Systum Pricing, Features, Reviews & Comparison of Alternatives

Systum

One platform to run your B2B or B2C business.

4.86/5 (7 reviews)

Systum overview

Systum is an operating platform for SMBs that provides real-time visibility and control over all relevant aspects of wholesale distribution. The solution enables organizations to setup and manage an eCommerce store with a built-in shopping cart and payment gateway. Key features include tools for marketing and lead generation, sales and customer service, inventory and order management, as well as analytics and business intelligence.

Systum is flexible for any size business, helping organizations launch their e-store whether for B2C, B2B or social e-commerce. Users can manage their product catalog using tools for pricing controls, stock counts, and more, while real-time inventory counts are kept for all products and variants. Web pages can be managed with built-in themes and templates, and are automatically populated with content from the inventory. Integration with sales helps create upsell campaigns using ads, promo codes and email blasts.

Smart multi-channel inventory management automatically updates and syncs all warehouses and storefronts in real time, including any web stores, online marketplaces such as Amazon or eBay, as well as points of sale (POS). Inventory alerts along with automated reordering help ensure the right amount of stock is on the shelves at all times. Users can create purchase orders, invoices, bills and quotes in one place, as well as track orders and manage shipping and credit card processing in real time.

Systum helps manage the entire customer relationship lifecycle with the built-in CRM that allows users to assign sales tasks and prospects, manage leads, track deals, as well as check up on sales and forecasts. Users can respond to customer calls using Systum’s integrated tools for customer service and get a complete view of each customer’s history and ticket status. Real-time dashboards with reports and analytics help visualize challenges, goals, and priorities, and drill down on any aspect of the business.
www.systum.com

Pricing

Starting from
$200/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Systum screenshot: The CEO dashboard provides a custom overview of the business Systum Overview VideoSystum screenshot: See how marketing and lead generation is performing with KPI analyticsSystum screenshot: See what’s selling and where, as well as which channels are seeing the most activitySystum screenshot: Sales teams get instant access to key measures such as the sales pipeline, quotes and orders fulfilledSystum screenshot: Track, maintain, restock and view inventory levels from anywhere at any time, across multiple warehousesSystum screenshot: See invoices, bills and quotes, and view purchase ordersSystum screenshot: View customer support calls, backlog inflow and outflow, submissions over time and open cases by created date

Systum reviews

Excellent
6

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.6
  4.9
  4.9
Clare Davidson

Simple to set up, very helpful enablement team. Showed me how I can expand how and where I can sell

Used daily for less than 6 months
Reviewed 2018-01-09
Review Source: Capterra

I can see everything about my customers, and really understand what products I have where. Hopefully as the information grows in the application, it will give me really good business intelligence to help me grow my business.Powerful software solution which lets me see what my customers are doing. It has made it really easy for me to understand what I have in stock and which of my customers are buying what. It has made it less daunting for me to look to sell on other channels and marketplaces, and hopefully I will be able to successfully market to them. The set up process was simple, with the consultants making improvements to my process and to my website which I hope will bring real benefit. The software is upgraded automatically, so I get access to new capabilities as soon as it is released. Overall I am really pleased I made the switch from having my information on my customers, marketing and sales in different places. I can see how I can now take my products out to new customers and hopefully get them to buy from me rather than anywhere else!

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Fabian Romero Lascano

Makes owning a business 10 time easier

Used weekly for 6-12 months
Reviewed 2018-03-27
Review Source: Capterra

Having everything in one place makes a huge difference! Before I was using 4 different software to track inventory, accounting, production, payment processing, it was all over the place, now, its all in one spot!Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything

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Matt Peterson

Great! The product's ease of use is its greatest asset.

Used daily for 6-12 months
Reviewed 2018-01-11
Review Source: Capterra

Ease of use and customer support. I'm not the most adept computer guy so this product makes it easy for the novice.

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samantha Irwin

Systum is so easy to use and understand! The team at Systum is so helpful.

Used daily for less than 6 months
Reviewed 2018-07-31
Review Source: Capterra

Systum Software is flexible and functional. It fits with any company and its growth.I love how functional and flexible the software is. If there is something we need, the team at Systum gets on it and makes it happen.

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Anonymous

Brilliant. The support team is enormously helpful, understanding, and flexible.

Used daily for less than 6 months
Reviewed 2018-01-09
Review Source: Capterra

Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything.

Read the full review

Systum pricing

Starting from
$200/month
Pricing options
Free trial
Subscription
View Pricing Plans

3 year contract, 1st year free.

Small Business Edition - Go Live Package: $1,200 (10 users)

Enterprise Edition - Go Live Package: $2,400 (150 users)

Systum features

API (151 other apps)
Access Control (38 other apps)
Activity Dashboard (55 other apps)
Automatic Notifications (53 other apps)
Content Management (58 other apps)
Custom Forms (46 other apps)
Customizable Branding (79 other apps)
Customizable Templates (74 other apps)
Data Import/Export (49 other apps)
Discount Management (38 other apps)
Drag & Drop Interface (54 other apps)
Electronic Payments (56 other apps)
Order Processing (38 other apps)
Product Catalog (52 other apps)
Reporting & Statistics (38 other apps)
SSL Security (40 other apps)
Search Functionality (52 other apps)
Social Media Integration (37 other apps)
Third Party Integration (78 other apps)
eCommerce Management (49 other apps)

Additional information for Systum

Key features of Systum

  • Purchasing
  • Catalog Management
  • Custom Pricing Models
  • Search / Filter
  • Analytics / ROI Tracking
  • Email Drip Campaigns
  • Back Order Management
  • Catalog Management
  • Special Order Management
  • Templates / Themes
  • Category Management
  • Fraud Prevention
  • Product Categorization
  • Customer Engagement Center
  • Contact Import/Export
  • ROI Tracking
  • Website Analytics
  • Customer Journey Mapping
  • Channel Attribution
  • Inbox / Queue Management
  • Recurring Orders
  • Reorder Management
  • Product Configurator
  • Multi-Variate Testing
  • Drip Campaigns
  • Behavior Driven Rules
  • Social Marketing
  • Landing Pages / Web Forms
  • Serialized Inventory Tracking
  • Help Desk
  • Multi-Channel Publishing
  • Social Media Management
  • Categorization / Grouping
  • Brand Management
  • Audience Targeting
  • Collaboration
  • Goals / Quota Management
  • Proposal Management
  • Content / Blogging Platform
  • Public Dashboards
  • Private Dashboards
  • Themes
  • Data Source Integrations
  • Functions / Calculations
  • Interactive
  • Scorecards
  • Annotations
  • KPIs
View All Features

Benefits

Automatically sync inventory, orders and sales across all channels with intelligent inventory, order management and finance to empower customer-facing teams.

Systum helps users check how all channels are performing and which is working best, whether via the store, the business website or online marketplaces such as Amazon.

Track campaigns to see which customers are responding to promo codes, web ads and email offers, and view their conversion rate.

Get a 360° view of customers at all times and see what is trending for views and sales at a glance.

Features for analytics and business intelligence deliver real-time dashboards, reports and analytics, with pre-defined roles based on best practices.