SMARTASSISTANT Comparison

Overview

Zoovu is evolving the search paradigm from keyword to intent based assistance. Solving “choice paralysis” through AI conversational...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(14)

5

4

3

2

1

11

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

I liked most that it was easy to integrate SmartAssistant's advisors on our website thanks to the great support of their customer success team.
Smart Assistant makes it super easy to narrow down options by asking 3 simple questions to our customers. Plus, they have amazing customer service.
I was very pleased with my experience with the account manager, who dedicated a good portion of her time making sure the app was what we needed.

Cons

The just shut down our service. All our investment in time was lost.
And then half of what you worried about was already done. The other half was done after one of the regular meetings.
We have a product bundle which is somewhat confusing to our less tech-savvy customers.
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features14
  • CRM Integration
  • Call Scripting
  • Campaign Analysis
  • Campaign Management
  • Chat
  • Content Filter
  • Custom Forms
  • Forms Management
  • Guided Problem Solving
  • Interactive Content
  • Lead Capture
  • Lead Generation
  • Multi-Channel Marketing
  • Sales Analytics

Integrations

  • Total integrations7
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation