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Paula F.
Health, Wellness and Fitness, self-employed
Used other for 2+ years
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My main reason for using Square Online is the processing convenience, very reasonable processing fees, and ongoing feature updates.
I use Square Online to sell my book. I love the ability to create a landing and checkout page that is self-contained yet easily linked to my website. And the FREE price can't be beaten. I also enjoy the ability to sell on location when I speak. Processing fees are slightly better than Stripe and Square Online keeps adding more and more features that allow me to expand my marketing and branding.
When the online store was first introduced the page building capability was pretty limited but has greatly improved over time. I only wish my course platform, Thinkfic, would offer Square as an integration.
Nina L.
Retail, 1-10 employees
Used daily for 1-2 years
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Very easy to set up and processing credit cards either in person or over the phone is a breeze
They offer a "CBD" program for businesses in that realm, and will sign you up right away, but then come back a year later and THEN verify you. During this verification time your funds are frozen, you can get no support other than email, and ALL emails are vague, never really telling you what to correct. You are literally guessing and then resubmitting just for them to reject it again. They can keep you tied up for MONTHS like this which can easily sink a small business. This process needs to be fixed IMMMEDIATELY.