salsify's product experience management (PXM) platform combines PIM and DAM capabilities with a broad ecommerce ecosystem...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

27

5

4

3

2

1

11

11

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.5

35

5

4

3

2

1

20

13

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Content Hub enables me to organize my webpages easily. It's ability to allow users to edit and publish articles and reports on the same page is fantastic.
I like that this software has multiple stages of approval before changes are published allowing you to be sure that you are publishing exactly what you want.
Content Hub allows me to maintain vital information on websites and helps me effectively communicate what I desire to my audience.

Pros

Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.
Salsify has been a great addition in our workflow, and we'd recommend it.
The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier.

Cons

The layout is extremely outdated and could use a fresh build. The tool itself also lacks reactivity and can be slow as hell at times.
Exceptionally unintuitive, complex with confusing and inconsistent naming conventions.
The aesthetics are outdated. I have never fully learned how to use this software because no one in my organization knows.

Cons

We were having a horrible time trying to keep up with content demand from dozens of retailers all with different systems.
The experience with this vendor is horrible, they practically disappeared immediately after the sale. I do not recommend it to anyone.
If you type a part number quickly, the site lags, and cannot find the item. I usually edit the URL in the address bar to go directly to the page I'm looking for.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features39
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Audio File Management
  • Audit Management
  • Audit Trail
  • CMS Integration
  • Calendar Management
  • Campaign Management
  • Catalog Creation
  • Cataloging/Categorization
  • Channel Analytics
  • Collaboration Tools
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Cross Selling Functionality
  • Customizable Branding
  • Customizable Templates
  • Customization
  • Data Modeling
  • Data Quality Control
  • Database Publishing
  • Digital Asset Management
  • Document Classification
  • Document Management
  • File Conversion
  • Filtering
  • Full Text Search
  • Image Editing
  • Information Governance
  • Inventory Management
  • Master Record Management
  • Merchandising
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Marketing
  • Multi-Store
  • Pricing Management
  • Product Lifecycle Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Reviews Management
  • SEO Management
  • Search/Filter
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Editing
  • Version Control
  • Video Support
  • Website Management
  • Workflow Management
  • Total features43
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Audio File Management
  • Audit Management
  • Audit Trail
  • CMS Integration
  • Calendar Management
  • Campaign Management
  • Catalog Creation
  • Cataloging/Categorization
  • Channel Analytics
  • Collaboration Tools
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Cross Selling Functionality
  • Customizable Branding
  • Customizable Templates
  • Customization
  • Data Modeling
  • Data Quality Control
  • Database Publishing
  • Digital Asset Management
  • Document Classification
  • Document Management
  • File Conversion
  • Filtering
  • Full Text Search
  • Image Editing
  • Information Governance
  • Inventory Management
  • Master Record Management
  • Merchandising
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Marketing
  • Multi-Store
  • Pricing Management
  • Product Lifecycle Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Reviews Management
  • SEO Management
  • Search/Filter
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Editing
  • Version Control
  • Video Support
  • Website Management
  • Workflow Management

Integrations

  • Total integrations28
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations15
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

TL
AvatarImg

Tim L.

Consumer Goods, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Salsify logo

Salsify

Changing the way we go to market

Reviewed 8 years ago

Salsify has changed the way that our internal employees not only gather information but share it with our customers. It has alleviated a lot of time consuming manual processes in order for us to focus on driving accounts forward.

Pros

Ease of use. Salsify's portal is setup to be easily navigated around as well as syndicate with our retailers.

Cons

Missing analytics behind what retailers have all of the available content on their websites.

Vendor response

Hi Tim- Please be on the lookout for an email later today from our Director of Product Management to see if there's a good fit for a beta program. Happy Commerce! The Salsify Team

AvatarImg
AvatarImg

Sebo D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Salsify logo

Salsify

Incredible power for a multi-channel world.

Reviewed 6 years ago

Effectively manage large product content portfolio with lower resources.

Pros

There are a number of contenders for Salsify's greatest pro. Among them would be the ability to create channels which massively simplifies the process of syndicating content to different websites and internal systems. In addition the ability to create very granular properties to allow an agile content management system with excellent faceted search to ensure clean high levels of data cleanliness. These form the backbone of an indispensable product management system. However, the fairly recent addition of the computed fields has allowed a more central management of the content rules for various channels.

Cons

No cons were added to this review

AvatarImg
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Noemí M.

Food & Beverages, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Salsify logo

Salsify

Powerful and customizable

Reviewed a year ago
Pros

The limitless options in content management from importing data to exporting to different channels.

Cons

Probably the cost of the platform, even being superior to other competitors, could be a constraint for acquiring the solution.

LH
AvatarImg

Luke H.

Farming, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Salsify logo

Salsify

Quality Product That Needs Some Usability Tweaks

Reviewed 8 years ago

I love using Salsify compared to so many of the other products that I've had to use for content management. It makes a lot of promises that it delivers on and has a lot of features that you don't normally get on a single site.

Pros

It's incredibly visual, simple to learn and quick to work with.

Cons

Some features aren't user friendly to people from outside of the content management field. Sometimes there are bugs when moving between products or trying to get simpler lists of updates that are needed.

TS
AvatarImg

Todd S.

Plastics, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Salsify logo

Salsify

Streamlined our content management

Reviewed a year ago

Excellent experience. It is a comprehensive solution. Tons of flexibility. Finally a long term solution for managing our overwhelming amount of content, and multiple vendors with specific needs. Wish we would have started using Salsify several years ago. It would have definitely saved us many many hours of work, and errors.

Pros

Salsify's ability to provide a comprehensive solution that manages our expansive content management volume, with multiple vendors, is impressive. Great customer support for training and onboarding which allowed us to get up and running quickly.

Cons

There is not much to complain about with Salisfy. It does take a bit to get acclimated but that is to be expected.

ML
AvatarImg

Marisa L.

Consumer Goods, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Salsify logo

Salsify

One Source of the Truth

Reviewed 8 years ago

We were having a horrible time trying to keep up with content demand from dozens of retailers all with different systems. Salsify is helping us to unify the process and get new items loaded in half the time.

Pros

Easy mapping capability.

Cons

Pricey compared to other solutions.

AR
AvatarImg

Verified reviewer

Consumer Goods, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Salsify logo

Salsify

I spend all day in Salsify

Reviewed 5 years ago
Pros

I have used many different content syndication tools in the past, and Salsify blows all of them out of the water. They work with all of the top retailers and really engage with their customers to develop features that are on the cutting edge of ecommerce.

Cons

Some features that were built in the past haven't been updated, as their focus has shifted. A lot of things require contacting customer support, which is a good thing for some but as a power user I would like to handle as much as I can by myself.

AR
AvatarImg

Verified reviewer

Consumer Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Salsify logo

Salsify

Great tool to host all product data

Reviewed 4 years ago

Salsify is a great tool to use and store all product content and other product information. Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.

Pros

The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier.

Cons

Not all connections are direct API, meaning we have to export the uploads and send them directly to customers. If there were more direct connections, it'd make adding new products much easier.

ME
AvatarImg

Matthew E.

Management Consulting, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Salsify logo

Salsify

Best Management System Ever!

Reviewed 7 years ago

I have been using Salsify since May 2015 for a major client of ours. This tool has been so transformational for the business for their content & digital asset management. I have found that Salsify excels in the area of syndication to retailers and this is how we really leverage the tool.

Pros

The usability of the software and the UI.

Cons

Writing formulas for the Channels and Readiness Reports & Templates