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Survicate vs Qualaroo Comparison

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Overview

All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your...

Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

65

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

19

4

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.8

5

4

3

2

1

13

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love the suggestions and the ability to edit from a template - and download results (with paying version). You do get a LOT from the free- which is also great.

CR

Caroline R.

Really good, allows us to greater understand our customers and their pains and how we can solve them.

EH

Emma H.

Love the ease of most integrations, especially Intercom, and how easy it is to create surveys - whether from scratch or from a template.

CR

Caroline R.

Pros

Great targeting options (if you know which users you want to ask). White-labeling: our users felt that our product was asking them questions, not a third-party software.

AN

Amod N.

The branching technology on surveys makes it easy to target customers based on their behaviour. Also the design API meant it was easy to brand our overlays in a way that suited our business.

AW

Aaron W.

Extremely useful and user friendly customer feedback tool.

AU

Aniket U.

Cons

I feel like this was a misleading bait and switch by survicate. One of the worst customer service experiences I have ever had with a company.

JR

Josh R.

Horrible customer service and misleading company.

JR

Josh R.

As mentioned, lack of integrations with Unbounce and Optimizely.

Peter S.

Cons

By incorporating the popup surveys, we could pinpoint that the customers face difficulties in the navigation and checkout process, which made them abandon the website before completing the purchase.

AU

Aniket U.

The reporting functionality is somewhat limited and grouping results by person/ or even by question is difficult to do without getting tons of blanks and having to scroll a lot.

AW

Aaron W.

Currently, there is no option to clone desktop nudges to mobile nudges.

Saumya S.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features67
  • 360 Degree Feedback
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Conditional Logic
  • Content Creation
  • Conversion Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Feedback Management
  • For Mobile
  • For Websites
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Marketing Automation
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Online Polling
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Source Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visitor Management
  • Visual Analytics
  • Website Integration
  • Total features67
  • 360 Degree Feedback
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Conditional Logic
  • Content Creation
  • Conversion Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Feedback Management
  • For Mobile
  • For Websites
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Marketing Automation
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Online Polling
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Source Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visitor Management
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations51
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations30
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk