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Twitter/X vs Slack Comparison

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Overview

Established in 2006, Twitter/X has grown into a real-time, short messaging service with a multi-sectoral, global network...

Category Leaders

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

7.50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1.6K

5

4

3

2

1

1K

441

113

19

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

16.5K

5.5K

879

121

46

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Twitter is a great platform to use for its simplistic use and its availability to integrate into other platforms and softwares because of its popularity.
Any social media site is good for business - really helps you promote your product. Love that there are so many people - all walks of life on twitter - from celebrities to grandfathers.
Overall, it is a great software and I would recommend it to anyone who might be interested in trying it out.

Pros

The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.
I like the different slack channels for various departments, tech-support, team, individual messaging, and celebrating my teams successes or helping each other out with account challenges.
Slack has been a winner for me no matter which role I am filling. Teams adopt it quickly it's easy to use, easy to set up, and has abundant opportunities for integrations.

Cons

The only thing I don't like about the app is that the don't filter the post properly. Sometimes I just see inappropriate tweets and it is sometimes irritating.
The people on the app are harsher because most of the time, you are "anonymous. And it could be a bit confusing to use at first because it is a bit different from others.
Only there are lots of fake accounts in the app and when you send complaints to Twitter, it is not easy to receive feedback.

Cons

While they are only visible to me, I am always worried that I accidentally posted something wrong.
I disliked the inability to make a public group "private" after it's creation. Would occasionally lag and my.
I hate hate hate how often I struggle with using the video share and audio when someone calls me on slack. It almost never works for me.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features8
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio Capture
  • Authentication
  • Brainstorming
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Management
  • Content Delivery
  • Content Management
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • Full Text Search
  • Group Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Member Directory
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Notes Management
  • Post Scheduling
  • Presentation Streaming
  • Prioritization
  • Productivity Tools
  • Real Time Data
  • Real Time Notifications
  • Real Time Synchronization
  • Real Time Updates
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Profiles
  • Video Chat
  • Video Conferencing
  • Video Support
  • Workflow Management
  • Total features71
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio Capture
  • Authentication
  • Brainstorming
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Management
  • Content Delivery
  • Content Management
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • Full Text Search
  • Group Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Member Directory
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Notes Management
  • Post Scheduling
  • Presentation Streaming
  • Prioritization
  • Productivity Tools
  • Real Time Data
  • Real Time Notifications
  • Real Time Synchronization
  • Real Time Updates
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Profiles
  • Video Chat
  • Video Conferencing
  • Video Support
  • Workflow Management

Integrations

  • Total integrations1043
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations2679
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

GT
AvatarImg

Gregor T.

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Twitter/X logo

Twitter/X

Gregor Tims FREE NOW review

Reviewed 2 years ago

To track competitor marketing campaigns.

Pros

in my employment, I mostly use it to track marketing campaigns by competitors, all of whom are very active with new offers and suchlike on Twitter. It's really to get notified when our competitors tweet, and it provides an invaluable insight into their marketing campaigns for us. I really like how easy it is to track the activity of a given account, and getting immediate notificaiton when they tweet.

Cons

I'd really like to be able to link Twitter to my slack application - ie notify me when a competitor tweets, through slack, so I can quickly share it with my department and take action from there, rather than opening twitter, clicking share and going from there.

AR
AvatarImg

Verified reviewer

1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slack logo

Slack

collaborating within your company! totally recommend this piece of gem

Reviewed 6 years ago

communication become clear.

Pros

this software is simple to use yet the extensibility is super powerful. you can integrate with almost any software you can imagine, and i'm not exaggerating the webhook is just superb thread(was skeptical about this but turn out awesome), reply, channel, group dm, search awesome

Cons

probably because this software is so "free", sometimes people "abuse" to create many channels just to communicate 1 topic project-x-engineering project-x-design project-x-business

MF
AvatarImg

Marc F.

E-Learning, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Great group collaboration tool

Reviewed 4 years ago

After getting over the learning curve it was very intuitive and surprisingly robust. It was easy to divide my group chats.

Pros

It’s like twitter for group collaboration and most people know how to use twitter.

Cons

Not intuitive initially but once you learn how to use hashtags and subgroups, it’s a wonderful tool.

HV
AvatarImg

Humberto V.

Computer Software, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Slack logo

Slack

Effective app for team collaboration and interaction

Reviewed 6 years ago

Slack keeps us in close contact, effortless, 7 x 24

Pros

Excellent channel structure that allows switching from public to private communication mode easily. The audio and video facility is a great tool that allows moving from chat to sync communication in a single click. Convenient cross-platform syncing adds flexibility for seamless team interaction. No hassle to shift from desktop to mobile phone in general. Significant portions of our communication have been moved from email to Slack. One of the most valuables features is the easy integration with external apps. We have it integrated with Zoho Projects, and it makes our lives easier. Slack is a superb app for file sharing.

