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Solid Commerce Pricing
Pricing overview
Value for money rating
3.4
/5
23
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Pricing details
What users say
John Y.
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Reviewers who mentioned pricing said:
Anonymous Reviewer
Verified reviewer
Retail, 11-50 employees
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Easy to use, and integrates well with the key players. Free trial period. Pricing is reasonable. Support is fast and responsive.
Missing one key element. Does not have a way to create a purchase order for your suppliers, has to be done thru spreadsheets. To be a complete solution, they need to have a way to create an order for your supplier, and a way to process that PO and receive the PO. I do believe this is a project they are working on and I will be back to check them out again.
Anonymous Reviewer
Verified reviewer
Consumer Services, 11-50 employees
Used daily for 1-2 years
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The eBay integration was stable most of the time. There is an Excel COM-add in for processing bulk changes.
Although they are polite, support is absolutely the worst. Tickets for major functionality issues most of the time are not answered for 7 days or more. Lots of bugs that affect order flow, tracking/shipment information is not uploaded correctly, and updating products is a multi-step process that is very over-complicated. Inventory and pricing automation randomly shuts off and products will go out...
John Y.
Automotive, 11-50 employees
Used daily for 1-2 years
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Their pricing is a great way better than others but the service they promised along with continued glitches and problems only hinders our business we are now losing money because their system is so broken. No one there seems to care. Work tickets automatically close because they cannot fix the issue. We have spent a lot of time and money to go to this platform only to have to make a switch to another company. If you start to get upset they just give you another sales representative and it starts all over. You stay in a perpetual loop of misery.
Their pricing is great
Problem after problem and they can not fix any of them. It is costing us money now.
Nathalia C.
Verified reviewer
Apparel & Fashion, 1-10 employees
Used other for 2+ years
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Ability to record a lot of products. Ability to record on multiple pages.
Which this could provide a better recording system for cost and profits.
Dean F.
Used daily for 2+ years
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It's cheap...Spend the extra bucks to go with another more reputable company. You get what u pay for. Walmart quality. Hard to compete with this software..when always an issue with some fuunctionality. Been fighting with them for 3 months now...logs us out automatically right in the middle of work. They close our ticket all the time despite the fact that its not resolved.. just 1 example that has killed hours or labor. Most inefficient system I have used. SAD
Customer service is BAD! it must be the only person there. Wont answer phone.. or chat.. when u message, ur lucky if ur issue gets resolved... TOTAL WASTE of TIME & Investment
Jason S.
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Solid Commerce was the 3rd inventory management system I've used and I can finally say I'm fully satisfied. The platform is as good as it gets when it comes to an all in one solution for managing inventory, orders and shipping. One of the best perks of using their platform is the account manager support. My account manager, Josh, has been excellent in teaching me how to use the platform as efficiently as possible and is always helpful when I come accross any issues or have any questions. I've been a client with both Kiyozu and then Channel Advisor and the overall capabilities, price and service that comes with Solid Commerce is unmatched.
- Listing in bulk is extremely easy using their platform. - Being able to ship out of one centralized location saves me hours. - Having a dedicated account manager is a life saver. - The pricing is very faired compared to other systems.
- Isn't fully integrated with quickbooks (although it will be in January 2012)
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