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Vanilla vs Workplace by Facebook Comparison

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Overview

Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation...

Category Leaders

Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

4

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

32

23

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

5

4

3

2

1

576

314

119

27

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Cost effective with all the features that very high costing solutions have - we trialed 10 different solutions before selecting vanilla as they winner. New features rolled in all the time.

Joe B.

Vanilla is very easy to use and manage, looks good, offer great gamification that make our community fun, great value for money, good training materials, easy solution to support multilingual.

YC

Yael C.

By distributing badges, we reward our top users and most engaged people and makes the platform a little more fun. The support team is super reactive as well, whenever there is an issue.

John M.

Pros

Workplace has given me the opportunity to connect with other independent business owners with similar interests and values. It is a secure platform we feel safe sharing motivating content.

KG

Kristina G.

I love this product because it is user-friendly and simple to use. Great layout & integrates your groups seamlessly.

AZ

Alexis Z.

I'm very pleased and happy with this product. It's helping me to stay connected and be productive in all areas online.

EM

Eva M.

Cons

It was unclear what changes would happen with a recent update, it's been left down to the forum owner to find the weird behaviors (such as filters not working correctly).

JP

Julian P.

The problem with vbBulletin was one of stability: we were having frequent outages in one incident we had to close the forum for about a month to deal with issues.

AR

Anonymous Reviewer

That we did not discover it until last year. Seriously, I would be hard-pressed to identify anything about this platform that I disliked.

Don F.

Cons

Don't even use it anymore due to the massive spam and inability to turn off notifications.

ML

Mary L.

I disliked the large amount of notifications that are received from the groups that I participated. This impacts directly on my productivity at work, because it spent a considerable amount of time.

CK

Camille K.

Probably the biggest complaint I've heard concerning Workplace is the price as it is a bit on the expensive side for what it does.

BM

Bobby M.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features75
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Approval Workflow
  • Archiving & Retention
  • Attendee Management
  • Audio / Video Conferencing
  • Audio Calls
  • Brainstorming
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Decision Support
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Employee Directory
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • File Management
  • File Sharing
  • Filtering
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Group Management
  • Idea Ranking
  • Ideation
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Member Directory
  • Membership Management
  • Messaging
  • Mind Maps
  • Mobile Access
  • Mobile Alerts
  • Moderation
  • Monitoring
  • Multi-Language
  • Multi-User Collaboration
  • Newsletter Management
  • Notes Management
  • On-Demand Webcasting
  • Online Forums
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Chat
  • Text Editing
  • Third Party Integrations
  • To-Do List
  • User Management
  • User Profiles
  • Video Conferencing
  • Video Streaming
  • Visual Analytics
  • Widgets
  • Workflow Management
  • Total features69
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Approval Workflow
  • Archiving & Retention
  • Attendee Management
  • Audio / Video Conferencing
  • Audio Calls
  • Brainstorming
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Decision Support
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Employee Directory
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • File Management
  • File Sharing
  • Filtering
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Group Management
  • Idea Ranking
  • Ideation
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Member Directory
  • Membership Management
  • Messaging
  • Mind Maps
  • Mobile Access
  • Mobile Alerts
  • Moderation
  • Monitoring
  • Multi-Language
  • Multi-User Collaboration
  • Newsletter Management
  • Notes Management
  • On-Demand Webcasting
  • Online Forums
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Chat
  • Text Editing
  • Third Party Integrations
  • To-Do List
  • User Management
  • User Profiles
  • Video Conferencing
  • Video Streaming
  • Visual Analytics
  • Widgets
  • Workflow Management

Integrations

  • Total integrations12
  • AWeber
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations59
  • AWeber
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk