Square Payments Features

Square Payments

Online payment processing for merchants & vendors

4.69/5 (1,489 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Billing & Invoicing
Cash Management
Cash Transactions
Compliance Management
Contactless NFC
Credit Card Processing
Cryptocurrency Processing
Customer Database
Data Security
Debit/Credit Card Processing
Electronic Payments
Electronic Signature
Fraud Detection
Gift Card Management
In-Person Payments
Invoice Management
Invoice Processing
Mobile Access
Mobile Card Reader
Mobile Payments
Multiple Payment Options
Offline Access
Online Payments
PCI Compliance
Partial Payments
Payment Fraud Prevention
Payment Processing
Point of Sale (POS)
Receipt Management
Recurring/Subscription Billing
Reporting & Statistics
Reporting/Analytics
SSL Security
Third Party Integrations
Visit WebsiteCompare App
ACH Payment Processing
API
Billing & Invoicing
Cash Management
Cash Transactions
Compliance Management
Contactless NFC
Credit Card Processing
Cryptocurrency Processing
Customer Database
Data Security
Debit/Credit Card Processing
Electronic Payments
Electronic Signature
Fraud Detection
Gift Card Management
In-Person Payments
Invoice Management
Invoice Processing
Mobile Access
Mobile Card Reader
Mobile Payments
Multiple Payment Options
Offline Access
Online Payments
PCI Compliance
Partial Payments
Payment Fraud Prevention
Payment Processing
Point of Sale (POS)
Receipt Management
Recurring/Subscription Billing
Reporting & Statistics
Reporting/Analytics
SSL Security
Third Party Integrations
Visit WebsiteCompare App
ACH Payment Processing
API
Billing & Invoicing
Cash Management
Cash Transactions
Compliance Management
Contactless NFC
Credit Card Processing
Cryptocurrency Processing
Customer Database
Data Security
Debit/Credit Card Processing
Electronic Payments
Electronic Signature
Fraud Detection
Gift Card Management
In-Person Payments
Invoice Management
Invoice Processing
Mobile Access
Mobile Card Reader
Mobile Payments
Multiple Payment Options
Offline Access
Online Payments
PCI Compliance
Partial Payments
Payment Fraud Prevention
Payment Processing
Point of Sale (POS)
Receipt Management
Recurring/Subscription Billing
Reporting & Statistics
Reporting/Analytics
SSL Security
Third Party Integrations
Visit WebsiteCompare App

Square Payments Feature Reviews

25 reviewers had the following to say about Square Payments's features:

Roger F.

The most universal and easiest to deploy POS in the market

2019-02-22

Has a lot of depth of control in invoicing, scheduling, staff time management, tipping, reporting, and overall sale management.

Pros

Deep features for product categorization, staff management, ecommerce, reporting, and POS kiosk customization.

Cons

The ecommerce features are basic and could do a lot more to facilitate the unification of your brick and mortar and online presence.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Graphic Design company, myself only employees)

Excellent Small Business Payment and Transaction Data Solution

2019-12-15

Using the processing as part of a complete ecosystem that ties into e-commerce with all of your data aggregated into one dashboard is incredibly convenient.

Pros

The app generally performs well, very responsive, and provides a very accessible inventory management system.

Cons

Occasionally the card reader can act up/have issues connecting. Fees feel like they run a little high per transaction, which could be prohibitive for smaller scale purchases, though they're still competitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 201-500 employees)

Square System!

2019-12-11

great mobile payment system, i wish the hardware was better!

Pros

Great to have access from desktop, mobile, and apps.

Cons

i wish it were more customizable, that you could remove pre-loaded things if you didnt use them, easier to make updates!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared L.

Very fast deposits, low fees and feature rich POS app makes it easy to accept and manage payments

2019-02-25

The POS app is very easy and actually fun to use.

Pros

The POS app is incredible as you can manage receipts, permissions, refunds, discounts and real-time inventory management.

