Systum is an operating platform for SMBs that provides real-time visibility and control over all relevant aspects of wholesale distribution. The solution enables organizations to setup and manage an eCommerce store with a built-in shopping cart and payment gateway. Key features include tools for marketing and lead generation, sales and customer service, inventory and order management, as well as analytics and business intelligence.
Systum is flexible for any size business, helping organizations launch their e-store whether for B2C, B2B or social e-commerce. Users can manage their product catalog using tools for pricing controls, stock counts, and more, while real-time inventory counts are kept for all products and variants. Web pages can be managed with built-in themes and templates, and are automatically populated with content from the inventory. Integration with sales helps create upsell campaigns using ads, promo codes and email blasts.
Smart multi-channel inventory management automatically updates and syncs all warehouses and storefronts in real time, including any web stores, online marketplaces such as Amazon or eBay, as well as points of sale (POS). Inventory alerts along with automated reordering help ensure the right amount of stock is on the shelves at all times. Users can create purchase orders, invoices, bills and quotes in one place, as well as track orders and manage shipping and credit card processing in real time.
Systum helps manage the entire customer relationship lifecycle with the built-in CRM that allows users to assign sales tasks and prospects, manage leads, track deals, as well as check up on sales and forecasts. Users can respond to customer calls using Systum’s integrated tools for customer service and get a complete view of each customer’s history and ticket status. Real-time dashboards with reports and analytics help visualize challenges, goals, and priorities, and drill down on any aspect of the business.