Cons

The search tool is difficult to use, and sometimes the results lack accuracy. The syncing between the desktop and mobile could be improved. Adding a facility to know if a message sent to someone has been read would be a plus.

AR
AvatarImg

Verified reviewer

Retail, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Slack logo

Slack

Slack

Reviewed a year ago

Muy buena

Pros

Me llamó la atención x su parecido con telegram, es facil de entender

Cons

Podrian mejorar la estetica y hacerla mas llamativa

Showing original review in Spanish. See translation

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Jesse G. F.

Media Production, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Slack logo

Slack

Better than Skype

Reviewed 6 years ago

my overall experience is fantastic, would recomend over gchat or skype

Pros

I like the "gaming" design as well as the delayed notifications on my phone if I am away for x amount of time

Cons

the mobile app is a little clunky, however still great while traveling

SD
AvatarImg

Sarah D.

Leisure, Travel & Tourism, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Slack logo

Slack

Team Communication

Reviewed 2 years ago
Pros

Best way to communicate with a company. It’s like a Twitter for your team.

Cons

Desktop version is less user friendly than the app.

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María Laura G.

201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slack logo

Slack

Best enterprise-level collab platform.

Reviewed 6 years ago

Greater and faster interaction with people from my workgroup

Pros

It allows me to have channels, it's easy to search in the conversation history, and the integration it has with DevOps tools is both easy to use and feature packed.

Cons

I learn about service outages or issues first by reading twitter complaints than by the official channels.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Slack logo

Slack

Can't Imagine Work Without It

Reviewed 4 years ago

With having to work remotely for the past month now, I've really come to rely on slack for messaging. It's a great platform for messaging and tracking work place flow. I can't imagine work without it now. Especially as I just started using it less than 6 months ago for the first time.

Pros

What i like most about slack is its interface and channel views. I think it's very fluid and more organized than Microsoft teams.

Cons

I hate how you have to install features such as sharing a twitter link or a link to a google doc. Just simply preview the link. There's no need to have a slackbot message tell me to download the twitter or google doc installation.

SM
AvatarImg

Snezana M.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Slack logo

Slack

Very useful

Reviewed 5 years ago
Pros

It is fast, I it easy to share docs and pictures also links from twitter and facebook.

Cons

I don't like when Slack deleting old messages

RR
AvatarImg

Rohit Raj S.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Amazing workspace

Reviewed 5 years ago

My overall experience is good while using slack because I feel that I can manage my all works meetings and chats with clients at one platform. I can show all the things directly by clubbing the other apps like Google drive, webex app.

Pros

I really like the channel concept of the slack.. i think for beginners the name channel is confusing but it's OK after using the slack I really like it and I am personally using while freelancing work.

Cons

As per my suggestion, Direct option of Facebook, Twitter and other social media should be there while inviting people.

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Steve B.

Management Consulting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Could be oriented more towards business-tasks

Reviewed 5 years ago

Overall, Slack has saved us considerable time communicating within our remote workforce in Guadalajara. Passing files back and forth could be improved with version control to enable comparison of uploaded files. Slack is how work gets done at Propelics!

Pros

Saves countless back and forth emails! Enables uploading of media, integrates well with Trello, Dropbox, Google Drive, Twitter.

Cons

Lacks real business production features like bug/task assignment and tracking. I could see pulling more Trello-like features into Slack. Also, image markup functionality would be great! Native integration of videoconferencing would also be nice vs triggering of Zoom. Could use better notification when people leave or new people join a team. File versioning, like the kind Box uses, would also be great.

TR
AvatarImg

Tim R.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Slack logo

Slack

Great for remote teams

Reviewed 5 years ago
Pros

I like how Slack connects teams from across the world in real-time and has a free plan with unlimited users.

Cons

I dislike how slow the connection can be at times and the unreliability of the platform (See: @SlackStatus on Twitter).

VA
AvatarImg

Vinod A.

Biotechnology, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Slack logo

Slack

Slack Review

Reviewed 5 years ago

We were using the solution for collaboration across the team with in IT.

Pros

It is very easy for collaboration within the organization. Very to easy to maintain and follow across the teams

Cons

This is not as good as facebook or twitter as this takes time for us to adjust with the software

KS
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Kelly S.

Hospital & Health Care, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Slack logo

Slack

Not a fan

Reviewed 4 years ago

I’m sure with some changes and feedback, this could be a great app.

Pros

My family used this to put out info on a trip next year and it was nice to have everyone in one spot.

Cons

It’s hard to use, too many tabs and options, like Facebook and twitter had an ugly love child that doesn’t speak.

AR
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Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Slack logo

Slack

It helps working with remote teams

Reviewed 5 years ago
Pros

it is a really well designed product. the group chat, the possibility to have a specific topic, it is completely different than other chat. the feature that snooze notifications during night it's important to keep people out of work when they need to be.

Cons

the mac os x application, when you have more than a few accounts liked, uses too much resources (ram and cpu)

IF
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Isabel F.

Hospitality, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Slack logo

Slack

very nice way to communicate

Reviewed 6 years ago
Pros

easy to utilize and a nice way to communicate without having to send an email. also i like that it has an app so it is easily accessible

Cons

too similar to twitter and while easily accessible via mobile app it is too accessible and constantly keeps you at work

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Sergio A.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Slack logo

Slack

Good tool for team work

Reviewed 6 years ago

Good tool for team work

Pros

Great tool for teammates communications and interactions, have a friendly graphic enviroment and allows integration with Twitter, Dropbox, Google Drive.

Cons

Doesn't allow video calls, doesn't show the last time online or active of the users, is not a software to storage critic or important information, because is more useful for instant messages only.

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Hope V.

Museums and Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Slack logo

Slack

Slack Review

Reviewed 4 years ago

We use Slack as a business chat at work. It works well for us, we use it for things we need to say to everyone instead of using emails for literally everything. It is very easy to use and easy to understand.

Pros

The things I like most are: - easy to use - instant messaging services are an easy way to chat in the office

Cons

The things I like the least are: - it posts all of our twitter feed to the chat so you get notifications about it

AR
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Verified reviewer

Management Consulting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Slack Review

Reviewed 5 years ago

Using slack has helped employee/team communication and organization tremendously.

Pros

Slack is very easy to use and Millennial friendly. It takes elements from popular apps like IG, FB and twitter. With slack you are able to post status's , take photos, upload documents and video chat in various rooms. Very similar to twitter , and vey different at the same time. However very effective , fun and easy to use.

Cons

There is no back feature. If you use back feature on phone it will exit out of the app. Have to keep pressing slack icon to return back to channels or chats.

BH
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Brandon H.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Slack for our entire organization

Reviewed a year ago

Overall we rely on slack every single day and have been happy to use it.

Pros

It is very simple to have multiple conversations going at once, with each on its own topic.We use several channels, reply to threads, tags, and direct messaging all the time.They all work really well.

Cons

It would be great to have integrated reminders with an ongoing to-do list. Instead of using the "remind me in X time"

AF
AvatarImg

Ashley F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Slack logo

Slack

So easy and FREE!

Reviewed 7 years ago

My department uses Slack for work and it's so easy to share everything, track blog posts and twitter updates and best of all, it's free!

Pros

No pros were added to this review

Cons

No cons were added to this review

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Fraser C.

Publishing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Replaces almost every other form of internal communication

Reviewed 5 years ago

Slack replaces large amounts of email, Twitter and other internal ways my team communications with each other. Everything just goes faster and faster.

Pros

Slack allows my team to come together quickly and efficiently to discuss stories, and agree on direction, wiping out hours of back and forth email nonsense.

Cons

It's way too easy to get sucked into Slack and spend too much time chatting and not enough time working.

AM
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Andrew M.

Law Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Slack logo

Slack

Perfect for Law Firm Daily Use

Reviewed 4 years ago
Pros

Cost is a big plus. Great to set up different channels for different clients and be able to know which client a conversation is in reference to without having to sort through chat messages, emails, etc.

Cons

Conforms to the twitter #hashtag method of naming channels. Would be nice to have greater ability to customize channel names and to us capital letters.

KM
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Karen M.

Research, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Slack logo

Slack

Good software for chat

Reviewed 5 years ago

Just chat.

Pros

Have a friendly environment, it is very easy to use and allows integration with Twitter (the best for me) and cloud services as Dropbox and GDrive.

Cons

This is a software just for chat, must improve and add more functionalities.

GI
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Gabe I.

Financial Services, 10,001+ employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Slack logo

Slack

Slack Review

Reviewed 4 years ago

I used Slack a lot in college, and I know that a lot of people really like Slack, but it is not my favorite.

Pros

I like the #feature where you can find relevant things on your topic. If someone were to really like Twitter, I can see them liking Slack.

Cons

I think that it can be confusing at times to find exactly what you are searching for. Things could be buried away in #'s and other linked tags that are hard to find.