Cons

Square has a VERY strict fraud prevention system that can cause freezing of funds for suspicious payments. This can be unnecessary at times and cause delay in payments.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimber K.

Perfect for all aspects

2020-12-05

I am solving all issues I have had as far as processing payments, while keeping detailed reports of which employee sold each item and who did what service. Integrates with payroll and expense reports!

Pros

Ease of use, features, compatibility with other square softwares. I can add retail and sell with tax on specific items as well as services that do not require taxes. Easily tracks which employees sell which items.

Cons

More controls as far as employee permissions, but there is nothing I dislike about the software so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Camille F.

Great for events and auctions!

2019-07-24

Good option for quick payments made my credit card. Would highly suggest!

Pros

As a non profit, we use Square to help with ticketing, registration, and payments at our silent auction fundraising event. It has been great for this event and helps us stay organized.

Cons

It is not the easiest to integrate with our donor management software.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda S.

Great for small business

2021-07-08

I love the software, the inventory controls, payments, invoices etc.

Pros

What we like is the ease of use and the convenience of using our phones to conduct everyday business. We don’t need a set POS station to take a payment or make an invoice

Cons

The mobile app does not have all functions and reports that the desktop software has.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike I.

Good processor

2020-02-04

Overall experience has been good with very little to complain about.

Pros

It integrates with our field service management software and makes taking payments quick and easy in the field.

Cons

Not much, it makes taking payments quick and easy in the field.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ross W.

Very simple to use, but high fees

2019-12-03

Charging clients is much easier with Square, and saves a ton of money in fees to rent a dedicated machine.

Pros

Very easy to deploy, simple to hook up to a bank account and move money, great iOS app, doesn't require any fees if you aren't using it so it's great for a small business or infrequent transactions.

Cons

High volume businesses would do better with a more traditional transaction management system.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Altrina T.

Square

2019-07-30

Pros

We use square for our retail sales and our drivers/techs use them to collect copays from patients when they deliver equipment.

Cons

we can use it for serialized equipment so anything serialized has to go through our practice management system.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marcus D.

Payment Processing Without the Fuss

2019-10-30

Using square make accounts receivable a breeze for my business. Having it has made payment processing and tracking less time consuming. I also enjoy being able to get customer feedback just as easily.

Pros

Logging in and seeing the Dashboard with my activity for the day and week is great.

Cons

Not being able to get a live person immediately is a drag especially for tech support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Legal Services company, 1-10 employees)

Definitely Reccomend

2019-07-16

Unlike past credit card processing vendors, Square truly makes an effort to show its commitment to small businesses and independent contractors. Even in resolving chargebacks or disputes, Square makes it feel like they've got your back, and that they are doing all they can on your behalf. Past vendors have made it difficult for us to win chargeback disputes by not allowing adequate time to submit documentation or responses, requiring all dispute documents to be physically mailed, etc.

Pros

Square is very user-friendly both as a mobile app and desktop virtual terminal credit card processing provider.

Cons

Virtual Terminal/online POS access for multiple users requires a subscription/pro plan, which is prohibitive for small mom-and-pop outfits like ours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Fabiola S.

Best payments processor

2021-06-30

While going to a bank takes so long, square is so easy to setup and payments go directly To our account

Pros

I love that it handles fraud for me. When we have fraudulent payments it automatically managed them, both refunding or notifying me that we had a problem with it.

Cons

This processor allows our ecommerce and physical stores to be connected and manages payments in one dashboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Apparel & Fashion company, 1-10 employees)

Be A Square

2019-07-26

Square has made mobile payment easier and more accessible to the small business.

Pros

Square software does a great job at categorizing transactions which allows for easy review for record keeping.

Cons

The software can incorporate a better method for keeping account of cash transactions. Forgetting to input a cash transaction can lead to inaccurate record keeping.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
William M.

Square Payments makes Paying Easy

2021-05-17

Square Payments have been great to make payments and receive payments when out at a Conventions.

