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Erik K.
Graphic Design, self-employed
Used daily for 2+ years
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Overall very great experience. I used Venmo everyday and rely on it to pay bills, move money around, and the majority of my finances. I’ve been using it for years and love it. I prefer Venmo over all the cash applications.
I love Venmo because so many people have it versus other money apps. It’s friendly and connects to Facebook easily so you have all your contacts together in the app. I like how it offers bonuses and rewards with their debit card as well. What I actually love is sometimes it messes up when transferring money around and deposits twice so I get extra money.
One time I had an atm eat my money so not sure if it was my card or the atm. Either way it took customer support almost a week to get it refunded. It was during a low point in my life and REALLY needed that money so waiting a week was not the best. Also the app can lock you out sometimes if you are using a different device and won’t recognize logins because of that, which can causes issues.
Lisa A.
Health, Wellness and Fitness, 11-50 employees
Used weekly for 1-2 years
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We like the ease of use, and the familiarity that our clients have with Venmo, which makes payments easy and efficient.
Although we haven't had any security issues with Venmo, I haven't dived into the logistics of their integrated security. I would hope there is an option to protect pertinent client info.