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Abandonded shopping cart recovery for eCommerce

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uptain Reviews

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13 reviews

Recommended

JM
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Julian M.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We recommend

Reviewed a year ago
Pros

I particularly liked the commission model.

Cons

There is nothing I should be dissatisfied with. I am extremely satisfied with uptain

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Ana C.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simple and efficient

Reviewed 3 years ago
Pros

Through Uptain, we were able to make more use of our marketing budget by turning more clients into consumers. The customized emails help create a better relation with the client and that helps a lot to reach solid goals.

Cons

Could have more features especially when it comes to customize the popups.

MM
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Michael M.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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upstain review

Reviewed 5 years ago

very helpful and friendly stuff -

Pros

once installed runs automatically - easy

Cons

nothing - if there is a problem uptain helps very fast and unbureaucratic

MF
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Markus F.

Retail, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very satisfied!

Reviewed 5 years ago

We are closing a gap in our Webshops abilities, contact, setup and support were excellent.

Pros

Simple implementation, proactive and friendly support!

Cons

If there must be something to complain.....let it be the pricing!

Vendor response

Thank you very much for your review.

GG
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Gabriele G.

Furniture, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Uptain helped to increase our conversionrate

Reviewed 5 years ago
Pros

The software was very easy to implement and increased our conversionrate. Furthermore we always received a quick response concerning our issues.

Cons

The pop ups should have a customized design.

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Verified reviewer

Printing, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nice and simple tool

Reviewed 5 years ago

Great and easy help to reduce the amount of unhappy customers

Pros

Perfect to communicate information to our (potential) customers in an autmated way.

Cons

Hoping for some nice additional features which will be in line with GDPR.

Vendor response

Hi there, and thank you for your positive review! I assure you that all current and future products are designed to be completely in line with GDPR and similar guidelines. All the best Julian

CS
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Christoph S.

Internet, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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uptain delivers great solutions that drive additional revenue

Reviewed 5 years ago

We we've been using uptain for some years now and always been happy with the service and technology. If you are considering to implement basket abandonment mails, exit intent overlays etc., I recommend to just talk to them.

Pros

uptain is easy and quick to implement and helps your eCommerce business to bring back lost leads. It's a young company that keeps innovating plus uptain is very customer focused.

Cons

I don't have any negative points. All good!

JG
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Jan G.

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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uptain review

Reviewed 6 years ago

Highly recommended for companies that want to increase their sales

Pros

That one with this tool can address customers who have left the cart

Cons

What I like most is that you can directly address the customers and that automatically.

Vendor response

Hi Jan, thank you very much for your review. We appreciate your remarks and are looking forward to a continued business relationship. Yours Julian

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Simon P.

Printing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Macht was es soll und wozu es da ist

Reviewed a year ago
Pros

Holt Warenkorbabbrecher zurück und führt zu Mehrumsatz

Cons

Ein wenig könnte das Userinterface nachgebessert werden, aber wenn man weiß wie was funktioniert. Ist alles gut.

Showing original review in German. See translation

DG
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Dominik G.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Einfache Umsetzung und benutzerfreundliche Software

Reviewed 3 years ago

Durch den Abbrechergutschein gewinnen wir mehr Kunden

Pros

Unkomplizierte Einrichtung sowie benutzerfreundliche Oberfläche

Cons

Es gibt keinen Punkt der uns nicht gefällt bzw. stört

Showing original review in German. See translation

HS
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Heiko S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Einfaches und umsatzsteigerndes Tool für jeden Onlineshop

Reviewed 3 years ago

Sehr gut und absolut sinnvoll zur Kunden(rück)gewinnung.

Pros

Die Implementierung mit Hilfe des uptain-Teams ist sehr einfach, ebenso die weitere Administration

Cons

Nichts, selbst die Umsatzbeteiligung ist moderat ;-)

Showing original review in German. See translation

FD
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Frank D.

Internet, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Software

Reviewed 3 years ago

Ich bin sehr zufrieden mit uptake.

Pros

Einfache Handhabung ohne selber etwas machen zu müssen.

Cons

Keine Punkte vorhanden die mir nicht gefallen

Showing original review in German. See translation

DG
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Dimitri G.

Apparel & Fashion, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Empfehlenswert

Reviewed 4 years ago
Pros

Das Produkt ist sehr benutzerfreundlich. Sehr viele gute Funktionen und Einstellungen. Der Support ist super.

Cons

Ich wünsche mir eine bessere (umfangreichere) Doku. Einige Funktionen sind nicht auf Anhieb verständlich.

Showing original review in German. See translation