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Functionality
4.4
/5
10
Total features
78
7 categories
TicketSauce features
Common features of Event Management software
Chaye A.
Music, 11-50 employees
Used daily for less than 6 months
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I am a venue owner and we have nearly 200 shows yearly so having a ticketing platform that is reliable, offers ease of use and provides real-time data is critical to our business model. Eventbrite does and we’ve used their platform for over a decade. A TicketSauce sales person, convinced me to try their platform, promising robust functionality, a better system, payout and overall experience than what Eventbrite offers. Nothing could be further from the truth! The issues I experienced on TicketSauce's platform are too many to list. Additionally, the company’s mishandling of funds from the ticket sales of my events, a portion of which is still outstanding, leaves me wondering about their financial stability.
One-page checkout Offers Private Label Dedicated Client Services Director
Poorly designed software unreliable app Inability to make certain updates independent of tech support clunky system/requires too many steps to complete an action Inability to easily gather real-time data
Irene N R.
Museums and Institutions, 1-10 employees
Used daily for 2+ years
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I have wonderful experience with TicketSauce. I am able to email/call my account executive and m concerns/questions are addressed. I also appreciate that they work with the organization to tailor as much as they can to the needs of the museum.
What I like about the software is the ease of inputting the info, accessing any information I need, and it is user-friendly for the consumer.
As a museum, the check-in function is in the order of the purchase made and not in the order of the timed tours.
Rachel F.
Entertainment, 51-200 employees
Used daily for 2+ years
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10/10
Easy to use, customizable, quick to respond to help issues
Nothing at this time. They are always very helpful with any product feedback we give them.
Jeremy L.
Media Production, 1,001-5,000 employees
Used other for 2+ years
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TicketSauce is the best, most customizable and data driven ticketing platform I have ever used (compared to EventBrite, Ticketmaster, AXS). Plus, the Customer Support team is second to none.
Platform is evolving for point-of-sale options onsite in addition to Box Office functions (ex. merchandise sales; F&B tickets; etc.). It's functional, and not a detractor from all the other great aspects, but will continue to improve.
Jon H.
Entertainment, 1-10 employees
Used daily for 6-12 months
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The dashboard is intuitive and easy to navigate despite being information dense. From a user's perspective, the checkout flow is super clean and quick.
I hope that the integration with NIGHTOUT will continue to improve the marketing tools that are native to the software.