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Solid Commerce

Inventory management software for eCommerce market places

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Solid Commerce Pricing

Pricing overview

Value for money rating

3.4

/5

23

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

Packages start at 0.5% with Flat Rate options for Enterprise clients.

What users say

Problem after problem and they can not fix any of them. It is costing us money now.
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John Y.

I've been a client with both Kiyozu and then Channel Advisor and the overall capabilities, price and service that comes with Solid Commerce is unmatched.

JS

Jason S.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great startup solution for omni-channel merchandising.

Reviewed 3 years ago
Pros

Easy to use, and integrates well with the key players. Free trial period. Pricing is reasonable. Support is fast and responsive.

Cons

Missing one key element. Does not have a way to create a purchase order for your suppliers, has to be done thru spreadsheets. To be a complete solution, they need to have a way to create an order for your supplier, and a way to process that PO and receive the PO. I do believe this is a project they are working on and I will be back to check them out again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not for High-Volume Sellers, Poor Support, Constant Bugs

Reviewed 4 years ago
Pros

The eBay integration was stable most of the time. There is an Excel COM-add in for processing bulk changes.

Cons

Although they are polite, support is absolutely the worst. Tickets for major functionality issues most of the time are not answered for 7 days or more. Lots of bugs that affect order flow, tracking/shipment information is not uploaded correctly, and updating products is a multi-step process that is very over-complicated. Inventory and pricing automation randomly shuts off and products will go out...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Over 2 years using Solid Commerce & they can't fix 1 problem

Reviewed 6 years ago

Their pricing is a great way better than others but the service they promised along with continued glitches and problems only hinders our business we are now losing money because their system is so broken. No one there seems to care. Work tickets automatically close because they cannot fix the issue. We have spent a lot of time and money to go to this platform only to have to make a switch to another company. If you start to get upset they just give you another sales representative and it starts all over. You stay in a perpetual loop of misery.

Pros

Their pricing is great

Cons

Problem after problem and they can not fix any of them. It is costing us money now.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Could be better

Reviewed 2 years ago
Pros

Ability to record a lot of products. Ability to record on multiple pages.

Cons

Which this could provide a better recording system for cost and profits.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Don't waste your time..screwed up our business

Reviewed 4 years ago
Pros

It's cheap...Spend the extra bucks to go with another more reputable company. You get what u pay for. Walmart quality. Hard to compete with this software..when always an issue with some fuunctionality. Been fighting with them for 3 months now...logs us out automatically right in the middle of work. They close our ticket all the time despite the fact that its not resolved.. just 1 example that has killed hours or labor. Most inefficient system I have used. SAD

Cons

Customer service is BAD! it must be the only person there. Wont answer phone.. or chat.. when u message, ur lucky if ur issue gets resolved... TOTAL WASTE of TIME & Investment

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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fully satisfied

Reviewed 11 years ago

Solid Commerce was the 3rd inventory management system I've used and I can finally say I'm fully satisfied. The platform is as good as it gets when it comes to an all in one solution for managing inventory, orders and shipping. One of the best perks of using their platform is the account manager support. My account manager, Josh, has been excellent in teaching me how to use the platform as efficiently as possible and is always helpful when I come accross any issues or have any questions. I've been a client with both Kiyozu and then Channel Advisor and the overall capabilities, price and service that comes with Solid Commerce is unmatched.

Pros

- Listing in bulk is extremely easy using their platform. - Being able to ship out of one centralized location saves me hours. - Having a dedicated account manager is a life saver. - The pricing is very faired compared to other systems.

Cons

- Isn't fully integrated with quickbooks (although it will be in January 2012)