Sports Illustrated Play Pricing, Features, Reviews & Comparison of Alternatives

Pros
SI Play app is the best part of the software. It's very user friendly for coaches and parents. Has group messaging capability built in. Notifications (reminders) for upcoming games and allows parents to commit. Has a team page with rosters (including player pics which kids and parents love), schedule, standings, and a photo section. The best part about the website is the text and email capability. Coaches can send out messages to the team through the website it will go email or text or both based on parent pref. League officials also have this capability which is excellent for cancellations, delays, or general updates. It also allows you to customize which groups receive the notifications (IE only 8u softball or only 7/8 and 9/10 baseball)

Cons
The website is not user friendly on desktop and is even more difficult on a mobile device. It takes people a while to get comfortable with especially if they aren't "techy." There are a lot of reports that you can customize but it's difficult to access so many people don't use it. If you just sit down and take the time to get familiar with the software it's great.

Rating breakdown

Likelihood to recommend: 7/10

Rating breakdown

Pros
Easly tracks registrations counts, payable/receivables,e-mail blasts, formations of teams,ability to set registration dates,coordinators can view accounts/teams in real time to form teams or answer account questions. Easily send payment reminders to outstanding accounts.Our treasuer and registrar are able to work on the same tasks together from their own homes or seperately when convient to each individual.No longer need to meet at a convenient time and for long hours. Travel coordinator enjoys instant roster submisions to the LIJSL office for approval. Travel coaches are happy because they have instant access to league approved rosters and can print them out as needed for tournament and games days. They no longer have to fill out game day rosters each week or track down the travel coordinator to get league approved rosters. Player passes can be printed out from their own computer and just need the players to sign them. Background checks can be monitored and completed thru one system.

Cons
Minor gliches, but support team was fabulous in quick response and problem solving

Rating breakdown

Pros
Excellent customer service. Our rep has been there at every turn to help us set the program up to where we are getting the biggest bang for our buck. We have had a little bit of trial and error, but are comfortable with the overall registration and team management process. Best features are the reports creation feature and the ability to connect with our registrants via email. Also, love the ease at which we can have our volunteers complete their background checks through their partner company.

Cons
There may be some features that may be included with the program, but we have just not been able to explore the possibilities yet. The Custom Questions set up is time consuming. Would be nice if you could enter all of your questions at one time. Be able to maintain inactive accounts and delete if there have been no registrations. See a complete history per account showing all orders ever placed and not just per season. I realize it's beyond their control, but the current credit card processing by the 3rd party company is horrible. Having these items clear our accounts on a daily basis is very frustrating. Would love to see them partner with a company to build a scheduling option into their program. We currently are having to use two separate program to meet our end result.

Rating breakdown

Pros
As long as what you need to do falls into the scope of the current platform, you should be OK. Unfortunately that platform is VERY narrow.

Cons
Absolute lack any more of problem-solving ability or any helpful modality that is not standard. SI dispensed with the old user forum which was the best way to exchange ideas and help. And the help desk is pretty much worthless, if you can even get them to respond.

Rating breakdown

Likelihood to recommend: 5/10