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TicketSauce
The #1 White Label Solution for Event Ticketing
Last updated: October 2024
Recommended
Brandon P.
Entertainment, 1-10 employees
Used monthly for less than 6 months
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Their API's! As the [sensitive content hidden] of Cymbal, we're integrating with ticketing products constantly. TicketSauce had the most straightforward and fully built API's we've seen yet. They already have the proper opt-in flags being passed through in the order endpoint so we could track email and SMS subscribers that come through their checkout flow which something that most other providers don't have.
I'd love to see a more streamlined checkout flow for second time ticket buyers. Its a lot of information to fill out.
Rhonda C.
Entertainment, 1-10 employees
Used daily for 1-2 years
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Ease of use for both us during set up and our customers during the purchasing process, seat selection, look of landing pages, ease of customization, reporting features, affiliate tracking, and most importantly their customer service is top notch.
On a rare occasion we had difficulty with the credit card purchases but it was quickly rectified.
Jeremy L.
Media Production, 1,001-5,000 employees
Used other for 2+ years
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TicketSauce is the best, most customizable and data driven ticketing platform I have ever used (compared to EventBrite, Ticketmaster, AXS). Plus, the Customer Support team is second to none.
Platform is evolving for point-of-sale options onsite in addition to Box Office functions (ex. merchandise sales; F&B tickets; etc.). It's functional, and not a detractor from all the other great aspects, but will continue to improve.
Rachel F.
Entertainment, 51-200 employees
Used daily for 2+ years
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10/10
Easy to use, customizable, quick to respond to help issues
Nothing at this time. They are always very helpful with any product feedback we give them.
Irene N R.
Museums and Institutions, 1-10 employees
Used daily for 2+ years
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I have wonderful experience with TicketSauce. I am able to email/call my account executive and m concerns/questions are addressed. I also appreciate that they work with the organization to tailor as much as they can to the needs of the museum.
What I like about the software is the ease of inputting the info, accessing any information I need, and it is user-friendly for the consumer.
As a museum, the check-in function is in the order of the purchase made and not in the order of the timed tours.
Dustin A.
Media Production, 51-200 employees
Used daily for 1-2 years
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It's easy to use, intuitive, has way more features than previous ticket platforms we've used. Customer support is excellent if we do run into any issues.
Integration with sharing events on social platforms.
Michael M.
Music, 1-10 employees
Used daily for less than 6 months
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Customer service is the best. Very fast.
Nothing I can think of. They're really great.
Lisa G.
Public Relations and Communications, 1-10 employees
Used other for 2+ years
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Great customer service and response, came up with other marketing ideas as well that the team hadn't thought of to pursue!
Robust software features including timed ticket entry, socially distanced no-touch service, mobile apps, secure ticket buying, super easy to use and intuitive ticket buying process
Didn't experience any problems to date and very useful platform
Jon H.
Entertainment, 1-10 employees
Used daily for 6-12 months
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The dashboard is intuitive and easy to navigate despite being information dense. From a user's perspective, the checkout flow is super clean and quick.
I hope that the integration with NIGHTOUT will continue to improve the marketing tools that are native to the software.
Jake K.
Entertainment, 1-10 employees
Used daily for less than 6 months
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TicketSauce's technology is far superior to every ticketing company we've used in the past, and well as excellent customer service.
No issues thus far! I highly recommend Ticket Sauce!
Chaye A.
Music, 11-50 employees
Used daily for less than 6 months
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I am a venue owner and we have nearly 200 shows yearly so having a ticketing platform that is reliable, offers ease of use and provides real-time data is critical to our business model. Eventbrite does and we’ve used their platform for over a decade. A TicketSauce sales person, convinced me to try their platform, promising robust functionality, a better system, payout and overall experience than what Eventbrite offers. Nothing could be further from the truth! The issues I experienced on TicketSauce's platform are too many to list. Additionally, the company’s mishandling of funds from the ticket sales of my events, a portion of which is still outstanding, leaves me wondering about their financial stability.
One-page checkout Offers Private Label Dedicated Client Services Director
Poorly designed software unreliable app Inability to make certain updates independent of tech support clunky system/requires too many steps to complete an action Inability to easily gather real-time data
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Newspapers, 501-1,000 employees
Used weekly for less than 6 months
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Single page checkout, no vendor logo required on the page, endless customization for the client, ability to make the print-out tickets look however you want, etc.
Not a lot of cons, but the large amount of customizability might lead to a less easy experience for people looking for turnkey quick solutions
Juanita C.
Writing and Editing, self-employed
Used monthly for 6-12 months
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Mi experiencia usando la aplicación ha sido buena, me gusta porque es ágil y me facilita su uso. El acceso al soporte es fácil.
Este servicio ofrece una experiencia excepcional: su plataforma es extremadamente fácil de navegar y proporciona un servicio de alta calidad a sus usuarios. Acceder al software es simple y la información relevante siempre está al alcance. Según comentarios de los usuarios, el soporte técnico es confiable y eficiente. Lo destacable de esta plataforma es su gran nivel de personalización y su capacidad para adaptarse a las necesidades específicas de cada cliente
No haya nada malo acerca del software hasta el momento
Showing original review in Spanish. See translation