Pros

The ability to make mobile transactions on the go is great.

Cons

Some of the hardware can be a bit clunky in design. Also the chip readers with phones are also not the best.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ware C.

Money Management made easy

2021-05-17

This software is exceptional for law office management.

Pros

In a big firm, cash management was done for me, but when you are on your own, that’s no going to happen.

Cons

The original hardware was free. Now for a chip reader, expect to pay less than $50. I have two. One for the office and the other I keep in my car.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
CORINA F.

EFFICIENT PRODUCT

2021-06-15

IT IS GREAT FOR CUSTOMERS TO GET INSTANT NOTIFICATION OF PAYMENT, WITH BUSINESS AND AMOUNT.

Pros

IT ALLOWS FOR MOBILE PAYMENTS AND CONTACTLESS PAYMENTS FOR BOTH PARTIES. VERY EASY TO USE ALL THE FEATURES OF THIS PRODUCT.

Cons

I DO NOT HAVE ANYTHING REALLY NEGATIVE TO SAY ABOUT THIS PRODUCT. I LOVE HOW EFFICEINT IT IS WITH CARD PROCESSING.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracy L.

So handy

2018-12-14

Pros

I love how easy it is to create products right in the mobile app, the reporting features, and the emailed summary

Cons

Signing in and out on the mobile app. I'd really love it if it had a fingerprint sign-in option, and I wish the sign out was easier to find instead of buried at the bottom of the "Settings" page.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary B.

Reliable payment processing with many options

2019-01-30

Highly useful for a mobile or internet-based business.

Pros

It was really one of the first to offer a simple priced credit card processing for mobile and internet-based business, and well remains a leader in the field.

Cons

The charges for manually entering credit cards are higher than those for physical card reading; at this day and age, there should be no difference.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy S.

Great Pay Soultion

2021-04-08

We are able to take payments on our mobile devices and can be anywhere on property.

Pros

The ease of setup to taking the first payment was great. We really enjoy the various solutions that Square offers for taking payments whether online, through the phone, or through one of their devices.

Cons

Some more reporting features could always be helpful but honestly most of the reports are adequate for our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamara L.

easy to use but process time too long

2019-07-18

good solid product but the money transfer was too long to hit our bank account

Pros

easy to use, good reports, easy set up and employee access

Cons

processing time too long and excessive holds on transfer of funds

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristin A.

Made payment processing easy and efficient

2019-08-31

Our girl scout troop realized quickly the benefit of the Square app, which for us was the ability to process credit cards and also help organize inventory and manage sales.

Pros

We could also access sales reports and help us track product inventory. Finally, it offered security and deposits could quickly be made into our bank account for reconciliation.

Cons

It was easy to use and allowed multiple users to access.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle F.

Best payment processing option available

2019-05-28

We use if daily for membership, tuition, and enrollment fees. It is easy to use, offers a variety of billing options, and the fees are incredibly reasonable.

Pros

Easy to set up and use, small business friendly fees, ability to schedule invoices, ability to request deposits, super easy to use mobile platform, reliable deposits.

Cons

some of the reports are difficult to generate, but once you know where they are they are easy to find again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sebastien E.

Great easy to use Point of Sale for small at home business

2019-08-27

Life saving tool for our at home small business, helps us with sales tax filing and overall income analysis on top of being able to get paid easily either on the spot or via invoice.

Pros

Great reporting tools.

Cons

I wish Square's Reports had a little more flexibility for filtering sales and for graphical representations.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Meredith P.

Easy access credit card processing for a reasonable rate.

2018-04-24

Easy access to affordable credit card processing.

Pros

Payments post to my bank account quickly, and I love the instant deposit feature which allows for instant deposits of transactions over $50 into your bank account for an additional 1% fee.

Cons

I wish the iphone app hosted the Dashboard features so I didn't have to login online to access instant deposit and other specific information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more